CARE Extends Open Text's Livelink to the Entire International Confederation.

Business Editors/High-Tech Writers

CHICAGO--(BUSINESS WIRE)--Dec. 9, 2003

Manages More Than 800 Global Assistance

and Development Projects in Over 70 Countries

Open Text(TM) Corporation (Nasdaq:OTEX) (TSX:OTC), provider of Livelink(R), the leading collaboration and content management software for the global enterprise, today announced that CARE Canada is expanding its intranet, content and knowledge management solution to the entire CARE International confederation. Open Text first announced CARE Canada's adoption of Livelink in October of 1998: http://www.opentext.com/news/pr.html?id=148.

"For the past five years Livelink has been an essential part of our strategy to develop a global e-community dedicated to relief efforts and the provision of humanitarian assistance," said Gerard van der Burg, Vice President Technology and Information Management, Global Development Group, CARE International. "By adopting Livelink globally, CARE International will be able to utilize Livelink functionality to support approximately 800 projects in more than 70 countries."

Using Livelink, CARE International is able to manage, review and approve proposals for new projects, development and humanitarian efforts online; securely share financial information, lengthy presentations and best practices around the world; as well as streamline processes. Budget information for past projects and initiatives documented in Livelink can be re-purposed to estimate costs of future projects. Since 2001, CARE's Livelink use has increased 600%.

In all its activities, CARE has developed an exemplary reputation for community-based programs built on community participation and solid research. To further this reputation, CARE has established several libraries based on Livelink which provide information and research content to relief agencies, higher education institutions and other organizations around the world who would benefit from the findings and evaluations of CARE projects and programs.

CARE has realized a number of tangible and intangible benefits from Livelink:

-- Livelink Explorer enabled CARE to post approximately 2000

documents to the Livelink repository in 30 minutes

-- Remote cache has enabled CARE to overcome the barriers of

culture and geography, and to provide better access to

information locally around the world

-- Online collaboration and knowledge sharing has enabled CARE to

track lessons learned to improve practices worldwide

-- Cost and time savings have resulted from the re-use of

information

-- Projects, development and relief efforts can be implemented

faster and coordinated on a massive scale

Gerard van der Burg, VP Technology and Information Management, Global Development Group, CARE International, will be presenting a business case study of CARE's Livelink solution at Open Text's Annual General Meeting on December 11, 2003 at the Toronto Stock Exchange (TSX). For more information, visit: www.opentext.com/events/event.html?id=35035.

About Open Text and Livelink

Open Text(TM) is the market leader in providing Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Since launching the world's first Internet search engine and the first Web-based enterprise collaboration and knowledge management software, Open Text has continued its leadership in providing global enterprises with innovative and effective solutions. Throughout its history, Open Text has matched its tradition of innovation with a track record of financial strength and growth. Today, the company supports fifteen million seats across 10,000 deployments in 31 countries and 12 languages worldwide. Open Text's flagship product, Livelink(R) seamlessly combines collaboration with content management, helping organizations transform information into knowledge to provide the foundation for innovation, compliance and accelerated growth. For more information on Open Text and Livelink, go to: www.opentext.com and www.opentext.com/livelink.

This news release may contain forward-looking statements relating to the success of any of the Company's strategic initiatives, the Company's growth and profitability prospects, the benefits of the Company's products to be realized by customers, the Company's position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2002, and Form 10-Q for the quarter ended March 31, 2003. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

Copyright (C) 2003 by Open Text Corporation. LIVELINK and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.