CABLE CUTTING 250 LOCAL JOBS; But 198 new posts created at city HQ.CABLE TV and internet operator Telewest is axeing 250 Knowsley The placename Knowsley in Merseyside in England can mean:-
But in an expansion of its Blueyonder broadband internet business it is creating 198 new jobs at its Albert Albert, German churchman Albert, 1490–1545, German churchman, cardinal of the Roman Catholic Church. A member of the house of Brandenburg, he became (1514) Archbishop of Mainz. Dock base. The changes will take place within three months, but customer service and operations director Tony Grace said most of the Knowsley customer care centre jobs could be absorbed Absorbed 1. In a general business sense, when a cost is treated as an expense instead of being passed on to the customer in the form of higher prices. 2. In underwriting, when an issue has been completely sold to the public. 3. at the Albert Dock by splitting some full-time posts among part-timers. About 200 Telewest staff will remain at Knowsley, Telewest's digital TV and internet transmission nerve centre. Mr Grace briefed Liverpool Liverpool, city (1991 pop. 448,300), NW England, on the Mersey River near its mouth. It is one of Britain's largest cities. A large center for food processing (especially flour and sugar), Liverpool has a variety of industries, including the manufacture of electrical and Knowsley staff yesterday and today and said: ``The Albert Dock and Knowsley sites remain as two of our most important operational centres.'' Telewest is basing a new national faults handling call centre for its residential customers at the Albert Dock which already houses Telewest Broadband's service centre, its broadband internet customer contact centre and support staff. A total of 600 staff will be employed at the Albert Dock after the changes. But one angry Knowsley worker said: ``They took on staff three months ago and assured them their jobs were save. All the bosses have had nice big pay rises while we're getting binned.'' Mr Grace said the shake-up was part of Telewest's three-year plan, which began about 18 months ago, to improve services and was not related to financial problems, which group boss Adam Singer confirmed earlier this week. |
|
||||||||||||

Printer friendly
Cite/link
Email
Feedback
Reader Opinion