CBIS and Portal Team to Offer Customer Management and Billing Services for Internet Service Providers; Portal's Infranet(TM) Software to be Provided via CBIS Data Centers.CINCINNATI, Ohio “Cincinnati” redirects here. For other uses, see Cincinnati (disambiguation). Cincinnati is a city in the U.S. state of Ohio and the county seat of Hamilton County. and Cupertino, Calif.--(BUSINESS WIRE)-- Dec. 8, 1997--CBIS(R) and Portal Software Portal Software was founded in 1985 as Portal Information Network, one of the first ISPs in the San Francisco Bay Area. It was founded by John Little. The company offered its own interface through modem access that featured Internet email. , Inc. announced today a strategic partnership under which both companies will offer Portal's Infranet(TM) software to Internet providers around the world. Portal's customer management and billing software will be installed, supported, and operated by CBIS CBIS Computer Based Information System CBIS Christian Brothers Investment Services CBIS Cincinnati Bell Information Systems CBIS Chinese Biodiversity Information System CBIS Certified Brain Injury Specialist in its state-of-the-art data centers, allowing Internet service providers Internet service provider (ISP) Company that provides Internet connections and services to individuals and organizations. For a monthly fee, ISPs provide computer users with a connection to their site (see data transmission), as well as a log-in name and password. to focus on building and retaining a strong customer base while CBIS manages their Internet business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets . As the global leader in the provision and management of customer support and billing solutions for the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. , CBIS has built an Internet services team to market, install, configure, and support systems that utilize Portal software. Together, CBIS and Portal will enable Internet service providers, telecommunications carriers offering Internet services, and businesses using the Internet to deliver online services to rapidly and cost-effectively bring to market new and enhanced Internet service offerings. "We're pleased to be working with CBIS, the market leader in the provision and management of customer support and billing solutions for the communications industry," said John Little, founder and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Portal Software, Inc. "In the highly-competitive and rapidly growing Internet market, billing accuracy and the highest level of customer service are key requirements for customer satisfaction, and these will be the trademarks of the CBIS-Portal offering." "CBIS evaluated a range of billing systems for the Internet, and we determined that Portal had the best solution," said Robert J. Marino, CBIS president and CEO. "Infranet's real-time architecture, combined with its extensive flexibility, make it uniquely suited to the needs of the Internet, and the CBIS-Portal solution will bring ISP (1) See in-system programmable. (2) (Internet Service Provider) An organization that provides access to the Internet. Connection to the user is provided via dial-up, ISDN, cable, DSL and T1/T3 lines. customers clear value and a competitive advantage." Designed specifically for the Internet, Portal's Infranet software unifies the management of all core business operations including the ability to register, track, manage, and bill subscribers. Infranet's real-time architecture and open development environment make it a unique solution for the exploding Internet market and strongly differentiates it from traditional billing systems: -- Comprehensive customer management and billing capabilities for registering, tracking, managing, and billing customers; -- Real-time functionality that enables increased revenue, reduced costs, and increased customer satisfaction; -- Complete out-of-the-box functionality that can be customized to any need; -- Integrated management of basic and value-added services; -- Industrial-strength, massively scalable architecture with proven support for millions of subscribers. ABOUT PORTAL SOFTWARE, INC. --------------------------- Portal Software, Inc. develops and markets the industry's most comprehensive and flexible customer management and billing software for providers of Internet services. Portal's real-time software allows providers of Internet services to rapidly deploy a highly scalable and extensible infrastructure for managing the core operations of their online business. Portal's customers include Internet access See how to access the Internet. and service providers such as CompuServe, Fujitsu Australia, Grolier Online, NetChannel and OzEmail; telecommunications-based Internet service providers such as Sprint Internet Passport; and Internet-based companies Verisign, the leader in digital certificates, and ICL (International Computers Ltd., London) The former name of Fujitsu Services, the European-centered arm of the global Fujitsu Group and one of the leading IT services companies in Europe, the Middle East and Africa. GamesZone. Headquartered in Cupertino, California, Portal has offices in Chicago, Washington DC, Sydney, and London. Information about Portal and its products can be found at http://www.portal.com ABOUT CBIS ---------- CBIS is the global leader in the provision and management of customer support and billing solutions for the communications industry. Our solutions perform mission-critical activities for our clients, enabling them to compete and differentiate themselves more effectively in the broad range of wireless, wireline, cable TV, Internet, and emerging communications services. Our experience, knowledge, and scale, as well as our client support, make us an industry leader. Working in our data center hubs in Cincinnati and Orlando and in client installations around the world, our customer support and billing solutions produce more than 300 million bills each year. CBIS is a Cincinnati Bell Cincinnati Bell is the dominant telephone company for Cincinnati, Ohio and its nearby suburbs in Ohio, Indiana and Kentucky. The parent company is named Cincinnati Bell Inc. company (NYSE NYSE See: New York Stock Exchange :CSN CSN Crosby, Stills, and Nash (band) CSN Centrala studiestödsnämnden (Swedish: state education grant and loan program) CSN Confédération des Syndicats Nationaux (French) ) -- an Equal Employment Opportunity/Affirmative Action Employer committed to a diverse work force. We're on the web at http://www.cbis.com CBIS is a registered service mark of Cincinnati Bell Information Systems Inc., and Portal is a U.S. registered trademark, and Infranet is a trademark of Portal Software Inc. CONTACT: Portal Marsha Dillon, 408/343-4484 E-mail: mdillon(at sign)portal.com or CBIS John Pratt, 513/397-7777 or 800/327-3900 E-mail: jpratt(at sign)cinbell.com |
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