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C3i, Inc. Supports Siebel 7 to Better Serve its Growing Stable of Life Sciences Clients.


Business Editors/Health & Medical Writers

CHICAGO--(BW HealthWire)--October 1, 2001

C3i, Inc., a leading provider of eBusiness services for the life sciences industry, today announced its support for Siebel 7, the seventh major release of Siebel eBusiness Applications from Siebel Systems Siebel is a brand name of Oracle Corporation. Siebel Systems, Inc., founded by Thomas Siebel in 1993, was principally engaged in the design, development, marketing and support of CRM applications.  Inc., (Nasdaq: SEBL SEBL Siebel Systems, Inc. (stock abbreviation, AMEX) ), the world's leading provider of eBusiness applications software.

C3i will offer clients Siebel 7 as part of its end-to-end services, delivering an optimized customer-centric eBusiness environment that maximizes end-user productivity and reduces total cost of ownership.

Siebel Systems enables software vendors to easily integrate solutions through its open, extensible, advanced Smart Web Architecture. Unlike rudimentary HTML HTML
 in full HyperText Markup Language

Markup language derived from SGML that is used to prepare hypertext documents. Relatively easy for nonprogrammers to master, HTML is the language used for documents on the World Wide Web.
 clients, Siebel Smart Web Architecture combines a zero-footprint, browser-based Web client and a user interface with levels of interactivity and usability traditionally available only in Windows applications. The Siebel Smart Web Architecture enables organizations to leverage the industry's best eBusiness applications at the lowest total cost of ownership.

Siebel 7 extends the reach and functionality of Siebel Systems' industry-leading suite of integrated, multichannel Using two or more paths for transmission or processing. It can refer to a variety of architectures including (1) multiple I/O channels between the CPU and peripheral devices, (2) multiple wires in a cable, (3) multiple "logical" channels within a single wire or fiber or (4) multiple  eBusiness applications, enabling organizations to translate customer relationship strategy into execution by effectively aligning and rapidly integrating channels, employees and partners. Siebel 7 allows organizations to manage, synchronize See synchronization.  and coordinate all customer touch points across the Web, call center, field sales and service personnel, and partner channels.

Since 1998, C3i has partnered with Siebel Systems to deliver the most comprehensive eBusiness solutions for the life sciences industry. As a Premier Consulting Partner with over 50 consulting professionals, 35 of which are Siebel Certified, C3i has consistently received world-class quality scores for implementing Siebel eBusiness Applications. Through proactive management of the alliance, C3i maintains a market leadership position for Siebel ePharma implementations in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere.  with deep Siebel ePharma experience across 12 projects. Supporting Siebel 7 is a continuation of this successful strategy.

"With richer functionality and increased flexibility, Siebel 7 will help us deliver a stronger end-to-end solution (jargon) end-to-end solution - (E2ES) A term that suggests that the supplier of an application program or system will provide all the hardware and/or software components and resouces to meet the customer's requirement and no other supplier need be involved.

Compare: turn-key solution.
 to our current and future life sciences clients," said Bob Piwko, SVP SVP S'il Vous PlaĆ®t (French: Please)
SVP Senior Vice President
SVP Schweizerische Volkspartei (Swiss People~s Party)
SVP Society of Vertebrate Paleontology
SVP Social Venture Partners
SVP St Vincent de Paul
 and General Manager, Professional Services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products.  at C3i, Inc. "Siebel 7's embedded Inserted into. See embedded system.  best practices will prove invaluable to the complex demands of the large mobile user forces that we enable and support."

In supporting Siebel 7, C3i is improving its ability to deliver a more tailored solution to life sciences clients, enhancing end-user efficiency while reducing the ongoing costs of managing and maintaining a customer-centric eBusiness environment. Ultimately, Siebel 7 will "jump-start" the ability of C3i's customers to more rapidly achieve the ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot).  of their CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  projects.

About C3i

C3i is devoted to helping life sciences companies realize the potential of their investment in customer relationship management. Focusing on the full CRM solution, C3i provides customized Siebel system implementation, training, end-user help desk, asset management and Siebel system administration services. By combining these end-to-end services into a seamless solution, C3i delivers superior value to its clients. C3i is a Premier Consulting Partner of Siebel Systems, Inc. For more information, please visit C3i's website at www.c3icare.com.

About Siebel Systems

Siebel Systems, Inc. (Nasdaq: SEBL) is the world's leading provider of eBusiness applications software. Siebel Systems provides an integrated family of eBusiness applications software, enabling multichannel sales, marketing, and customer service systems to be deployed over the Web, call centers, field, reseller channels, retail, and dealer networks. Siebel Systems' sales and service facilities are located in more than 37 countries. For more information, please visit Siebel Systems' Web site at www.siebel.com.

Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Oct 4, 2001
Words:602
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