CBIS announces managed cable billing contract with Galaxy Telecom, L.P.CINCINNATI--(BUSINESS WIRE)--Feb. 3, 1997--CBIS(R) announces its first cable subscriber management and billing contract in a service bureau environment. CBIS CBIS Computer Based Information System CBIS Christian Brothers Investment Services CBIS Cincinnati Bell Information Systems CBIS Chinese Biodiversity Information System CBIS Certified Brain Injury Specialist will run the CableMaster(TM) 2000 Subscriber Management and Billing System for Galaxy Telecom, L.P., of Sikeston, Missouri Sikeston (pronounced sīks'ten, IPA: ˡsaɪk.stən), which was founded by John Sikes (1816-1867) in 1860, is a city in Scott County, Missouri and New Madrid County, Missouri. , which has more than 202,000 subscribers. The system will be operated for Galaxy in the CBIS data centers in Cincinnati and Orlando. Galaxy Telecom, which serves numerous communities in eighteen states through the Midwest and Southern United States The Southern United States—commonly referred to as the American South, Dixie, or simply the South—constitutes a large distinctive region in the southeastern and south-central United States. , will use the CBIS CableMaster 2000 system to consolidate its various operations into a single subscriber management system for all its regional call centers. "In the past we spent countless resources working on ways to strengthen our billing services and provide redundancy to our call centers. The CBIS managed care product should allow us to develop and evaluate our current business and service," said Jim Gleason, president and chief operating officer Chief Operating Officer (COO) The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president. of Galaxy Telecom. "In addition, we have the opportunity to explore expanding business opportunities." "CBIS's provision of the CableMaster 2000 solution in an ultra-modern managed billing and customer care environment creates many benefits and competitive advantages for cable and integrated cable and telephony operators," said Tom Smaldone, president of the Cable and Broadband Solutions Group at CBIS. "With CBIS's service bureau technology and expertise, MSO's like Galaxy Telecom can concentrate on strengthening their core business activities while CBIS provides state-of-the-art subscriber management and billing solutions including increased access to data, high system reliability, and economies of scale previously unavailable to cable operators." Through its service bureau operations, CBIS will provide Galaxy Telecom and other clients with high-performance standards such as 24-hour system availability and immediate response time. Managed billing and customer care clients will enjoy real time, on-line access to their data as if it were being processed on site. CBIS's CableMaster 2000 -- developed specifically for the cable industry -- utilizes a fully integrated, on-line, real-time relational database relational database Database in which all data are represented in tabular form. The description of a particular entity is provided by the set of its attribute values, stored as one row or record of the table, called a tuple. , giving all functions and departments the ability to update and access data at all times. Through licensed installations, it supports many of the major markets of the nation's leading cable system operators including Time Warner Time Warner Inc. (NYSE: TWX), formerly known as AOL Time Warner, is the world's largest media and entertainment conglomerate headquartered in New York City, with major operations in film, television, publishing, Internet service and telecommunications. , Cox, and Comcast. Since its introduction in 1982, CableMaster has been installed in nine countries around the world, managing nearly 9 million subscribers. About Galaxy Telecom, L.P. Galaxy Telecom, L.P., headquartered in Sikeston, Missouri, is in the business of acquiring, owning, and operating primarily classic cable television systems in eighteen states in the Midwest and Southern United States. Galaxy currently serves more than 202,000 subscribers. About CBIS CBIS is Cincinnati Bell Cincinnati Bell is the dominant telephone company for Cincinnati, Ohio and its nearby suburbs in Ohio, Indiana and Kentucky. The parent company is named Cincinnati Bell Inc. Information Systems, the global leader in the provision and management of customer care and billing solutions for the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. . CBIS's state-of-the-art data center infrastructure centered in Cincinnati and Orlando, and client sites, produce more than 260,000,000 bills for cable TV, wireless and wireline telephony, and convergent services each year. CBIS uses its extensive billing systems expertise and service bureau experience to create advantages for leading companies in wireless, wireline, cable, and emerging communications services. CBIS -- a subsidiary of Cincinnati Bell Inc. (NYSE NYSE See: New York Stock Exchange :CSN CSN Crosby, Stills, and Nash (band) CSN Centrala studiestödsnämnden (Swedish: state education grant and loan program) CSN Confédération des Syndicats Nationaux (French) ) -- is an Equal Employment Opportunity/Affirmative Action Employer committed to a diverse work force. CBIS's web site is http://www.cbis.com . CBIS is a registered servicemark and CableMaster is a trademark of Cincinnati Bell Information Systems Inc. CONTACT: CBIS John Pratt For other persons named John Pratt, see John Pratt (disambiguation). John William Pratt (October 22, 1894—December 1973) was a politician in Manitoba, Canada. He served in the Legislative Assembly of Manitoba from 1927 to 1936. , 513/723-3669 or 800/327-3900 E-mail: john.pratt(at sign)cbis.com |
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