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CA Slashes PC and Server Ownership Costs With New Unicenter TNG Remote Control Option.


ISLANDIA, N.Y.--(BUSINESS WIRE)--March 24, 1998--

Major Enhancements Include Remote Control Session Recording And Playback, Integrated Windows NT (Windows New Technology) A 32-bit operating system from Microsoft for Intel x86 CPUs. NT is the core technology in Windows 2000 and Windows XP (see Windows). Available in separate client and server versions, it includes built-in networking and preemptive multitasking.  Security, Remote Installation, And

File Transfer Crash Recovery

Computer Associates International, Inc. (CA) today announced the availability of the industry's most robust remote control solution for enterprise-wide systems. The newly enhanced Remote Control Option for Unicenter TNG TNG Training
TNG The Next Generation
TNG Tongue
TNG The Newspaper Guild (Union)
TNG Transitional National Government
TNG Telescopio Nazionale Galileo (national facility of the Italian astronomical community) 
 significantly reduces IT ownership costs by providing anywhere/any time server and PC administration, more efficient real-time end-user support and an effective approach to desktop training.

The Remote Control Option also increases IT productivity by giving support staff-including mobile technicians, help desk staffers and systems administrators-full, secure remote access to all Unicenter TNG management applications.

Through tight integration with core Unicenter TNG management functions - such as software delivery, asset management, help desk and storage management-the Remote Control Option allows IT staff to perform critical tasks and solve problems as if they were directly in front of the IT asset requiring attention. This enables them to accomplish more in less time, while improving overall IT service levels across the enterprise. These advanced remote control facilities are particularly valuable to organizations with geographically dispersed sites A site selected to reduce concentration and vulnerability by its separation from other military targets or a recognized threat area. , since they virtually eliminate the need to place personnel with redundant skills at multiple locations.

The Remote Control Option is also highly valued by solutions vendors and service providers that have to support systems at dispersed customer sites.

"CA's Remote Control solution is indispensable to support the digital color proofing systems that we sell," said Dale Strong, software engineer, Eastman Kodak Co. "With Unicenter TNG's Remote Control solution, we can easily call into our customers' sites and do any required troubleshooting or configuration changes. It has increased customer satisfaction by slashing our mean-time-to-repair and has drastically reduced our off-site travel costs."

The new version of Remote Control Option for Unicenter TNG is also available as a stand-alone product under its existing brand name, Remotely Possible 4.0.

Extending Enterprise Management's Reach

The Remote Control Option provides Unicenter TNG users with value-added remote management capabilities that help further drive down total costs of ownership, virtually eliminating the need to visit individual desktops or servers to perform management tasks. For example, a systems administrator at any location can be alerted of a software delivery failure, immediately take control of a remote PC to inspect the target system, resolve the problem, and then reinitiate the software delivery-all from a standard or web-based Unicenter TNG console.

In combination with Unicenter TNG Advanced Help Desk and CA's WakePC technology, the Remote Control Option allows service personnel to troubleshoot remote PCs-even when they have been turned off.

The Remote Control Option leverages Unicenter TNG's advanced features to make the location and control of remote systems fast and simple. Administrators can "autodiscover" the network, display a network map of resources, and identify which PCs and servers are equipped with the remote control software. Then, with the click of a button, they can select the specific unit or units they wish to control.

"Remote Control Option for Unicenter TNG is an extremely powerful tool that substantially reduces the cost of systems administration while it accelerates problem resolution," said Yogesh Gupta, CA senior vice president of product strategy. "The payback Payback

The length of time it takes to recover the initial cost of a project, without regard to the time value of money.
 in terms of reduced downtime The time during which a computer is not functioning due to hardware, operating system or application program failure.  and increased IT productivity is substantial."

Unicenter TNG Remote Control Option is the only reliable and secure remote control solution to run on Digital Alpha and Intel single- and multi-processor Windows NT systems, as well as all Windows platforms. It delivers the fastest screen transfer in the industry to give enterprise users unparalleled flexibility and performance in remote system management.

Unicenter TNG is an integrated enterprise management solution that enables organizations to manage all IT resources, encompassing heterogeneous networks (networking) heterogeneous network - A network running multiple network layer protocols such as DECnet, IP, IPX, XNS. , systems, applications, and databases. It provides comprehensive end-to-end enterprise management for TCP/IP TCP/IP
 in full Transmission Control Protocol/Internet Protocol

Standard Internet communications protocols that allow digital computers to communicate over long distances.
, SNA (Systems Network Architecture) IBM's mainframe network standards introduced in 1974. Originally a centralized architecture with a host computer controlling many terminals, enhancements, such as APPN and APPC (LU 6. , IPX/SPX See IPX.  and DECnet networks, and 40 platforms including desktops, Windows NT, UNIX UNIX

Operating system for digital computers, developed by Ken Thompson of Bell Laboratories in 1969. It was initially designed for a single user (the name was a pun on the earlier operating system Multics).
, AS/400, NetWare and mainframe environments.

Unicenter TNG is the only fully integrated management solution covering network discovery, topology, performance, events and status, security, software distribution, storage, workload, help desk, change management and other functions for traditional and distributed computing environments See DCE.

Distributed Computing Environment - (DCE) An architecture consisting of standard programming interfaces, conventions and server functionalities (e.g. naming, distributed file system, remote procedure call) for distributing applications transparently across networks
, as well as for the Internet and intranets. Unicenter TNG's intelligent manager/agent technology delivers highly scalable management of the entire computing environment, including hardware and software.

Computer Associates International, Inc. (NYSE NYSE

See: New York Stock Exchange
: CA), with headquarters in Islandia, N.Y., is the world leader in mission-critical business software. The company develops, licenses and supports more than 500 integrated products that include enterprise computing Refers to information technology in the larger company. See enterprise data and enterprise networking.  and information management, application development, manufacturing and financial applications. CA has over 11,000 people in 160 offices in 43 countries and had revenue of $4.5 billion in calendar year 1997. CA can be reached by visiting http://www.cai.com on the World Wide Web, emailing info@cai.com, or calling 1-516-342-5224.

All referenced product names are trademarks of their respective companies.

CONTACT: Bob Gordon Bob Gordon may refer to:
  • Bob Gordon (Canadian intelligence)
  • Bob Gordon (saxophonist) - cool jazz musician
  • Bob Gordon (auto racer) - son of Robby Gordon
  • Bob Gordon (producer)
, 516-342-2391

bobg@cai.com
COPYRIGHT 1998 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1998, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Date:Mar 24, 1998
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