Business Objects and Infercor Partner for Web-Based Business Intelligence and Customer Relationship Management.SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif.--(BUSINESS WIRE)--Nov. 17, 1999-- Business Objects (Nasdaq:BOBJ BOBJ Business Objects SA ), the world's leading provider of e-business (Electronic-BUSINESS) Doing business online. The term is often used synonymously with e-commerce, but e-business is more of an umbrella term for having a presence on the Web. intelligence (e-BI) solutions, today announced a worldwide bundle agreement with Infercor AS, a Norway-based supplier of web-based customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) solutions. Infercor's CRM product, infer(R), is a CRM solution for call center management, customer services, multi-channel marketing, and dialog marketing. Every copy of infer will bundle WebIntelligence(TM), the Business Objects tool for web-based business intelligence. Both WebIntelligence and infer are thin-client tools that work for intranet and extranet deployments. "By bundling WebIntelligence with infer, we provide our customers a robust and flexible customer interaction system with the industry's best web-based business intelligence tool," said Clyde Lennon, Infercor CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "Our customers can benefit from an industry-leading solution that is integrated with the complete Business Objects product line. This enables customized query, reporting, and analysis on all the customer relationship management processes supported by infer." "As companies expand usage of customer relationship management systems, many of them want to add e-business intelligence to extend the value of the system to end users," said Edwin Willems, European European emanating from or pertaining to Europe. European bat lyssavirus see lyssavirus. European beech tree fagussylvaticus. European blastomycosis see cryptococcosis. marketing director at Business Objects. "This bundling agreement with infer and WebIntelligence means that end users will be able to access, analyze, and share information for better customer service and marketing." About Infercor AS Infercor AS (www.infercor.com) is a leading supplier of web-based CRM solutions, focusing especially on call center needs, customer services and dialog marketing. Infercor AS is headquartered in Oslo. It is owned by the Norwegian Norwegian associated in some way with Norway. Norwegian buhund, Norwegian sheepdog a medium-sized (26-40 lb), spitz-type dog with a short, dense coat in wheaten, black, red or sable, sometimes with black markings on the face, ears Investment Company, Norsk Vekst ASA Asa (ā`sə), in the Bible, king of Judah, son and successor of Abijah. He was a good king, zealous in his extirpation of idols. When Baasha of Israel took Ramah (a few miles N of Jerusalem), Asa bought the help of Benhadad of Damascus and , together with the employees of Infercor. The company is targeting to become the leading supplier of web-based CRM solutions worldwide. Infercor AS is already supplying their solutions in Norway, Sweden, Denmark, England, and the US. Distributors and partners supply the company's solutions outside Scandinavia. About Business Objects Business Objects is the world's leading provider of e-business intelligence (e-BI) solutions. Using e-business intelligence, organizations can access, analyze, and share information in intranet, extranet, and e-business environments. In intranets, the company's products provide employees with information to make better business decisions, and are used in environments ranging from workgroups of 20 users to enterprise deployments exceeding 20,000. In the extranet environment, the company is pioneering the use of e-BI in applications that allow organizations to build stronger relationships by linking customers, partners, and suppliers via the internet. In addition, the company's products can improve the performance of an e-business by providing reporting and analysis against the ever-expanding amount of transaction and profile data that is collected each day throughout the World Wide Web. Founded in 1990, Business Objects pioneered the modern business intelligence industry by inventing and patenting a "semantic layer Semantic Layer The semantic layer is a business representation of corporate data that helps end users access data autonomously using common business terms. Developed and patented by Business Objects, it maps complex data into familiar business terms such as product, " that insulates users from the technical complexity of database systems. Today, the company has sold more than 1,442,000 licenses to 9,100 organizations in more than 80 countries. The company's stock is publicly traded under the ticker symbols Ticker Symbol An arrangement of characters (usually letters) representing a particular security listed on an exchange or otherwise traded publicly. When a company issues securities to the public marketplace, it selects an available ticker symbol for its securities which investors NASDAQ: BOBJ and Paris Bourse Paris Bourse National stock market of France. : BOB. Business Objects can be reached at 408/953-6000 and www.businessobjects.com. Note to Editors: WebIntelligence is a trademark of Business Objects SA. Other company and product names may be trademarks of the respective companies with which they are associated. A full-text copy of this announcement may be obtained by calling the company's fax retrieval line at 800-414-2114 and selecting option "two." The announcement may also be downloaded from the web; access http://www.businesswire.com/cnn and search on "Business Objects." Business Objects product inquiries should contact 800/527-0580. |
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