Building on Expertise in Speech Technology and Unified Messaging, Unisys Launches Highly Scalable and Global Voice Portal Solutions.Business Editors/Hi-Tech Writers SUPERCOMM 2002 Booth #11351 ATLANTA--(BUSINESS WIRE)--June 3, 2002 Technology Lets Telecommunications Companies Grow Revenue Today Without Waiting for New Handsets and Networks Unisys Corporation (company) Unisys Corporation - The company formed in 1984-5 when Burroughs Corporation merged with Sperry Corporation. This was when the phrase "dinosaurs mating" was coined. (NYSE NYSE See: New York Stock Exchange :UIS (graphics, programming) UIS - A VMS graphics programming interface package for VAXstations. ) unveiled Unisys Voice Portal An interactive voice response (IVR) front end to a data retrieval system. This does not differ in core technology from traditional IVR; rather, the difference is in the application presented. Where old-style IVR was mostly a routing application (press 1 for sales, 2 for service, etc. Solutions today at SUPERCOMM 2002. The solutions answer a growing demand for technology that leverages both current and future mobile networks, as well as the most intuitive interface in the world - the human voice. Unisys Voice Portal Solutions will provide many benefits to end users. These include the ability to more easily navigate voicemail through the use of their voice and simpler access to Web content where PC portal information is not available. The solutions will also help to maximize a carrier's average revenue per user (ARPU (Average Revenue Per User) A calculation often used to determine the overall value of an application. It is also used to rate particular customers, especially in the wireless space, by comparing someone's account to the overall average. ) through subscriptions, transactions and increased voice usage. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. market predictions made by The Kelsey Group, up to 128 million people worldwide will use voice portal services by 2005. In addition, Cahners In-Stat Group has projected that the voice services and voice portal industry may reach $6 billion by 2006. Unisys Voice Portal Solutions - which include Voice Controlled Messaging, Voice Web, and Voice Activated Dialing (VAD (Value Added Dealer) Same as VAR. ) - provide a cost-effective implementation and will continue to work as 3G networks and handsets are deployed in the future. Unisys Voice Portal Solutions provide a central point of access to a set of content and services which are accessible through voice commands and delivered via audio recordings, text-to-speech, alarms or music. Voice Activated Dialing is the voice navigation Using voice recognition to select options from a menu. of a user directory. This makes it possible to dial common numbers without a keypad and increases usage due to the ability to use the phone in more daily situations. Voice Controlled Messaging allows users to navigate through messages using the voice versus the keypad. Voice Web provides access to Web data without a computer using VoiceXML, a standards-based voice browser infrastructure. Unisys Voice Portal Solutions' hands-free, flattened navigation will shorten the connect time and work on any handset -- alleviating the dependency on handset sales to fuel demand. The device-independence of the solutions makes it a lower risk alternative for growing ARPU. It also lets carriers apply this technology for many types of data, such as news, stocks and weather information. Additionally, the solutions can voice-enable legacy data applications and provide people with rapid access to sales figures and logistics. Telenor, a leading distributor of voice, information, knowledge and entertainment through communications services in Norway, has implemented Unisys speech technology for their voice-activated automatic attendant solution. The automated solution, which replaces call transfer via a manual switchboard, typically cuts clients' operating costs in half, according to Trond Haaberget, director, Business Development for VIPcom, a division of Telenor Business Solutions. "Being first in the market with a commercially-stable service has helped garner a lot of PR value in the Norwegian and Scandinavian markets," said Haaberget. "We have found Unisys to be a very solid and reliable partner for us in this project." As it was announced at the recent 3GSM World Congress 2002 in Cannes, France, Unisys signed a Memorandum of Understanding A Memorandum of Understanding (MoU) is a legal document describing a bilateral or multilateral agreement between parties. It expresses a convergence of will between the parties, indicating an intended common line of action and may not imply a legal commitment. (MOU (Minutes Of Usage) A metric used to compute billing and/or statistics for telephone calls or other network use. ) with Orange S.A. for the collaborative design of new services including voice portal solutions. "The current demand trend from communication companies is driven by the fact that this is a new technology helping to bridge the gap between today's network and the future data-based, high-speed networks," said Larry Srader, vice president of Strategy and Marketing at Unisys. "Voice portal technology continues to build momentum as the key choice for data in a narrowband environment and as a staple of the broadband networks to come. Unisys strong position in the messaging space with extensive expertise in speech technology provides an advantage to our voice portal solutions." Unisys has more than 100 communications service provider A Communications Service Provider or CSP is a company that transports information electronically. The term encompasses public and private companies in the wireline, wireless, Internet, cable, satellite, and managed services businesses. customers (including 9 of the 10 world's largest) in 40 countries, has deployed more than 100 million voice/fax messaging mailboxes worldwide and supports billions of messaging transactions per year. The company's speech recognition solutions group has been awarded 4 patents and currently has 6 patents pending. In addition, Unisys boasts speech technology thought leaders such as Dr. Bill Scholz, recognized as one of the top ten experts in speech technology, and Dr. Debbie Dahl, who is serving as chair of the newly formed Multimodal Interaction Working Group within the World Wide Web Consortium (W3C (World Wide Web Consortium, www.w3.org) An international industry consortium founded in 1994 by Tim Berners-Lee to develop standards for the Web. It is hosted in the U.S. by the Computer Science and Artificial Intelligence Laboratory (CSAIL) at MIT (www.csail.mit.edu/index.php). ). In addition to the W3C, Unisys is an active member in the Speech Application Language Tags For other meanings of the word salt or acronym "SALT", see salt (disambiguation). Speech Application Language Tags (SALT) is an XML based markup language that is used in HTML and XHTML pages to add voice recognition capabilities to web based applications. (SALT) Forum, a leading industry organization dedicated to accelerating the use of speech in multimodal Two or more modes of operation. The term is used to refer to a myriad of functions and conditions in which two or more different methods, processes or forms of delivery are used. On the Web, it refers to asking for something one way and receiving the answer another; for example requesting and telephony systems. About Unisys Unisys is a worldwide information technology services and solutions company whose 37,000 people help clients in more than 100 countries utilize technology to seize opportunities, overcome challenges and succeed in the global economy. The company offers a rich portfolio of business solutions led by its expertise in consulting and systems integration, outsourcing, network services and security, coupled with leading enterprise-class server and related technologies. Primary vertical markets for Unisys worldwide are the financial services, transportation, communications, media, commercial and public sectors, including U.S. federal government customers. Unisys is headquartered in Blue Bell, Pennsylvania Blue Bell is a census-designated place (CDP) in Whitpain Township in Montgomery County, Pennsylvania, in the United States. As of the 2000 census, its population was 6,395. , in the Greater Philadelphia area. For more information on the company, access the Unisys home page on the World Wide Web at www.unisys.com. Investor information can be found at www.unisys.com/investor. RELEASE NO.: 0602/8148 http://www.unisys.com/news/releases/2002/jun/06038148.asp Unisys is a registered trademark of Unisys Corporation. All other brands and products referenced herein are acknowledged to be trademarks or registered trademarks of their respective holders. |
|

Printer friendly
Cite/link
Email
Feedback
Reader Opinion