BusinessEdge Solutions Joins Micromuse Alliance Program.Business/Technology Editors SAN FRANCISCO--(BUSINESS WIRE)--May 3, 2001 Micromuse (Nasdaq: MUSE), the leading provider of realtime fault management and service assurance software, and BusinessEdge Solutions Inc., a leading industry OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. integration firm and innovator of world-class OSS strategies and architecture solutions for the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. , today announced that BusinessEdge Solutions has entered the Micromuse Alliance Program(TM) as a Netcool(R) Ready(TM) Outsourcer. "By naming BusinessEdge Solutions a Netcool Ready Outsourcer in the Micromuse Alliance Program(TM) we recognize them for their expertise in Netcool implementations and their work in developing cutting-edge OSS solutions in their velOSSity initiative," said Andy Aiello, Micromuse's Senior Vice President, Business Development. "Clearly, BusinessEdge Solutions is a leader in designing and developing OSS and Netcool solutions, and we are thrilled to work with them not only from a R&D perspective, but on client engagements as well." To be named a Netcool Ready Outsourcer, BusinessEdge Solutions had to demonstrate expertise in Netcool implementations, show vertical market expertise in Next Generation OSS Solutions, participate in the development of Netcool software integrations with Micromuse-approved software and/or hardware companies, and provide Netcool/Software Developers Kit(TM) (Netcool/SDK(TM)) training. BusinessEdge's velOSSity Initiative This announcement underscores a growing relationship between the two companies - in December 2000, Micromuse joined BusinessEdge Solutions velOSSity program. velOSSity, an OSS reference platform demonstrating best-of-breed package solutions, brings together the industry's leading application and hardware vendors to collaborate on OSS innovation and provide end-to-end solutions for the communications industry. In velOSSity, BusinessEdge Solutions has integrated Micromuse's flagship Netcool/OMNIbus(TM) application and the Netcool/Impact(TM) application with other OSS systems that support inventory, provisioning and customer care. Through this integration, Netcool-captured events are enriched with provisioning and customer data thereby providing relevant information for technicians and customer support staff to assess the criticality of a fault event. Solution Implemented at Cbeyond Communications In January 2001, BusinessEdge Solutions and Micromuse joined forces to deliver these integrated solutions to mutual-client Cbeyond Communications. Cbeyond is a broadband applications services provider based in Atlanta, Ga. Cbeyond chose the Netcool(R) suite as the primary operations management Operations management is an area of business that is concerned with the production of goods and services, and involves the responsibility of ensuring that business operations are efficient and effective. software for monitoring its IP-based architecture for next generation broadband networks  This article or section needs copy editing for grammar, style, cohesion, tone and/or spelling.You can assist by [ editing it] now. , and selected BusinessEdge Solutions as a systems integrator, for its expertise in implementing Micromuse's Netcool suite and the other supporting applications. "Our work with joint clients like Cbeyond, through velOSSity and now this alliance, represents a commitment between BusinessEdge Solutions and Micromuse," said Sean Hickey Sean Hickey is a composer, born in Detroit, Michigan, in 1970 and currently based in New York. As a teenager he took lessons in electric guitar. At Wayne State University, Hickey's composition teachers included James Hartway and James Lentini. , industry partner, BusinessEdge Solutions. "By agreeing to share resources and develop innovative solutions to complex OSS challenges, we can deliver the kind of solutions that set us apart from the competition and the quality of service that our clients have come to expect." Cbeyond selected the Netcool/OMNIbus application, along with the Netcool/Internet Service Monitors(TM) suite (Netcool/ISMs(TM)), the Netcool/Reporter(TM) application and the Netcool/Impact application to help maintain the availability and reliability of its integrated offerings of voice, broadband Internet See broadband. and IP-based applications, including email, Web hosting Making a Web site available on the Internet. Many ISPs host a few personal Web pages for an individual at no additional cost above the monthly service fee, but the address is subordinate to the ISP; for example, www.friendlyisp.com/pat_smith. and video streaming See streaming video and video stream. . BusinessEdge Solutions implemented the Netcool suite and complementary applications, and integrated those complementary applications with Netcool - enabling the realtime, end-to-end monitoring and management of Cbeyond's broadband network infrastructure - including servers, switches and routers, load-balancing equipment, and firewalls as well as internal applications. BusinessEdge Solutions was also tasked with supporting the Cbeyond network operations center See NOC. Network Operations Center - (NOC) A location from which the operation of a network or internet is monitored. Additionally, this center usually serves as a clearinghouse for connectivity problems and efforts to resolve those problems. (NOC (Network Operations Center) A central or regional location for monitoring a large network. Also called a "network management center" (NMC), "service management center" (SMC) or "network