BusLogic, Exabyte, Informix, VMark and Xylogics join TSANet.OVERLAND PARK, Kan.--(BUSINESS WIRE)--Jan. 9, 1995--During the past month, five companies have joined TSANet. BusLogic, Exabyte, Informix, VMark Software and Xylogics have become members of TSANet, the Technical Support Alliance Network. "Each TSANet member increases value to other members, as well as end users," said Dennis Smeltzer, executive director. "These five new members expand the reach of member companies, so that more multi-vendor issues will be solved and less finger-pointing will take place." With the addition of these companies, TSANet has 38 active software and hardware computer vendors. "We joined TSANet to improve support to all of our customers," said Gerry Schadegg, manager of Exabyte's headquarters' technical support department. "Many of our support calls are from customers trying to install and integrate our products with other products from members of TSANet. The avenue of communications set up by TSANet will allow every member to better support its customers." An expansion of the open technical support alliance concept, TSANet provides a common support infrastructure for vendors and their mutual customers. All manufacturers of computer hardware, software and network connectivity products are eligible for participation in the TSANet, making it the broadest vendor association for technical support in the industry. Through TSANet, vendors are provided means of cooperative technical support without joining multiple specialized technical support alliances that focus on vendors' products. TSANet also will provide a foundation for the more specialized technical support alliances that already exist. TSANet members include: 3Com, Acer, American Power Conversion American Power Conversion, (formerly NASDAQ: APCC) based in West Kingston, Rhode Island, is a maker of AC and DC-based back-up power products and services. APC is best known for their manufacture of uninterruptible power supplies, mostly used as a backup power system for , Apple Computer, AST Research, Banyan, Bay Networks, Borland, BusLogic, Cheyenne Software, Compaq, DCA (1) (Document Content Architecture) IBM file formats for text documents. DCA/RFT (Revisable-Form Text) is the primary format and can be edited. DCA/FFT (Final-Form Text) has been formatted for a particular output device and cannot be changed. , Dell, Epson America, Exabyte, FileNet, Future Domain, Hewlett-Packard, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , Informix, Lotus, Madge Networks, NEC (NEC Corporation, Tokyo, www.nec.com, www.necus.com) An electronics conglomerate known in the U.S. for its monitors. In Japan, it had the lion's share of the PC market until the late 1990s (see PC 98). NEC was founded in Tokyo in 1899 as Nippon Electric Company, Ltd. , NetFRAME, Novell, Oracle, Powersoft, QMS (1) (Minolta-QMS, Inc., Mobile, AL) A manufacturer of laser printers founded in 1977 by Jim Busby. Initially involved with controllers for printing bar codes and labels, it entered the laser printer business in the mid-1980s and set numerous records. , Santa Cruz Operation See SCO. Santa Cruz Operation - (SCO) A supplier of Unix systems for Intel microprocessors. They supply Xenix and Open Desktop. Founded in 1979, SCO became a public company in May, 1993 and trades on the Nasdaq National Market System under the symbol SCOC. (SCO (The SCO Group, Lindon, UT, www.sco.com) A leading vendor of Unix operating systems for the x86 platform. SCO had also offered Linux, but abandoned the line in the spring of 2003. The SCO Group is the combination of two companies: Utah-based Caldera, Inc. ), Shiva, Standard Microsystems (SMC), Storage Dimensions, Thomas-Conrad, Tricord, VMark Software, Wall Data, WordPerfect and Xylogics. CONTACT: TSANet, Overland Park, Kan. Dennis Smeltzer, 913/345-9311; fax: 913/345-9317 |
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