CCC Information Services Inc. Hosts 12th Annual Industry Conference.

Business/High-Tech Editors

CHICAGO--(BUSINESS WIRE)--Oct. 23, 2000

Marketplace Trends and World Renowned Speakers

Set The Stage For A World-Class Event

CCC Information Services Inc, a wholly-owned subsidiary of CCC Information Services Group Inc. (NASDAQ: CCCG), hosted its 12th annual Industry Conference, September 20-23 in Scottsdale, Arizona, featuring world-renowned speakers and industry leaders from across the country. Senator John Glenn kicked off the event with a visionary speech and distinguished national pride that integrated with the conference theme of VISION.

"CCC's industry conference is an opportunity for our customers to hear from some of the country's visionaries and marketplace trendsetters," said Githesh Ramamurthy, Chairman and Chief Executive Officer of CCC Information Services Inc. "The tradition of this conference has evolved into a world-class event for customers. As a leader in the claims solutions business, we are delighted to provide programming that helps participants grow by highlighting cutting-edge solutions and technology that will benefit the end user."

CCC hosted over 300 executives from the Property and Casualty Insurance and Collision Repair industries, representing approximately 85% of the top 50 companies. Also in attendance were international industry representatives from France, Spain, and the UK.

Some of the world-class speakers included: Patricia B. Seybold, founder and CEO of the Patricia Seybold Group; Frederick Reichheld, Director, Bain & Company; Bruce W. Marlow, President, Chief Executive Officer, and Vice Chairman of 21st Century Insurance; Pradip Patiath, President and Chief Operating Officer, DriveLogic, Inc.; Chan W. Galbato, Chief Executive Officer, ChoiceParts, LLC.; and Richard Teerlink, retired Chief Financial Officer, President, Chief Executive Officer, and Chairman of the Board of Harley-Davidson.

"It was great," commented Herb Lieberman of Lakenor LKQ Auto and Truck Salvage Inc. "The speakers' insights provided information that I believe may be put to use to better prepare and serve our customers in the insurance and repair industries," Lieberman added.

One significant addition to the conference this year was the presence of DriveLogic, CCC's new e-commerce company. For the first time in a public forum, DriveLogic demonstrated its proposed products at the Technology Showcase. Highlighting its goal of Efficient Accident ManagementSM, DriveLogic demonstrated its Resource Management solution, which consists of live, automatic scheduling over wireless devices. Additionally, DriveLogic demonstrated its Repair Portal, which has on-line status reporting capabilities and marketing tools for repair facilities. The DriveLogic technology demonstrations were a significant focal point, drawing attention from a large number of industry executives.

"Each year, CCC's conference is power packed with world-class speakers, but this year's was definitely one of the best," commented Mary Jo Prigge, President of CCC-US. "Speakers discussed topics including wireless-enabled technology solutions, loyalty-based management issues, and industry trends focusing on the Internet --all of which effect our customers in this technology-driven industry." Prigge added.

CCC Information Services Inc., headquartered in Chicago, IL, is the leading supplier of advanced software and communications systems to the automotive claims industry, including information and network services for a wide variety of claims management solutions. Its value-added, technology-based products and services increase efficiency and facilitate communication among more than 13,500 collision repair facilities, 350 insurance companies, and a range of business partners. For more information about CCC Information Services, visit our Web site at www.cccis.com, contact Jeanene O'Brien at CCC Information Services Inc., 312-229-3083 or, contact Rich Ringer at HLB Communications, 312-649-0371.

This release contains statements that constitute forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 and are subject to the safe harbor provisions of those sections and the Private Securities Litigation Reform Act of 1995. The planned creation of a business exchange and related applications contains inherent risk and uncertainty, and there is no assurance of viability for reasons that could include, among others, adverse changes in general economic conditions, lack of acceptance of new products, pricing pressures, and lack of success of technological advances. Investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties, including those described in the company's filings with the SEC, and that actual results or developments may differ materially from those in the forward-looking statements. Readers are cautioned not to place undue reliance on these forward-looking statements, which reflect management's analysis, judgment, belief, or expectation only as of the date hereof. The company has based these forward-looking statements on information currently available and disclaims any intention or obligation to update or revise any forward-looking statement.

Editor's Note: Some of the speaker presentations from CCC's Industry Conference are available to view on CCC's Web site at: www.cccis.com.