C2CRM Wins ISM "Top 15" Award for Sixth Consecutive Year.C2CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. Wins in Both SMB (1) (Small to Medium-sized Business) Also called "SME" (small to medium-sized enterprise), it refers to companies that are larger than the small office/home office (SOHO), but not huge. and Enterprise Categories for the Fifth Consecutive Year BETHESDA, Md. -- Clear C2, Inc. announced today that its C2CRM was selected by ISM See ISM band. Inc., Customer Relationship Management (CRM) and Contact Center strategic advisors, as a Top 15 CRM Enterprise and Small & Medium Business Software Award for 2008. This is the sixth consecutive time that ISM has selected C2CRM to ISM's Top 15, and the fifth consecutive year that C2CRM was recognized as a Top 15 award winner in both categories. The Top 15 are divided into two categories--1) Enterprise, and 2) Small & Medium Business (SMB)--to reflect the changes and growth of the CRM marketplace. "The winners of the 2008 Top 15 continue to raise the bar for the CRM community with significant advancements in both functionality and connectibility. Mobile access as well as Web 2.0 are of increased importance to sales and marketing professionals and their always-on, always-connected Digital Clients," said Barton Goldenberg, president, ISM. C2CRM was chosen after intensive testing by the ISM Software Lab at its Bethesda, Md.-based headquarters. Each package was rated according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. 217 selection criteria, including 103 business functions, 52 technical features, 36 implementation capabilities, 9 real time criteria and 17 user-support features. "C2CRM is to be praised for obtaining the Top 15 honor for the sixth consecutive year as ISM's software selection process is strenuous and comprehensive," said Goldenberg. "C2CRM is a leader in the CRM industry." The Top 15 selections are featured in ISM's 16th edition of The Guide to CRM Automation and in a Top 15 CD available at (www.ismguide.com). ABOUT ISM Founded in 1985, ISM Inc. offers strategic advisor services to organizations planning and implementing Customer Relationship Management (CRM), Contact Center initiatives and Digital Client initiatives. ISM annually publishes The Guide to CRM Automation and Top 15 CRM and Real Time CRM software reviews. Barton Goldenberg, founder and president of ISM, is the author of CRM in Real Time (published by Information Today) and CRM Automation (published by Prentice Hall) and is a columnist for a number of publications including CRM Magazine. ISM private sector clients include AAA AAA: see American Automobile Association. (Triple A) A common single-cell battery used in a myriad of electronic devices of all variety. Like its double A (AA) cousin, it provides 1.5 volts of DC power. When used in series, the voltage is multiplied. , Amtrak Amtrak, the National Railroad Passenger Corp., authorized to operate virtually all intercity passenger railroad routes in the United States. Amtrak was created by Congress in 1970 in response to more than two decades of continuous operating deficits by privately run , Delta Faucet, ExxonMobil, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , Lucent Technologies, McGraw-Hill, Nike, NYSE NYSE See: New York Stock Exchange , PepsiCo, Roche, T. Rowe Price T. Rowe Price (NASDAQ: TROW) is an independent global investment management firm and mutual fund manager based in Baltimore, Maryland. It was founded in 1937 by Thomas Rowe Price, Jr.. T. , United Way and Xerox; ISM's government clients include the Department of Defense and the US Postal Service. ABOUT CLEAR C2 Clear C2, Inc. was founded in 1993 focusing on delivering and publishing customer driven technology solutions. Accessible to everyone in the organization via the Web, offered as both an OnPremise and SaaS solution, C2CRM provides instant access to critical customer and prospect related information. While 100% web based, C2CRM also provides 100% off-line capabilities, which is ideal for companies with remote sales forces. The benefits of C2CRM can be realized across practically every area of a business. Clear C2 is strategically aligned with IBM and is located in Coppell, Texas. For additional information on Clear C2, Inc. or C2CRM, visit http://www.c2crm.com or call 1-888-339-4244. |
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