CCC Information Services Awarded American Horizon Claims Outsourcing Contract.

CHICAGO--(BUSINESS WIRE)--April 29, 1998--CCC Information Services Group Inc. (NASDAQ:CCCG), the leading provider of solutions for the automobile claims industry, and American Horizon Property and Casualty today announced that CCC's claims outsourcing subsidiary will provide claim processing and administration services for all of American Horizon's personal auto insurance business. The agreement will allow American Horizon, which provides a new coverage alternative for policyholders who fall into higher risk categories, to effectively contain claim costs while ensuring high-quality service to its insureds.

Using innovative applications of existing technology, CCC's fully automated, paperless solution provides American Horizon with the benefits of electronic connectivity in the processing and administration of bodily injury, comprehensive, medical payment, personal injury protection, property and collision claims.

"We believe that prompt, excellent service and claim resolution is a key element in satisfying customers and retaining their business," said Raymond W. Tibbitts, Jr., Chairman and CEO of American Horizon. "By partnering with CCC, we're assured of delivering consistent, 'best practice' service processes that benefit both our customers and our company."

Components of CCC's automated workflow solution include claims processing via the company's state-of-the-art claims management platform, which is Year 2000 compliant, and electronic connection to CCC's nationwide network of collision repair facilities. "Using traditional processing methodology, settling many types of auto claims can require days, or even weeks," said Blaine Omburg, President of CCC Consumer Processing Services Inc., the company's outsourcing subsidiary. "CCC's workflow automation will be a key component in helping American Horizon meet and exceed their policyholders' expectations for fast, hassle-free claim settlement."

"When drivers with special needs are dissatisfied with the service they currently receive from another auto insurer, turning them into happy policyholders means identifying their desired service level and delivering it," commented Curt Blocker, American Horizon's President and COO. "At American Horizon, that's exactly our intention and, with CCC we'll provide the best service available at a reasonable cost."

American Horizon is a direct auto insurance writer focusing on multiple segments of the non-standard personal auto market. The company delivers quality products and service to individuals identified as currently being underserved by traditional non-standard insurers.

Headquartered in Chicago, CCC Consumer Processing Services Inc. is a subsidiary of CCC Information Services Group Inc., the claims industry's leading supplier of advanced claim processing and management services, software and communications systems. Its value-added, technology-based products and services increase efficiency and facilitate communication between more than 350 insurance companies and 13,000 collision repair facilities, plus a range of business partners. For more information about CCC, call Peter Duckler at HLB Communications, 312/649-0371.

CONTACT: HLB Communications, Inc.

Peter Duckler, 312/649-0371

Pamela Flores, 312/649-0371