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Business-Supply.com Gets Highest Rating From Customers On BizRate.com.


Business Editors, High Tech Writers

CARY, N.C.--(BUSINESS WIRE)--May 8, 2002

LoneSource, a leader in innovative online procurement The fancy word for "purchasing." The procurement department within an organization manages all the major purchases.  solutions, today announced that its Business-Supply.com office supplies Office supplies is the generic term that refers to all supplies regularly used in offices by businesses and other organizations, from private citizens to governments, who works with the collection, refinement, and output of information (colloquially referred to as "paper work").  division is getting consistently high marks from its thousands of customers, according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 ratings published weekly by BizRate.com, the leading comparison shopping site on the Web.

"BizRate.com provides consumers with convenient tools and information to choose the right vendor and get the best price on every purchase," said Bob Caputo, BizRate.com account director. "Over the past three years, Business-Supply.com has participated as a Customer Certified See certification.  Merchant with BizRate.com and has consistently demonstrated its commitment to providing exceptional customer service from pricing through fulfillment ful·fill also ful·fil  
tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils
1. To bring into actuality; effect: fulfilled their promises.

2.
."

"Our Business-Supply.com division offers small business and home office purchasers the same best-value options for a host of office supplies and furniture that LoneSource provides for our Fortune 500 clients," notes Rebo Sullivan, Business-Supply.com general manager. "We work especially hard to understand the unique needs of this small business customer base, and to provide exceptional service that keeps customers coming back. The high marks we maintain on the BizRate site bear witness to Business-Supply.com's success. Our first quarter score of 9.5 out of a possible 10 for on-time delivery is the highest rating for any full-line office supplies dealer rated through BizRate.com."

Business-Supply.com customers respond

Business-Supply.com customers are giving the company a lot of feedback about its service. Following are a few actual email messages received from customers through the BizRate.com site:

"Very easy to do business with, and I love the no shipping (charges) on orders over $25. I'll continue to do business with you." -- A.P., Fort Pierce Fort Pierce, city (1990 pop. 36,830), seat of St. Lucie co., SE Fla., on Indian River (a lagoon; part of the Intracoastal Waterway); settled in the 1860s around a fort; inc. 1901 as a city. , FL, April 1, 2002

"I love this vendor. The product arrived within 24 hours, (via UPS!!!) awesome! I have used them before, and they have ALWAYS been GREAT!" -- S.H., Louisville, CO, March 25, 2002

"Very clean and organized website. I found what I was looking for Looking for

In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with.
 quickly and checked-out just as fast! I will come back again." -- M.M., Woodland Hills, CA, March 18, 2002

"Business-Supply.com does a first-rate job, with Customer Service that is, as they say, over the top." -- J.G., Yonkers, NY, April 10, 2002

About BizRate.com

Founded in 1996 and based in Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850. , BizRate.com (www.bizrate.com) is the leading comparison shopping site on the Web. Connecting millions of buyers to thousands of sellers in a single, organized location, the site provides the best efficiencies for both buyers and sellers. Recently voted one of the "Top 100 Web Sites for 2001" by PC Magazine, BizRate.com's marketplace offers shoppers access to a powerful product search engine, standardized standardized

pertaining to data that have been submitted to standardization procedures.


standardized morbidity rate
see morbidity rate.

standardized mortality rate
see mortality rate.
 checkout, exclusive deals, "hot" product listings and gift guides to empower consumers to "shop smartly" across 20 popular store categories and more than 2,000 merchants. Through BizRate.com's unbiased consumer rating system, compiled exclusively from point-of-sale and fulfillment surveys of participating merchants, shoppers can compare merchants across 10 service dimensions. BizRate.com ratings appear on Consumer Reports Online and in Consumer Reports magazine.

About LoneSource and Business-Supply.com

LoneSource provides an outsourced (ASP) eProcurement solution that features a single online source for purchasing office Any installation or activity, or any division, office, branch, section, unit, or other organizational element of an installation or activity charged with the functions of procuring supplies or services.  consumables and other materials, and access to strategic budgeting, purchasing and supplies Purchasing and Supply can have several different definitions. According to the Institute for Supply Management (ISM) [1], purchasing is defined as a major function of an organization that is responsible for acquisition of required materials, services, and equipment.  management intelligence that aid in controlling costs, especially in distributed purchasing environments. LoneSource's proprietary procurement/information processing platform combined with its consortium purchasing capabilities dramatically reduces procurement and management costs through reduced pricing and real-time intelligence on customer spending, budgeting and peer-based spending comparison services.

LoneSource is comprised of three business units: LoneSource, providing customized eProcurement services for the banking industry with plans to expand into other vertical markets; Corporate Business-Supply, providing eProcurement for corporate customers; and Business-Supply.com, specializing in office supplies for small businesses/home offices. Based in Cary, N.C., LoneSource currently serves 55 banks in North Carolina North Carolina, state in the SE United States. It is bordered by the Atlantic Ocean (E), South Carolina and Georgia (S), Tennessee (W), and Virginia (N). Facts and Figures


Area, 52,586 sq mi (136,198 sq km). Pop.
, Tennessee, California and Missouri, and more than 2,500 small to mid-size corporations throughout the U.S.
COPYRIGHT 2002 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2002, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:May 8, 2002
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