Business Process Outsourcing: PricewaterhouseCoopers and Michael F. Corbett & Associates Name Winners of 1999 Outsourcing World Achievement Awards.

LAS VEGAS--(BUSINESS WIRE)--Feb. 24, 1999--

James Brian Quinn, Professor Emeritus, The Amos Tuck School

of Business Administration, and Richard Roscitt, President

and CEO, AT&T Solutions, Honored for Industry Leadership

James Brian Quinn, Ph.D., professor emeritus at The Amos Tuck School of Business Administration, and Richard R. Roscitt, president and CEO of AT&T Solutions, were presented today with the first annual Outsourcing World Achievement Awards at The 1999 Outsourcing World Summit in Las Vegas.

PricewaterhouseCoopers, the world's largest professional services organization and a leading worldwide provider of Business Process Outsourcing (BPO) services, and Michael F. Corbett & Associates, Ltd., a leading global authority on outsourcing and producer of The Outsourcing World Summit, co-sponsored the awards program to honor both business and academic leaders.

Dr. Quinn and Mr. Roscitt were selected as award recipients from a distinguished group of finalists recognized for advancing outsourcing as a critical management tool.

BPO is defined as the long-term contracting of a company's non-core business processes to an outside service provider to help increase shareholder value. According to G2R Research in Mountain View, CA, the global BPO market in 1998 was valued at $66 billion. Over the next five years, this market is expected to more than double in size to $168 billion.

Raymond E. Bayley, co-leader of the BPO group in North America at PricewaterhouseCoopers, praised the award recipients, saying, "James Brian Quinn and Rick Roscitt are more than champions of outsourcing - they are visionaries whose groundbreaking work continues to set new standards for the industry. Throughout their career, they have been instrumental in shaping the theory and practice of outsourcing and, in doing so, helped revolutionize the way businesses organize themselves for success. It is fitting and proper that the industry's first awards for career achievement are presented to these two leaders."

Michael F. Corbett, president and founder of Michael F. Corbett & Associates, Ltd., said, "We salute James Brian Quinn and Rick Roscitt for their extraordinary contributions and thought leadership in developing and implementing outsourcing strategy. Their collective achievements have helped integrate outsourcing into the management of business today, and their work serves as a model which other industries can emulate."

Michael F. Corbett & Associates, Ltd. (www.CorbettAssociates.com) specializes in research, training, and executive information programs dedicated to making outsourcing a powerful management discipline. Michael F. Corbett & Associates produces annually The Outsourcing World Summit, the world's largest, most important event dedicated to the topic. Mr. Corbett also founded and chairs The Outsourcing Research Council, a leading executive network for innovative thinking and knowledge sharing on outsourcing. Other executive programs provided by the firm include The Disciplines of Outsourcing, Managing the Outsourcing Contract, and Outsourcing Performance Management: Using Balanced Scorecards.

PricewaterhouseCoopers Business Process Outsourcing (BPO) group is widely recognized as a global leader in helping clients manage business processes to better support their strategic business plans and build shareholder value.

The BPO group at PricewaterhouseCoopers has built a distinguished track record in process expertise, approach to people and service delivery. In recognition of the group's leadership role in the marketplace, InfoServer, The Journal for Strategic Outsourcing Information, awarded PricewaterhouseCoopers two prestigious honors -- Most Visionary Relationship Award in 1998 followed by Best BPO Relationship Award in 1999.

Currently, PricewaterhouseCoopers manages outsourcing programs for more than 500 multinational clients around the world -- leveraging the process expertise of more than 10,000 professionals in finance/accounting, internal audit, tax compliance, applications process, procurement, human resources and real estate outsourcing.

PricewaterhouseCoopers (www.pwcglobal.com) is the world's largest professional services organization. Drawing on the talents of more than 146,000 people in 148 countries, the organization provides a full range of business advisory services to leading global, national and local companies and to public institutions.

PricewaterhouseCoopers refers to the US firm of PricewaterhouseCoopers LLP and other members of the worldwide PricewaterhouseCoopers organization.

Note to Editors: The name PricewaterhouseCoopers is one word, with upper case P, upper case C, and all other letters in lower case.

PricewaterhouseCoopers sponsored the landmark Global Top Decision-Makers Study on Business Process Outsourcing, conducted by Yankelovich Partners Inc. The study, available exclusively through PricewaterhouseCoopers, is based on interviews with 304 top decision-makers at major multinational companies worldwide. For a copy of the study or for more information, contact Joseph Vales at 212-597-3539 or e-mail to: [e-mail].