Businesses Can Now Offer Customers Quick, Easy Faxing With AT&T's New 800 Inbound Fax Service.

PARSIPPANY, N.J.--(BUSINESS WIRE)--September 18, 1995--AT&T today announced the availability of a new 800 Inbound Fax feature for AT&T Enhanced FAX, a service which provides a secure store-and-forward delivery of fax transmissions worldwide.

The Inbound FAX feature is ideal for businesses and organizations that receive an influx of faxes during the normal course of business. Examples of these include:

-- claims forms from clients or claims approvals from agents to insurance companies;

-- mortgage and credit applications and approvals to financial institutions;

-- customer warranty cards to manufacturing companies;

-- registration forms to schools, conventions and conferences;

-- product information requests to marketing/sales companies;

-- mobile fax mailbox for salespeople, travelers and virtual office workers;

-- catalog order submission.

With the Inbound FAX feature, subscribers provide their customers with a specially assigned 800 number that issues a fax tone when dialed. The fax is immediately submitted to the AT&T network, so that the sender never encounters a busy signal, and is deposited in the subscriber's mailbox. Subscribers can retrieve faxes whenever convenient. Inbound FAX simplifies traditional faxing procedures for subscribers' customers while providing a secure collection point by utilizing the AT&T network. Subscribers can take advantage of all of the Enhanced Fax capabilities which include the ability to receive faxes from a mailbox, autoforwarding of fax messages to those involved in the fulfillment processes and the use of Access PLUS software to view or resend the fax messages.

Commercial Union Insurance, is providing its nationwide network of agents with an AT&T Electronic Fax "Mailbox" for reporting new claims. "Not only does this make claims reporting easier, faster and more cost effective for our agents, but it expedites receipt of a claim by the claim office and improves customer service and satisfaction," said Len Anderson, manager of Claims Systems. "The benefits to our agents include toll-free claim reporting, no postage costs, guaranteed transmission without a busy signal and 24 hour/7 day availability."

Inbound FAX is now available to U.S. customers and is expected to be available globally in 1996. A three-tiered pricing structure is being offered to provide customized solutions for AT&T's varying customer base. For more information, please call 1-800-242-6005.

"Inbound FAX greatly improves response time from our customers' clients, by eliminating wait time resulting from hard copy mail delays or the frustrations in trying to reach a busy fax machine," said Margot Joiner, product manager of AT&T Enhanced FAX. "For AT&T customers, Inbound FAX is a value-added feature that enhances their image as a provider of top-notch service and support to its clients."

AT&T is the world networking leader, providing communications services and products, as well as network equipment and computer systems, to businesses, consumers, telecommunications service providers and government agencies. The company's EasyLink Services offerings include electronic mail, enhanced fax, electronic data interchange and public information services, with connections to more than 160 countries.

CONTACT: Diane Nakamura

201/331-4061 (office)

201/307-9082 (home)