Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy.

Ann Marie Sabath

To survive in today's competitive business world, managers, customer service reps, executives, and entrepreneurs need to be prepared professionally. Written in an easy-to-use question-and-answer format, Business Etiquette's topics include greetings and introductions, appropriate business attire, written communication and e-mail, phone and voice mail, meetings, and international etiquette.

ISBN: 1-56414-322-8 (Career Press)
Soft cover, English, 192 pages, 1997
Catalog No. B 4631
$15 ARMA member or non-member

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