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Budget Group, Inc. Deploys InterAction Employee Self-Service Applications from Interlynx.


BOSTON--(BUSINESS WIRE)--July 12, 1999--

Automating open enrollment and life event changes

speeds benefits administration at hundreds of

Budget Group-owned locations nationwide

Interlynx Technology, a leading provider of Web and interactive voice response (IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. )-based employee self-service (ESS) applications for human resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees. , today announced that Budget Group, Inc., the parent company of Budget Rent a Car Corporation and Ryder TRS See traffic engineering methods.

TRS - term rewriting system
, has implemented InterAction(tm), the self-service product developed by Interlynx.

Budget Group is using InterAction to automate employee benefits administration enterprise-wide, including both annual open enrollment and benefits changes associated with life events.

"Due to acquisitions, Budget Group's employee population mushroomed from about 5,000 to over 10,000 people," said Karen Petersen, manager, HRIS HRIS Human Resource Information System
HRIS High-Resolution Imaging Spectrometer
HRIS Highway Research Information Service
HRIS High Resolution Infrared Sounder
 for Budget. "At the same time, we revamped virtually all of our benefits programs. Suddenly, we found ourselves only two months away from annual enrollment. The need for employee self-service was clear, but the timetable was frantic. Thanks to a quick implementation of InterAction, we were able to meet our seemingly impossible deadline."

Budget Group's entire workforce at hundreds of locations nationwide use InterAction to take ownership of their own medical, dental, disability, and life insurance benefits data. By leveraging self-service to automate benefits enrollment, Budget Group will save time and money, improve data integrity and free HR staff to perform higher-value tasks.

"We talked with several other vendors, including large players, and consulting firms," continued Ms. Petersen. "They wouldn't even entertain the thought of such rapid implementation. Interlynx was the only company with a product that could do the job. Their command of PeopleSoft and HR processes is also very impressive."

Typically, companies have had to build their own HR self-service applications or outsource the job to consultants and systems integrators. This can be complex and time-consuming. Interlynx has streamlined self-service implementation by developing InterAction, a packaged product that includes 23 employee self-service, manager self-service and HR service center applications.

"It was truly amazing. Budget Group gave the green light in September and by Thanksgiving the entire workforce was using InterAction for high volume, transaction-processing applications," said Stephanie Carbonetti, managing consultant for the Revere Revere, city (1990 pop. 42,786), Suffolk co., E Mass., a residential suburb of Boston, on Massachusetts Bay; settled c.1630, set off from Chelsea and named for Paul Revere 1871, inc. as a city 1914.  Group, the technology solutions firm that assisted in implementing InterAction for Budget Group. "Aside from offering a great product, Interlynx staff was a delight to work with."

"We certainly think InterAction is the most comprehensive, self-service product available in the market today," stated Michael George, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Interlynx Technology. "The speed of implementation at Budget Group clearly illustrates one of the many advantages of this product. Benefits enrollment is one of the most complex self-service applications and we encourage companies to start their projects early to allow adequate time. The completeness and flexibility of InterAction allowed us to get this done very quickly and required minimal involvement of Budget Group resources - InterAction contributed to the resounding re·sound  
v. re·sound·ed, re·sound·ing, re·sounds

v.intr.
1. To be filled with sound; reverberate: The schoolyard resounded with the laughter of children.

2.
 success of this implementation."

About Budget Group

Budget Group, Inc. (NYSE NYSE

See: New York Stock Exchange
:BD) is a global network of vehicle rental and sales companies operating in three principal segments: Car Rental, Truck Rental and Car Sales. In Car Rental, Budget Group, through subsidiary companies and their franchisees, operates Budget Rent a Car Corporation, the world's third largest car and truck rental system, and Premier Car Rental, the nation's third largest company serving the insurance replacement market. The company also operates Van Pool Services, the U.S. leader in commuter van pooling services, and Budget Airport Parking, a system of airport parking units located adjacent to Budget Rent a Car facilities in select locations. In Truck Rental, Budget Group operates Ryder TRS, the nation's second largest consumer truck rental company; Budget Truck Rental Budget Truck Rental, LLC is the second largest truck rental company in the continental United States of America with around 2,800 businesses and 32,000 trucks across the country. , the third largest consumer truck rental company; and Cruise America Cruise America is a privately held recreational vehicle rental and sales company based in Mesa, Arizona. The company was founded in 1972 and was publicly traded in the American Stock Exchange under the ticker “RVR” until 1997. [1]. , the largest recreational vehicle rental and sales company in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . In Car Sales, Budget Group operates Budget Car Sales, one of the leading independent retailers of late model vehicles in the U.S. with both new and used car dealerships.

About Interlynx

Based in Boston, Interlynx Technology is the creator of InterAction(tm), the first Web and IVR-based product for human resources that provides end to end employee service delivery. InterAction's role-based self-service and shared service applications face managers, employees, service representatives, and any other company-defined role. Total InterAction for Call Centers(tm), awarded 1998 Product of the Year honors by Human Resource Executive Magazine, incorporates call direction, case management, and automated transaction processing Updating the appropriate database records as soon as a transaction (order, payment, etc.) is entered into the computer. It may also imply that confirmations are sent at the same time.

Transaction processing systems are the backbone of an organization because they update constantly.
 for the HR Service Center. InterAction interfaces to PeopleSoft, SAP, Cyborg, Restrac, other packaged HRIS products, homegrown systems, and the knowledgebase product from Authoria, Inc., (formerly Foundation Technologies).

Interlynx has provided innovative, self-service applications for human resources since 1994. Everyday, millions of people use InterAction to serve themselves at major corporations and organizations including AlliedSignal, CBS (Cell Broadcast Service) See cell broadcast. , Massachusetts Institute of Technology Massachusetts Institute of Technology, at Cambridge; coeducational; chartered 1861, opened 1865 in Boston, moved 1916. It has long been recognized as an outstanding technological institute and its Sloan School of Management has notable programs in business, , General Electric, Liz Claiborne, Office Depot, Safeway Stores, and Boston Scientific. For more information view the Company*s Web site at http://www.interlynx.com.

Note to editors: All product names and references contained herein remain the property of their respective owners.
COPYRIGHT 1999 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1999, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Jul 12, 1999
Words:826
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