Business Objects Global Customer Support Organization Receives Prestigious Industry Award.SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif.--(BUSINESS WIRE)--Dec. 13, 1999-- Business Objects (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :BOBJ BOBJ Business Objects SA ), the world's leading provider of e-business intelligence (e-BI) solutions, today announced that it has won a 1999 Software Technical Assistancert. The STAR Awards have become a coveted cov·et v. cov·et·ed, cov·et·ing, cov·ets v.tr. 1. To feel blameworthy desire for (that which is another's). See Synonyms at envy. 2. To wish for longingly. See Synonyms at desire. prize for winners since the program was established by SSPA SSPA Solid State Power Amplifier SSPA Service and Support Professionals Association SSPA Software Support Professionals Association SSPA Short Statured People of Australia Inc. SSPA Submicron Signal Processor Architecture (Software Support Professionals Association) in 1990. This year, the SSPA judges reviewed a record 38 applications in eight categories. Business Objects is being recognized for its accomplishments in globalizing its support organization, delivering a new, internet-based self-service customer support application, and improving overall customer satisfaction. "We are very honored hon·or n. 1. High respect, as that shown for special merit; esteem: the honor shown to a Nobel laureate. 2. a. Good name; reputation. b. that our global customer support organization has won this prestigious industry award," said Terrie Ramsey, vice president of global customer support at Business Objects. "We set out to globalize glob·al·ize tr.v. glob·al·ized, glob·al·iz·ing, glob·al·iz·es To make global or worldwide in scope or application. glob our support organization and develop systems and programs that leverage the internet. We have reached those objectives. Moving forward, we will keep working closely with our customers around the world to deliver exceptional service, and continue to bring innovation to our own organization." "Business Objects has worked very hard to develop and deliver a new, online customer support application which is delivering tremendous value to its global customers worldwide. The company's customer base has rapidly expanded, and they set out to increase service levels and customer satisfaction globally over the past year. Business Objects accomplished its goal in a dramatic fashion," said Bill Rose, founder and executive director of SSPA. "We are very happy to award them a 1999 STAR Award." About SSPA The Software Support Professionals Association (SSPA) was founded in 1989 to provide a forum where service and support professionals could exchange ideas, discuss trends, and network with peers. With more than 500 member-companies worldwide, SSPA is a vehicle for profestions can access, analyze, and share informationtomers, partners, and suppliers via the internetis collected each day throughout the world wideess Objects can be reached at 408-953-6000 and respective companies with which they are associaded from the web; access "http://www.businesswire.com/cnn" and search on "Business Objects." Business Objects product inquiries should contact 800-527-0580. |
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