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Business Purchasing Survey Shows 93% of Small Businesses Value Internet for Research Over Online Purchasing.


WATERTOWN, Mass. -- Despite Attention to Dollars Transacted Online, "Clicks-to-Bricks" E-Commerce Proves to be the Dominant Method of Purchasing Among Small Businesses

BuyerZone.com, the leading online marketplace for business purchasing, announced today the results of its 2005 Business Purchasing Survey, a survey of small U.S.-based companies to identify key trends in the use of the Internet for business purchasing.

Results from the survey indicate that 93% of businesses find the Internet more valuable for researching products and services, finding vendors, or comparing prices than for actually making purchases online. Only 7% of businesses feel that the ability to buy online is the most important purchasing-related use of the Internet for high-end products and services such as computer equipment and software, telecom equipment and services, and office equipment.

Saving time and money on business purchases is a major benefit of the Internet according to according to
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1. As stated or indicated by; on the authority of: according to historians.

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 survey participants. 81% receive more competitive price quotes and 75% save time making buying decisions by using the Internet as part of their purchasing process Purchasing Purchasing is the formal process of buying goods and services.

The Purchasing Process can vary from one organization to another but there are some key elements that are common throughout

The process usually starts with a 'Demand' or requirements
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Most current definitions of e-commerce pertain to pertain to
verb relate to, concern, refer to, regard, be part of, belong to, apply to, bear on, befit, be relevant to, be appropriate to, appertain to
 online transactions of goods and services In economics, economic output is divided into physical goods and intangible services. Consumption of goods and services is assumed to produce utility (unless the "good" is a "bad"). It is often used when referring to a Goods and Services Tax. , but direct feedback from business buyers who participated in BuyerZone's survey clearly shows that business-to-business e-commerce includes much more than just the exchange of dollars.

"This study shows that while actual online purchases may be alive and well for consumers, most businesses take a 'clicks-to-bricks' approach to e-commerce," said Sam Zales, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of BuyerZone.com. "This is not surprising given the fact that most business purchases simply cannot be added to a shopping cart. E-commerce models that reflect this reality are well-positioned to address the commercial market."

Highlights of BuyerZone's 2005 Business Purchasing Survey include:

--Nearly all companies use the Internet for purchasing-related activity

--98% of companies plan to use the Internet for purchasing-related activity in 2005

--29% plan to use the Internet for more than half of their purchases

--77% plan to increase their use of the Internet to support purchase decisions in 2005 vs. 2004

--Overall, research is the primary use of the Internet for purchasing among businesses

--93% indicate that researching products and services, identifying vendors, or comparing prices are the most important uses of the Internet

--Only 7% indicate that buying online is the most important use of the Internet

--88% agree or strongly agree that they are more informed before speaking to vendors because of the Internet

--97% of surveyed companies use the Internet to research or identify vendors

--Three most popular purchase categories: Computer Equipment & Software (83%), Office Equipment (76%), and Telecom Equipment & Services (60%)

--Most companies (89%) do buy online but purchases are concentrated to a few types:

--Three most popular purchase categories: Business Travel (64%), Office Supplies Office supplies is the generic term that refers to all supplies regularly used in offices by businesses and other organizations, from private citizens to governments, who works with the collection, refinement, and output of information (colloquially referred to as "paper work").  (56%), and Computer Equipment & Software (55%)

--Three least popular purchase categories: Facilities Management The management of a user's computer installation by an outside organization. All operations including systems, programming and the datacenter can be performed by the facilities management organization on the user's premises.  (8%), HR/Benefits (9%), and Financing Activities (15%)

For complete results of BuyerZone's 2005 Business Purchasing Survey, including respondent demographics The attributes of people in a particular geographic area. Used for marketing purposes, population, ethnic origins, religion, spoken language, income and age range are examples of demographic data. , visit: www.buyerzone.com/2005survey.

About BuyerZone.com

Since 1992, BuyerZone.com has helped millions of businesses save time and money on their most essential business purchases. With more than $2 billion in business purchasing transactions facilitated through BuyerZone.com since 2003, BuyerZone's service attracts active buyers seeking purchasing guidance across more than 100 business product and service categories. BuyerZone's free Request for Quotes service uses a dynamic matching process to connect each buyer with the most appropriate providers within a comprehensive network of over 2,500 top local and national suppliers.

BuyerZone has been named to Deloitte's "Technology Fast 50" program for New England New England, name applied to the region comprising six states of the NE United States—Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, and Connecticut. The region is thought to have been so named by Capt.  for three consecutive years. BuyerZone is a profitable, privately held, venture-backed company whose investors include Bessemer Venture Partners Bessemer Venture Partners is a private venture capital firm with offices in Silicon Valley, New York, Massachusetts, China, and India. It has backed such companies as Ciena, Flarion, Parametric Technologies, Skype, Staples, VeriSign and Veritas. , Commonwealth Capital Ventures, Flagship Ventures, BancBoston Ventures, and Women's Capital Growth Fund. Supplier Partners include First Data Corporation, Intuit in·tu·it  
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For more information, please visit BuyerZone.com's web site at http://www.buyerzone.com.
COPYRIGHT 2005 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:May 17, 2005
Words:647
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