Business intelligence. (Technology Tools).AccTrak21 has released Version released version - release 10 of its online, real-time accounting and business intelligence software for small to medium-sized businesses. Version 10 includes the latest addition to AccTrak21's suite of integrated modules, CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. . Version 10 is Microsoft Windows-based, has hyperlinked online help and includes integrated OLAP (OnLine Analytical Processing) Decision support software that allows the user to quickly analyze information that has been summarized into multidimensional views and hierarchies. OLAP tools are used to perform trend analysis on sales and financial information. (on-line analytical processing (database) On-Line Analytical Processing - (OLAP) A category of database software which provides an interface such that users can transform or limit raw data according to user-defined or pre-defined functions, and quickly and interactively examine the results in various dimensions ) business intelligence tools. Denver-based AccTrak21's CRM module is designed to provide users with the tools to collate col·late tr.v. col·lat·ed, col·lat·ing, col·lates 1. To examine and compare carefully in order to note points of disagreement. 2. To assemble in proper numerical or logical sequence. 3. , share and analyze vital customer information. Version 10 integrates AccTrak21's accounting and business intelligence software with the most commonly used front-office tools--Microsoft's Word, Excel and Outlook. This allows businesses to automatically save any written contacts with or information relating to relating to relate prep → concernant relating to relate prep → bezüglich +gen, mit Bezug auf +acc a customer or prospect. At the same time, users can instantly see the history and current status of financial and any non-financial customer transactions. AccTrak2l CRM first captures information relating to the user's customers and prospects. Such information can relate to events, financial and non-financial transactions and forms of contact and properties or distinguishing characteristics (nature of customer's business, industry segment, size, etc.). In addition to financials, AccTrak2l's suite of integrated features includes CRM, online banking, e-commerce, mobile commerce, manufacturing, distribution and pre-configured business intelligence tools (including OLAP). More than 3,000 companies in 17 countries use AccTrak21's sofware. Web: www.AccTrak21.com |
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