Building Materials Distributor Enhances Customer Service by Integrating Business Processes with Infor.

Hayward Taps Infor ERP Solution to Enhance Operational Visibility and Streamline Business-Critical Functions

ATLANTA -- Infor today announced that Hayward, a California-based building materials and services provider, has completed the implementation of Infor ERP SX.enterprise, allowing the company to fully integrate business processes throughout its statewide operations. Hayward chose SX.enterprise to seamlessly manage business processes, improve communication among its sites, and gain greater visibility across its branches.

"Prior to implementing SX.enterprise we were running multiple databases, limiting our ability to share inventory and other critical business information," said Sylvana Stratton, CFO, Hayward. "With Infor we have a platform for reengineering our business processes, enabling us to gain greater efficiencies and productivity across our organization."

SX.enterprise includes an implementation model for distributors, allowing customers like Hayward to manage different phases of the installation. For example, Hayward was able to lead much of the additional branch rollout without onsite support from Infor. This business-specific feature reduced the cost of implementation, enabling the distributor to immediately benefit from a lower total cost of ownership.

"Infor understands that business doesn't stop just because a customer needs to install a new software system," said Thad Zylka, Infor vice president of Distribution Industries Solutions. "SX.enterprise efficiently manages customer and product information in all Hayward's locations through a cost-effective installation process that limits disruption to their normal operations."

SX.enterprise includes inherent functionality which allows distributors to better manage inventory and order processing. Since implementing the solution, Hayward is able to better manage customer expectations regarding availability of stock and delivery time.

Infor ERP SX.enterprise, a feature-rich solution with a Windows([R]) XP-style user interface, provides companies with over 40 configurable modules from which to choose including an advanced order processing solution with contact and activity management, an integrated eCommerce storefront and catalog solution, and an extensive data warehouse reporting tool to monitor success. Some of the best known distributors in the world use SX.enterprise to manage complex products, improve inventory accuracy, control forecasting demand and simplify fleet scheduling.

About Hayward

Hayward and its associated companies have been in the business of providing a full line of quality building materials for more than 87 years. Hayward was established in 1919 when Homer T. Hayward purchased the Salinas Porter Lumber Company in Salinas, California. The company has since grown to include seven locations operating in Monterey, San Luis Obispo, and Santa Barbara counties, as well as six Hayward Design Centers, and a roof Truss Manufacturing facility in Santa Maria.

About Infor

Infor delivers business-specific software to enterprising organizations. With experience built in, Infor's solutions enable businesses of all sizes to be more enterprising and adapt to the rapid changes of a global marketplace. With more than 70,000 customers, Infor is changing what businesses expect from an enterprise software provider. For additional information, visit www.infor.com.