CCC Information Services Enhances Customer Training and Reduces Travel Costs With Saba Centra.Virtual Classroom Environment Provides CCC CCC A very speculative grade assigned to a debt obligation by a rating agency. Such a rating indicates default or considerable doubt that interest will be paid or principal repaid. Also called Caa. Trainers and Customers With an Engaging, Interactive Online Learning Experience REDWOOD SHORES, Calif. -- Saba Software, Inc. (Nasdaq:SABA), the premier people management software and services provider, today announced that CCC Information Services (CCC), a leading supplier of advanced software, communications systems, and Internet and wireless-enabled technology solutions to the automotive claims and collision repair industries, is using Saba Centra to provide its customers around the U.S. with interactive, online training sessions. Since it implemented Saba Centra, CCC is able to train customers effectively - regardless of their location - enhancing customer service while simultaneously reducing travel costs by more than 25%. Saba Centra enables an engaging real-time learning experience that accelerates business results. By using the advanced, easy-to-use instructor tools within Saba Centra, CCC was able to create an interactive virtual classroom environment where it was able to conduct instructor led training and web seminars. During training sessions, CCC instructors are able to share applications, use a whiteboard, as well as markup and highlight presentations. In addition, CCC can set up a pre-built agenda, allowing attendees to fast-forward directly to the information that they need. Today, Saba Centra enables CCC's customer service and support teams to get customers up and running quickly, which in turn can help consumers get their cars repaired faster as well as reduce costs for CCC. "CCC technology is at the heart of the claims and collision repair process, so getting our customers trained efficiently is a key component of ensuring customer satisfaction," said Riyaz Adamjee, manager of communications services for CCC. "Saba Centra provides us with a solution that offers all of the power of a classroom online and has enabled us to train more people without incurring additional costs." CCC's products and services are used throughout the entire claims management supply chain and facilitate communication among approximately 21,000 collision repair facilities, 350 insurance companies, and a range of industry participants. Prior to implementing Saba Centra, CCC trainers would often conduct training onsite at a customer site or a satellite location-incurring travel costs and time away from the office for both CCC and its customers. "Saba Centra's rich, interactive user experience enables our customers to conduct effective, online training sessions as well as reduce costs associated with having to conduct training in remote locations," said A.G. Lambert, vice president of marketing for Saba. "We are pleased to see how CCC has incorporated Saba Centra into its training programs and the measurable impact the technology has had for its business." About Saba Founded in 1997, Saba (Nasdaq:SABA) is the premier global provider of strategic human capital management (HCM HCM hypertrophic cardiomyopathy. ) software and services. Saba's people management solutions are used by more than 1,300 organizations and over 17 million end users worldwide. Saba's solutions increase organizational performance by aligning workforce goals with organizational strategy; developing, managing and rewarding their people; and improving collaboration. Saba product offerings address all aspects of strategic HCM and are available both on-premise and OnDemand (www.saba.com/products). To ensure long-term customer success, our global services capabilities and partnerships provide strategic consulting, comprehensive implementation services, and ongoing worldwide support. Saba customers include ABN AMRO, Alcatel-Lucent, Bank of Tokyo-Mitsubishi UFJ UFJ United Financial of Japan (bank) UFJ Upper Flex Joint , BMW, Caterpillar, CEMEX CEMEX Cementos Mexicanos , Cisco Systems, DaimlerChrysler, Dell, Deloitte Touche Tohmatsu Deloitte & Touche (also referred to as Deloitte Touche Tohmatsu, and branded as Deloitte.) is the second largest professional services firm in the world, and one of the Big Four auditors, along with PricewaterhouseCoopers, Ernst & Young and KPMG. , EDS (Electronic Data Systems, Plano, TX, www.eds.com) Founded in 1962 by H. Ross Perot (independent candidate for the President of the U.S. in 1992), EDS is the largest outsourcing and data processing services organization in the country. , EMC Corporation, FedEx Kinko's, Insurance Australia Group Insurance Australia Group Limited (IAG) is an Australian publicly-listed company with its shares traded on the Australian Stock Exchange as ASX: IAG. The company was formed by the demutualisation of the NRMA Insurance business in July 2000 and a return of shares to the , Kaiser Permanente, Lockheed Martin, Medtronic, National Australia Bank The National Australia Bank or NAB (ASX: NAB, LSE: NAB, NYSE: NAB, TYO: 8637 ) is part of the NAB Group. It is the largest bank in Australia by assets, and 28th largest in the world. , Novartis, Petrobras, Procter & Gamble, Renault, Royal Bank of Scotland
The Royal Bank of Scotland Plc (Scottish Gaelic: Banca Rìoghail na h-Alba , Scotiabank, Singapore Ministry of Finance, Sprint, Standard Chartered Bank Standard Chartered Bank (LSE: STAN, HKSE: 2888 ) is a British bank headquartered in London with operations in more than fifty countries. It operates a network of over 1,600 branches (including subsidiaries, associates and joint ventures) and employs almost 60,000 , Stanford University, Swedbank, Tata Consultancy Services Tata Consultancy Services Limited (TCS Limited company) is one of the world’s largest providers of information technology, consulting, services and business-process outsourcing which commenced operations in 1968. As of 2007, it is Asia's largest And India's No. , Wyndham International, Weyerhaeuser, Underwriters Laboratories, and the U.S. Army and U.S. Navy. Headquartered in Redwood Shores, California Redwood Shores is an upscale and desirable [1] waterfront neighborhood on the San Francisco Peninsula in California. It is located on the eastern edge of Belmont, but is actually part of incorporated Redwood City. , Saba has offices on five continents. For more information, please visit www.saba.com or call +1-877-SABA-101 or +1-650-779-2791. SABA, the Saba logo, Centra and the marks relating to Saba products and services referenced herein are either trademarks or registered trademarks of Saba Software, Inc. or its affiliates. All other trademarks are the property of their respective owners. |
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