control center" (NCC), a NOC may be used to manage a large enterprise network, ) organization in developing process flows for the management and administration of the Netcool suite. About the Micromuse Alliance Program(TM) Comprised of independent software, hardware vendors, platform and experienced systems integrators, the Micromuse Alliance Program provides Micromuse and its alliance partners with a formal program and the resources to cooperatively pursue business opportunities, accelerate time-to-market for customers, and to develop integrated, viable solutions for the companies to market and sell. About the Netcool(R) Suite Micromuse's Netcool(R) software suite collects management data from more than 300 management environments and network devices, including voice, data and Internet. Fault data is rapidly processed and filtered by the Netcool ObjectServer(TM), an in-memory database A database that keeps all active records in main memory rather than on disk. Accessing in-memory records is considerably faster than retrieving them from the disk. . The Netcool suite helps operators to build views of service availability in realtime, helping them manage networks more efficiently. Because it is scalable and deploys rapidly, the Netcool suite helps service providers expand their networks as their markets grow. About BusinessEdge Solutions BusinessEdge Solutions Inc. is a unique digital consultancy focused on solving the industry-specific strategy, process and systems challenges enterprises face in the Communications, Insurance and Financial Services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. industries. A leader in OSS integration and deployment for Communications operators, BusinessEdge Solutions also maintains velOSSity, a unique R&D initiative dedicated to refining OSS practices, developing repeatable solutions, and fostering collaboration throughout the OSS community. BusinessEdge Solutions is headquartered in East Brunswick, New Jersey with solution centers in New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of , Dallas, Denver and Washington DC. About Micromuse Micromuse Inc. (Nasdaq: MUSE) is the leading provider of realtime fault management and service assurance software. Micromuse's recent list of awards include the TeleStrategies OSS Excellence Award for Best New Product for the Netcool(R)/Visionary(TM) application, and Web Hosting Magazine Web Hosting Magazine was a web hosting industry print magazine that published from 2000 to 2002. It spawned a companion tradeshow, Web Hosting Expo. Its founders and editors were Dmitri Eroshenko and Isabel Wang, and it was published by Infotonics Media. Editor's Choice Award. In addition, Micromuse has been recognized in the Forbes 500, Bloomberg's Top 100 Stocks, the Barron's 500, Deloitte & Touche's Technology Fast 500, San Francisco Chronicle The San Francisco Chronicle was founded in 1865 as The Daily Dramatic Chronicle by teenage brothers Charles de Young and Michael H. de Young.[2] The paper grew along with San Francisco to become the largest circulation newspaper on the West Coast of the 500, Individual Investor's Index of America's Fastest Growing Companies and Network World's NW200. Micromuse customers include AT&T, BT, Cable & Wireless, Cellular One, Charles Schwab, Deutsche Telekom, Digex, EarthLink, ITC ITC (Brit) n abbr (= Independent Television Commission) → Fernseh-Aufsichtsgremium ITC n abbr (BRIT) (= Independent Television Commission) → DeltaCom, MCI (1) (Media Control Interface) A high-level programming interface from Microsoft and IBM for controlling multimedia devices. It provides commands and functions to open, play and close the device. (2) (Microwave Communications Inc. Worldcom, One2One, Verizon, XO Communications, and a number of financial investment concerns. Headquarters are located at 139 Townsend Street, San Francisco, Calif. 94107; (415) 538-9090. The Web site is at www.micromuse.com. Micromuse and Netcool are registered trademarks of Micromuse Ltd. All other trademarks and registered trademarks in this document are the properties of their respective owners. Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements as that term is defined in the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and of 1995. Any forward-looking statements contained herein are based on current expectations, but are subject to a number of risks and uncertainties. The factors that could cause actual future results to differ materially from the forward-looking statements include the following: fluctuations in customer demand, the Company's ability to manage its growth (including the ability to hire sufficient sales and technical personnel), the risks associated with the expansion of the Company's distribution channels, the risk of new product introductions and customer acceptance of new products; the rapid technological change which characterizes the Company's markets, the risks associated with competition, the risks associated with international sales as the Company expands its markets, and the ability of the Company to compete successfully in the future, as well as other risks identified in the Company's Securities and Exchange Commission Filings, including but not limited to those appearing under the caption "Risk Factors" in the Company's most recent Quarterly Reports on Form 10-Q Form 10-Q See 10-Q. and on Form 10-K Form 10-K A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information. Form 10-K See 10-K. on file with the Securities and Exchange Commission and available on the Company's Web site. |
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