Buyers guide.Customer Profitability Customer profitability (CP) is the difference between the revenues earned from and the costs associated with the customer relationship in a specified period. According to Philip Kotler,"a profitable customer is a person,household or a company that overtime,yields a revenue Management (CPM (1) (Critical Path Method) A project management planning and control technique implemented on computers. The critical path is the series of activities and tasks in the project that have no built-in slack time. ) Hyperion, the global leader in Business Performance Management software, introduces Hyperion Profitability Management. Customers have relied on Hyperion technology to do profitability analysis for years, and now Hyperion is combining software, services and best practices to analyze and understand profitability at a granular granular /gran·u·lar/ (gran´u-lar) made up of or marked by presence of granules or grains. gran·u·lar adj. 1. Composed or appearing to be composed of granules or grains. 2. level. Hyperion Profitability Management solves one of the most pressing problems in business today--understanding a company's most and least profitable customers, products and challenges. This solution enables analysts to understand the true cost of retaining and serving customers, determine new customer acquisition costs, as well as evaluate customer purchasing behaviors and margin contributions by product. This is the first in a long line of Business Performance Management solutions focused on select business challenges that Hyperion will offer in the coming months. www.hyperion.com Solange Brill Brill or Bril, Flemish painters, brothers. Mattys Brill (mä`tīs), 1550–83, went to Rome early in his career and executed frescoes for Gregory XIII in the Vatican. | solange_brill@hyperion.com 408.220.8177 | 408.220.8124Fax Enterprise Resource Planning See ERP. (application, business) Enterprise Resource Planning - (ERP) Any software system designed to support and automate the business processes of medium and large businesses. (ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. ) PeopleSoft (Nasdaq: PSFT PSFT PeopleSoft (stock symbol) PSFT Progressive Saturation Fourier Transform PSFT Prosoft-Technology, Inc ) is the world's second largest provider of enterprise application software with 12,400 customers in more than 25 industries and 150 countries. PeopleSoft Enterprise Financial Management enables you to meet new compliance regulations, control costs, and manage risk by combining best-practice business process models, robust transaction systems, and analytics accessed through role-based portals. www.peoplesoft.com http://www.peoplesoft.com/corp/en/legal/legal_disclaimer.jsp?target=/corp/en/contact/contactus/qcfeedback.jsp 800.380.7638 Sarbanes-Oxley Compliance/Internal Audit Whether complying with regulatory guidelines such as Sarbanes-Oxley, selecting new systems, managing vendors or maintaining secure information technology, managing risk has become increasingly complex and the expectations of a company's governance and control environment have never been greater. Grant Thornton's Business Advisory Services advisory services advisory services provided to the public, in their capacity as owners and managers of animals, are an important part of veterinary science. They may be provided by government bureaux, by commercial companies who deal in pharmaceuticals or animals or animal professionals help clients strengthen and improve the effectiveness of their governance, risk management and information technology processes to improve their financial, operational and strategic performance. Founded in 1924, Grant Thornton LLP  This article or section is written like an .Please help [ rewrite this article] from a neutral point of view. Mark blatant advertising for , using . is a leading global accounting, tax and business advisory firm serving the needs of public and private clients through 50 offices in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , and through 392 offices in 84 countries through Grant Thornton International. www.GrantThornton.com Greg Pitzer | Greg.Pitzer@gt.com 213.688.1757 | 213.624.3026Fax Paisley Consulting is the leading business accountability software provider focused on integrated solutions for compliance, corporate assurance, internal auditing and risk management. The company's key products include Risk Navigator[TM], CARD[R]map, Focus Control Assurance Software[TM] and AutoAudit[R] automation software. Risk Navigator is a comprehensive risk management software solution. From Sarbanes-Oxley documentation and testing to assessing operational risks and controls, it puts everyone--auditors, risk management group, SOX (1) (Schema for Object-oriented XML) An XML schema developed by Veo Systems and Muzino Communications, which was submitted to the W3C. SOX is based on DTD, but adds data typing and reuse mechanisms. team and senior management--on the same page. Focus is designed specifically for Sections 404 and 302 compliance. It documents all risks and controls, identifies gaps, tracks action plans and provides for management certification. AutoAudit is the ultimate tool for managing the audit department as a paperless work environment. It automates key aspects of the audit process, including risk assessment, scheduling, work papers Noun 1. work papers - a legal document giving information required for employment of certain people in certain countries work permit, working papers and reporting. To find out why more than 30 percent of the Fortune[R] 100 companies use Paisley Consulting solutions to meet their business accountability needs, call 320.286.5870 or email sales@paisley.com www.paisleyconsulting.com Sam Kaye | sam.kaye@paisleyconsulting.com 320.286.5870 | 320-286-6196Fax Stock Plan Compliance/Administration E*TRADE FINANCIAL Corporate Services Activities that combine or consolidate certain enterprise-wide needed support services, provided based on specialized knowledge, best practices, and technology to serve internal (and sometimes external) customers and business partners. provides comprehensive stock plan administration and compliance solutions to reduce risk. Our solutions support activities ranging from calculating the cost of employee stock compensation, to processing employee transactions, to reporting insider activity. Whether you outsource administration to our Certified Equity Professionals or manage your stock plan in-house with our software and services, we support all your regulatory, record keeping, and reporting needs. Over 2,500 companies--including half the S & P 500 and one-third of the Fortune 1,000--rely on us to manage stock options, stock purchase, restricted stock and other benefits for 1.3 million employees in more than 100 countries. www.corpservices.etrade.com salesinfo@etrade.com 800.783.3388 | 916-859-4658 Fax For more information or to submit a company writeup in a future issue of the buyers guide, please contact Brenda Newkirk at 973.765.1054 or bnewkirk@fei.org |
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