Business Change Agents Exchange Best-Practice Strategies for Next Millennium, Best-Practices Meeting is Where Transformation Leaders Explore Methods for e-Business Success.ATLANTA--(BUSINESS WIRE)--Oct. 27, 1999-- Many of the nation's renowned change agents, including those leading business transformation efforts at Fortune 1000 companies and across the globe, are meeting in Atlanta for two days of networking and discussion of best-practices solutions to the next millennium's e-Business challenges. Hackett Benchmarking|solutions(SM) is sponsoring its 10th Best Practices Meeting on October 26-27, offering case studies, interactive workshops and discussions around topics like the need to increase the speed of decision-making in the e-Business economy, improving customer and supply-chain relationships for greater effectiveness and efficiency, as well as performance comparison through benchmarking. AnswerThink Consulting Group CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Ted Fernandez started the conference yesterday by introducing findings from Hackett's recent e-Business best-practices survey and challenging the participants to ask, "what does `e' mean to me?" He reminded the audience of the need for continuous transformation since e-Business is fast making "existing business models obsolete. We no longer need bricks and mortar A store (shop, supermarket, department store, etc.) in the real world. Contrast with clicks and mortar. to affect change; it's now clicks and mortar Also called "bricks and clicks," it refers to businesses that offer online services via the Web as well as the traditional retail outlets (offline) staffed by people. Coined in 1999 by David Pottruck, co-CEO of the Charles Schwab brokerage firm, it refers to running the two divisions in a ." Robert Knowling, Jr., CEO of Covad Communications, keynote speaker and a legendary change agent, told participants that "the world is full of untapped potential. The right environment releases the power of the mind. I challenge you to affect the changes needed to unleash this power. Change can begin at any level, so begin by transforming your sphere of influence. There's an infinite capacity to change everything." Part of AnswerThink Consulting Group (Nasdaq:ANSR ANSR Autonomous Naval Support Round ANSR Adaptive Network Solutions Research, Inc. ANSR Advanced Neutron Source Reactor ANSR Active No Swashplate Rotor (Army) , www.answerthink.com), an integrated business-consulting firm that provides technology-enabled solutions, Hackett Benchmarking|solutions(SM) evaluates best practices in finance, human resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees. , information technology, planning and performance measurement, procurement, shared services shared services, n.pl the administrative, clinical, or other service functions that are common to two or more hospitals or their health care facilities and used jointly or cooperatively by them. , customer contact centers and e-Business. More than 1,400 global organizations have participated in the firm's ongoing studies, including 80 percent of the Dow Jones Dow Jones the best known of several U.S. indexes of movements in price on Wall Street. [Am. Hist.: Payton, 202] See : Finance Industrials, two-thirds of the Fortune 100 and one-third of the Fortune 500. Stan Davis, futurist and best-selling best·sell·er also best seller n. A product, such as a book, that is among those sold in the largest numbers. best author of books that explore the speed of change in a connected economy, delivered the dinner address and encouraged business leaders to prepare for new roles, boundaries and mindsets going forward. "We're at a crux Crux (kr  ks) [Lat.,=cross], small but brilliant southern constellation whose four most prominent members form a Latin cross, the famous Southern Cross. moment and all the rules are changing," said Davis. "Power is migrating into the domain of the customer. As the economy's foundation shifts, all the rules get rewritten, regardless of which industry you're in." AnswerThink helps organizations across the globe focus on and compete in the emerging Internet-driven e-Business marketplace. The firm offers a wide range of integrated solutions that include e-Business consulting, interactive marketing, branding, best practice benchmarking, business process transformation, software package implementation, Internet commerce and decision support technology. These solutions span multi-entity functional areas and include supply chain, sales and marketing, customer support, finance, human resources and information technology. |
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