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CBI's 2nd Annual Credit & Collections for Utilities Conference.


Energy Editors/Business Editors

WOBURN, Mass.--(BUSINESS WIRE)--May 20, 2003

Maximize Revenue Recovery through Bad Debt Analysis, Bankruptcy Mitigation and Fraud Prevention

The Center for Business Intelligence is proud to announce its 2nd Annual Credit & Collections for Utilities conference, July 24-25, 2003, in Orlando, FL.

With the recent downturn in the economy, utilities are faced with greater-than-usual problems in collecting revenues. Attend CBI's 2nd Annual Credit & Collections for Utilities to gain insights on how to take control of revenue recovery opportunities. Doing so can help you to lower your credit and collections costs, increase your returns and still achieve high levels of customer satisfaction.

CBI's February 2003 event sold out. Register today to reserve your place at the only independent forum where utility credit and collection professionals can share their experiences and lessons learned to improve credit decisions and maximize revenue recovery!

"Excellent forum to communicate with colleagues about industry trends and issues."

-- Eric Perrotta, Credit Manager, Collections and Payment

Processing, KeySpan Energy

Key questions to be answered at the conference are:

-- In a tough economy, how do utilities better mitigate against

commercial and industrial account loss?

-- Under the Bankruptcy Code Bankruptcy Code may refer to:
  • Bankruptcy in Canada
  • Bankruptcy in the United States
  • Bankruptcy in China
, utilities are treated distinctly

from other creditors -- How can you defend against aggressive

debtor actions?

-- Deregulation Deregulation

The reduction or elimination of government power in a particular industry, usually enacted to create more competition within the industry.

Notes:
Traditional areas that have been deregulated are the telephone and airline industries.
 -- How do you restructure metering and billing

operations while maintaining good customer service?

-- Customer fraud -- How do utilities establish effective fraud

prevention programs?

-- Minimizing bad debt -- Develop benchmarks and metrics to

understand bad debt and learn how to turn non-performing and

dormant accounts Noun 1. dormant account - a savings account showing no activity (other than posting interest) for some specified period; "the dormant account reverted to the state under escheat laws"
savings account - a bank account that accumulates interest
 into cash

Benchmark your credit and collections program against 13 dynamic presentations including 10 case studies from leading utilities such as Cinergy Corporation, PEPCO PEPCO Potomac Electric Power Company (Washington, DC, USA)
PEPCO Pakistan Electric Power Company
PEPCO Professional Electric Products Company
, Tampa Electric, TXU TXU Texas Utilities (Electric and Gas Company)
TXU Transmitter Unit
 Energy Services, Progress Energy Florida, Cleco Power LLC (Logical Link Control) See "LANs" under data link protocol.

LLC - Logical Link Control
, Puget Sound Energy Puget Sound Energy (PSE) is an energy company providing electrical power and natural gas in the Puget Sound region of the northwest United States. It serves electrical power to over 1 million customers in Island, Jefferson, King, Kitsap, Kittitas, Pierce, Skagit, Thurston, and , Progress Energy Services and Consolidated Edison This article is about the utility company in New York. For ComEd in Illinois, see Commonwealth Edison.
Consolidated Edison, Inc. NYSE: ED is one of the largest investor-owned energy companies in the United States.
.

Also, choose between two interactive pre-conference workshops on Thursday, July 24, 2003

A. Develop the Business Case to Support Credit and Collections Outsourcing Decisions

B. Control Commercial and Industrial Credit - Assess and Manage Risk Through Segmentation, Scoring and Monitoring Strategies

To register, or for more information, contact Glen Manseau, P: 781-939-2513 or e-mail glenm@cbinet.com. Please mention priority code, PB364PR.

Get the complete agenda at http://www.cbinet.com/events/PB364/index.html
COPYRIGHT 2003 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:May 20, 2003
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