CCC Autoverse Repair Management Offers Increased Visibility, Flexibility and Efficiency for Multi-Location Repair Facility Operations.Business Editors CHICAGO--(BUSINESS WIRE)--Dec. 5, 2002 Gone are the days when damaged cars sit idle on repair blocks waiting days for available repair personnel to begin work, thanks to an auto repair dispatch system developed by CCC CCC A very speculative grade assigned to a debt obligation by a rating agency. Such a rating indicates default or considerable doubt that interest will be paid or principal repaid. Also called Caa. Information Services See Information Systems. Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : CCCG CCCG Canadian Conference on Computational Geometry CCCG Climate Change Co-ordinating Group ). CCC, a leading supplier of information and technology solutions to the automotive-claims and collision-repair industries, will highlight the Dispatch feature of CCC Autoverse(TM) Repair Management at the 2002 International Autobody Congress and Exposition (NACE NACE National Association of Colleges and Employers (Bethlehem, PA) NACE National Association of Corrosion Engineers NACE National Association of Catering Executives NACE National Association of County Engineers ). Designed to help seamlessly balance workload and optimize cycle times for multi-location collision repair facilities, Dispatch is a web-based feature that offers increased visibility into operations to deliver faster and more efficient service to vehicle owners - putting them back in their cars faster after an accident. "The feature helps to not only balance workload across locations, but also allows users to dispatch assignments to be dispatched by the user to best match resources and skill sets at various facilities," said Jim Dickens, CCC's senior vice president of product management and marketing. "In addition, the process of reassigning the vehicles with Dispatch is seamless to both the repair facility and the insurer." Dan Pettigrew, senior vice president of operations in Texas for Caliber Collision Center, adds, "Dispatch truly allows us to be a `no hassle' provider to both the consumer and the insurance carrier. We are able to move assignments to the most convenient repair facility from a central location without getting the insurance carrier involved in canceling and re-assigning the work. The process allows us to better serve the consumer without disrupting the information flow - the process is seamless to the insurer." The centralization cen·tral·ize v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es v.tr. 1. To draw into or toward a center; consolidate. 2. of assignment routing also makes the process seamless to the repair facilities within multi-location operations, so that more time may be spent repairing vehicles rather than on administrative functions. Unique functions of the Dispatch feature include: - Assignment Dashboard - allows the user to view newly received assignments that need to be routed, as well as the insurance companies from which each assignment was received. - Dispatch Central - allows the user to transfer repair assignments among locations, thus helping to maximize productivity and reduce repair cycle time. - Shop Locator LOCATOR, civil law. He who leases or lets a thing to hire to another. His duties are, 1st. To deliver to the hirer the thing hired, that he may use it. 2d. To guaranty to the hirer the free enjoyment of it. 3d. - allows the user to locate the repair facility closest to the damaged vehicle or most convenient to the vehicle owner. Pettigrew continues, "Dispatch also enhances our front-end administration function so that we truly serve as a single point of contact for insurers. By receiving assignments centrally, we have one point of contact in our call center communicating with one point of contact at the insurer's office to reconcile daily assignment transfers. Plus the product is extremely intuitive, very easy to use, and from a functionality perspective, not matched by any other product." The CCC Autoverse product portfolio provides open process management among parties throughout the claims process. Built on open source technology, CCC Autoverse works with established estimating platforms that meet the CIECA CIECA Collision Industry Electronic Commerce Association CIECA Commission Internationale des Examens de Conduite Automobile (French: International Driving Tests Committee) CIECA Centre d'Instruction d'été des Cadets de l'Armée 2.0 EMS standard to help increase productivity for users. About CCC CCC Information Services Inc., a wholly owned subsidiary Wholly Owned Subsidiary A subsidiary whose parent company owns 100% of its common stock. Notes: In other words, the parent company owns the company outright and there are no minority owners. of CCC Information Services Group (NASDAQ: CCCG), headquartered in Chicago, IL, is a leading supplier of advanced software, communications systems In telecommunication, a communications system is a collection of individual communications networks, transmission systems, relay stations, tributary stations, and data terminal equipment (DTE) usually capable of interconnection and interoperation to form an integrated whole. , Internet and wireless-enabled technology solutions to the automotive claims and collision repair industries. Its technology-based products and services optimize efficiency throughout the entire claims management supply chain and facilitate communication amongst over 15,000 collision repair facilities, 350 insurance companies, and a range of industry participants. For more information about CCC Information Services Inc., visit our Web site at www.cccis.com; or contact Julia Mazurek at 312-229-2842, or Lisa Wahrmund of Ketchum CTC CTC - Cornell Theory Center at 312-228-6821. |
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