Buyers United Changes Name to UCN, Inc.; Now Trading Under the New Symbol UCNN.

DRAPER, Utah -- UCN, Inc. (OTCBB:UCNN) announced today that a corporate name change from Buyers United, Inc. to UCN, Inc. was approved at the June annual shareholders meeting and is effective July 15, 2004. The new trading symbol for its common stock on the OTC Bulletin Board is UCNN.

The new corporate name was adopted to reflect the company's current product focus, developing and marketing on-demand, telephony contact handling and contact management software applications (inContact product line) delivered as a set of services over the company's national voice over IP (VoIP) network. UCN(TM) is changing the way mission critical applications are delivered and priced for the contact center marketplace, or for any business or department seeking to improve how it manages the productivity and quality of its customer contact opportunities.

About UCN, Inc.

For more information on the company's products and services visit the UCN web site at http://www.ucn.net.

Safe Harbor Statement

The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking information made on the Company's behalf. All statements, other than statements of historical facts which address the Company's expectations of sources of capital or which express the Company's expectation for the future with respect to financial performance or operating strategies, can be identified as forward-looking statements. Such statements made by the company are based on knowledge of the environment in which it operates, but because of the factors previously listed, as well as other factors beyond the control of the Company, actual results may differ materially from the expectations expressed in the forward-looking statements.