Bull Customer Services Field Operations earns ISO 9002 registration.CHICAGO--(BUSINESS WIRE)--Nov. 1, 1994--Bull Customer Services Operation, the service delivery arm of Bull HN Information Systems Inc., today announced its recent registration in the International Organization for Standardization International Organization for Standardization (ISO) Organization for determining standards in most technical and nontechnical fields. Founded in Geneva in 1947, its membership includes more than 100 countries. specification ISO (1) See ISO speed. (2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI. 9002 - Quality Systems - Model for Quality Assurance in Production and Installation. This ISO specification includes guidelines guidelines, n.pl a set of standards, criteria, or specifications to be used or followed in the performance of certain tasks. for the design, production, installation, and servicing of products. The Billerica, Mass.-based multi-vendor service provider began pursuing the ISO 9002 registration in May of 1992. Throughout the 18-month process, the organization's service delivery tools, techniques and processes were scrutinized and improved using the evaluations of several surveillance audits by Underwriters Laboratories Underwriters Laboratories Inc. is a U.S. not-for-profit, privately owned and operated product safety testing and certification organization. Based in Northbrook, Illinois, UL develops standards and test procedures for products, materials, components, assemblies, tools and , the quality registrar. "ISO registration means that all of our customers and business partners, especially those with a nationwide presence, can be assured of consistently high-quality service whether they are located in Chicago; Opelika, Ala; or anywhere else in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. ," said Bob Parker, director of field operations support for Bull's Customer Services Operation. "We look forward to continuing our efforts to provide the highest quality services possible," he added. "Underwriters Laboratories will conduct two surveillance audits each year ensuring that all sites will be audited at least once over a two-year period." Bull's Customer Services Operation (CSO (Chief Security Officer) The person in charge of all staff members who are responsible for promulgating, enforcing and administering security policies for all systems within an enterprise or division. ) offers comprehensive integrated service solutions for open systems and proprietary environments. The organization has a strong focus on working with manufacturers and resellers in supporting their products. In conjunction with other Bull organizations and business partners, CSO markets, sells and delivers a broad range of service solutions to meet customers' needs. It is a division of Bull HN Information Systems Inc., part of Groupe Bull Groupe Bull (also known as Bull Computer or simply Bull) is a French computer company based in Les Clayes-sous-Bois, outside Paris. The company has also been known at various times as Bull General Electric, Honeywell Bull, CII Honeywell Bull . With a presence in more than 100 countries and combined revenues of approximately $5.0 billion, Groupe Bull is one of the largest computer companies in the world. CONTACT: Bull HN Information Systems Inc. Bruce MacDonald, 508/294-6602 |
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