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Busy Canada Hospital Aggressive on Overcrowding.


Ottawa Hospital First in Canada to Sign Tele-Tracking's Complete Patient Flow Suite

PITTSBURGH -- Queensway Carleton Hospital (QCH QCH Queensway Carleton Hospital (Ottawa, Canada) ), which serves one of Canada's fastest growing regions, has chosen Tele-Tracking Technologies' suite of Capacity Management solutions to improve its patient flow process. Tele-Tracking has an established client base in Canada, but Queensway Carleton Hospital is the first Canadian hospital to license the complete patient flow suite including its automated electronic bed board.

The decision by the Ottawa, Ontario hospital to computerize com·put·er·ize  
tr.v. com·put·er·ized, com·put·er·iz·ing, com·put·er·iz·es
1. To furnish with a computer or computer system.

2. To enter, process, or store (information) in a computer or system of computers.
 patient flow coincides with a multi-phase physical expansion that has already produced a new emergency department designed to handle the 63,000 patients seen annually - the new ED continues to be the busiest single site in Canada's Capital city.

"We had a brief honeymoon when we opened up our new wing - within 6 months of our expansion we were running over capacity again with significant ER backlogs," said Michael Cohen Michael Cohen may refer to:
  • Michael Cohen (doctor), Doctor of Dental Medicine who first identified Proteus Syndrome.
  • Michael D. Cohen, co-founder of the Garbage Can Model
  • Michael Cohen (actor), Canadian actor
, CPO (Chief Privacy Officer) An individual who manages the privacy issues within an organization. Arising out of the privacy regulations in finance and health care in the late 1990s, the CPO position eventually crossed over to all industries.  & Director of Decision Support, Health Records & Patient Registration. "Realizing that simply adding beds would not fully solve our problems, we initiated a full process review. We believe Tele-Tracking's solutions will allow us to maximize the impact of these changes, giving us more usable capacity with our system."

Tele-Tracking's Capacity Management Solutions[TM] include the Bed Management Suite with a 62" color-coded electronic bedboard, and Transport Tracking. This fully integrated solution gives supervisors real-time snapshots of the entire hospital's census, current bed availability and what to expect in the short term. It also helps to automate the myriad steps involved in bed turnover, portering patients and placing them on the appropriate clinical unit.

"The ability to direct traffic, predict future demand and getting the right patient in the right bed at the right time will be key," Mr. Cohen cohen
 or kohen

(Hebrew: “priest”) Jewish priest descended from Zadok (a descendant of Aaron), priest at the First Temple of Jerusalem. The biblical priesthood was hereditary and male.
 said. "By improving patient flow we expect benefits will be seen throughout the hospital - including the emergency room and for patients coming out of surgery."

QCH serves over 400,000 people in western Ottawa and the Ottawa Valley The Ottawa Valley is the valley surrounding the Ottawa River for the west-east portion of its path through the Canadian Shield from Mattawa to Hawkesbury. Because of the surrounding shield, the valley is narrow at its western end, then becomes increasingly wide (mainly on the , including many seniors and young families. In recent years frequent, severe congestion The condition of a network when there is not enough bandwidth to support the current traffic load.

congestion - When the offered load of a data communication path exceeds the capacity.
 in the hospital's Emergency Department and inpatient beds often had forced cancellation or postponement of day and elective surgeries.

A recent study by Canadian Health Ministry officials, physicians and hospital executives said an overarching cause of overcrowding overcrowding

overcrowding of animal accommodation. Many countries now publish codes of practice which define what the appropriate volumetric allowances should be for each species of animal when they are housed indoors. Breaches of these codes is overcrowding.
 is a lack of bed availability for seriously ill A patient is seriously ill when his or her illness is of such severity that there is cause for immediate concern but there is no imminent danger to life. See also very seriously ill.  patients, and pressure on emergency rooms due to a rapidly aging population. The report coincided with a warning by 20 Ontario hospitals that shortages of emergency physicians may force them to temporarily close their emergency rooms.

The report, titled "Improving Access to Emergency Care: Addressing System Issues," noted that people 75 or older have the highest and fastest growing rate of emergency room visits. Their problems are usually complex and often require hospitalization, dispelling the myth that ER overcrowding in Ontario is caused by patients with sniffles snif·fle  
intr.v. snif·fled, snif·fling, snif·fles
1. To breathe audibly through a runny or congested nose.

2. To weep or whimper lightly with spasmodic congestion of the nose.

n.
1.
 and other minor complaints.

Research suggests the most seriously ill patients now spend up to 8.7 hours in hospital emergency departments while less serious cases are treated in four hours.

About Tele-Tracking Technologies

Pittsburgh-based Tele-Tracking Technologies is the leading producer of patient flow software solutions, including The Bed Management Suite([TM]) (BedTracking([R]) and PreAdmitTracking([TM]) with the electronic bedboard([TM])) and TransportTracking([TM]). Since launching the patient flow automation industry more than 15 years ago, it has implemented over 1,200 solutions at 650 acute care hospitals in the U.S. and Canada.

For more information on the company or its Capacity Management Solutions([TM]), call 800-927-0294 or visit www.teletracking.com.

About QCH

Queensway Carleton Hospital is a patient and family-centred, urban community hospital providing a broad range of acute care services to the people of Ottawa and the Ottawa Valley. Employing over 1,500 health care professionals, the 250-bed, Queensway Carleton Hospital is the secondary referral centre for the Ottawa Valley. Hospital staff focuses on maintaining and enhancing their cornerstone programs - Emergency, Childbirth, Geriatrics geriatrics (jĕrēă`trĭks), the branch of medicine concerned with conditions and diseases of the aged. Many disabilities in old age are caused by or related to the deterioration of the circulatory system (see arteriosclerosis), e.g. , Mental Health, Medical and Surgical Services and Rehabilitation. Grounded on an environment of lifelong learning, the Queensway Carleton Hospital is a teaching partner with the University of Ottawa
The University of Ottawa or Université d'Ottawa in French (also known as uOttawa or nicknamed U of O or Ottawa U) is a bilingual [1], research-intensive, non-denominational, international university in Ottawa, Ontario.
 Faculty of Medicine and other healthcare programs and is committed to delivering a new standard of care for our community.
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1CANA
Date:Dec 6, 2006
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