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Brooktrout Software Joins VoiceXML Forum.


Business/Technology Editors

SOUTHBOROUGH, Mass.--(BUSINESS WIRE)--April 10, 2000

Future Releases of Show N Tel(R)and ActiveCall(TM)will Support

VoiceXML, Streamlining Telephone Access to the Internet

Brooktrout Software, Inc., a Brooktrout Company (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
:BRKT BRKT Bracket ), and leading provider of communication solutions for the Enterprise and e-Business, today announced that it has joined the VoiceXML Forum, and is endorsing the VoiceXML specification.

Motorola, Lucent, and AT&T founded the VoiceXML Forum to promote phone-enabled Internet access See how to access the Internet. . The Forum is focused on establishing a standard specification for VXML See VoiceXML. , the computer language used to create Web content and services that can be accessed by telephone. Along with these founding companies and other members, Brooktrout Software will be participating in the technical and business development initiatives of the Forum. For more information about the VoiceXML Forum and its membership, visit their web site at www.voicexml.org.

Brooktrout Software's products and services integrate telephones, PCs and the Internet to create communication solutions for the Enterprise and e-Business. Brooktrout Software's solutions help businesses increase sales and improve customer service. Show N Tel, a Windows NT-based rapid application development environment, currently enables both Web-based and traditional businesses to build communication solutions that access information over the Internet using the telephone. ActiveCall extends Show N Tel features by including contact management capabilities such as computer telephony integration Computer Telephony Integration - Computer Telephone Integration  links, intelligent routing and screen-pops. Brooktrout Software plans to provide embedded Inserted into. See embedded system.  support of VoiceXML in future releases of Show N Tel and ActiveCall. This is expected to further streamline the development of applications that allow telephone access to the Internet.

"We will be able to shorten (audio, compression) Shorten - A form of lossless audio compression.  the time it takes our customers to build and deploy applications that enable Web access by integrating VoiceXML support into Show N Tel and ActiveCall," said Mark D. Flanagan, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Brooktrout Software. "Our goal is to eliminate redundant content development, and reduce the amount of additional coding that is currently required to make the Internet accessible over the telephone. VoiceXML makes that possible."

"With the momentum behind the click-and-mortar business model and wireless communications wireless communications

System using radio-frequency, infrared, microwave, or other types of electromagnetic or acoustic waves in place of wires, cables, or fibre optics to transmit signals or data.
, the phone-accessible Internet market is set to explode (1) To break down an assembly into its component pieces. Contrast with implode.

(2) To decompress data back to its original form.
 over the next 18 months," said Allen Bonde, Director of Advisory Services advisory services

advisory services provided to the public, in their capacity as owners and managers of animals, are an important part of veterinary science. They may be provided by government bureaux, by commercial companies who deal in pharmaceuticals or animals or animal
 at Extraprise. "By adopting the VoiceXML specification as a standard, along with Brooktrout Software's rapid application development environments, companies can lower the risk of joining this wave, while bringing solutions that enable Web access to market much faster, and at a lower cost."

About Show N Tel

Show N Tel(R) is a leading Windows NT (Windows New Technology) A 32-bit operating system from Microsoft for Intel x86 CPUs. NT is the core technology in Windows 2000 and Windows XP (see Windows). Available in separate client and server versions, it includes built-in networking and preemptive multitasking. (R) rapid application development environment for communication solutions that integrate phones, PCs and the Internet, including Voice-Enabled Web, Contact Management and Unified Messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. . These solutions allow Web-based information to be shared with telephone users, strengthening customer relationships while increasing profits and market share. An open development environment, Show N Tel leverages and tightly integrates with existing computer, telephony and data infrastructure while embracing industry standards -- ensuring compatibility with an array of products from multiple voice, database, speech recognition and switch vendors.

About ActiveCall

ActiveCall(TM) is a leading rapid application development environment that extends Show N Tel features by including contact management capabilities such as Computer Telephony Integration links, intelligent routing and screen-pops.

About Brooktrout Software, Inc.

Brooktrout Software, Inc. is a Brooktrout Company (NASDAQ: BRKT), with headquarters in Southborough, Mass. The company is a leading provider of communication solutions and services for the Enterprise and e-Business. Its products reduce the cost, time to market and complexity of developing real-time and interactive communication solutions, as well as contact management and unified messaging applications. Additionally, Brooktrout Software's Solution Services Group offers a range of services including CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party.  consulting, project management, custom voice application design and development, and systems integration, as well as customer education and training. For more information visit www.brooksoft.com.

About Brooktrout, Inc.

Brooktrout, Inc., headquartered in Needham, Mass., delivers communications hardware and software products that enable applications for the New Network(TM) - a Network born through the marriage of the telephone and data networks. Through its multiple companies and divisions, Brooktrout, Inc.'s mission is to collaborate with its partners so they can bring innovative solutions to market quickly, increase business and expand into new markets. A solid focus on customers, significant first-to-market products and key acquisitions are swiftly making Brooktrout the partner of choice for today's hottest communications service and enterprise application providers. Brooktrout is traded publicly on NASDAQ under the symbol BRKT. For more information, visit http://www.brooktroutinc.com.

Show N Tel and ActiveCall are either trademarks or registered trademarks of Brooktrout Software.

All other trademarks are the property of their respective owners.
COPYRIGHT 2000 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2000, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Apr 10, 2000
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