Bronco Federal Credit Union Selects Open Solutions' In-house Relational Core Data Processing Software Suite.

GLASTONBURY, Conn. -- Relationship Management, Small Business Functionality Cited in Decision

Franklin, Va.-based Bronco Federal Credit Union (BFCU) has selected Open Solutions Inc.(R)'s (NASDAQ:OPEN) The Complete Credit Union Solution(R) (TCCUS) as its core data processing platform. Open Solution's relational data processing and enterprise system will enable Bronco FCU to become even more member-focused and capable of meeting the increasing financial service needs of its growing membership.

Chartered in 1941, BFCU began operations with a small number of share accounts and limited loan availability but focused on providing quality member service. By 1991, BFCU's membership was almost 6,900, and today the credit union boasts 14,000 members. "That growth created technology challenges," explained Jeffrey Thompson, chief operations officer at BFCU. "We had been on our current core data processing system for about 12 years and had not invested in newer technology. We decided to research data processing alternatives that could propel the credit union now and well into the future."

The investigation encompassed requests for proposals (RFPs), onsite demos and extensive due diligence before selecting Open Solutions as its core platform provider.

"Selecting TCCUS was easy because of its member-centric foundation," Thompson said. "The credit union wanted a system that could provide a complete snapshot of the member's entire relationship with credit union and we felt TCCUS would do the best job of that."

By gaining an understanding of their member's financial needs, BFCU anticipates becoming more competitive with other mega banks in the area. "The place we can really excel and beat everyone else in our market is on service," Thompson continued. "That requires having the right system in place to provide a total view of the member relationship and then being able to better manage the overall relationship. We believe that Open Solutions' technology will help us achieve our goals better than the other systems we saw."

TCCUS' open Oracle(R) -based relational database architecture was also a determining factor in the selection process. According to Thompson, TCCUS was not a legacy system that had disparate front ends built on top of it. Despite other vendor's claims that their systems were open, BFCU found that Open Solutions' TCCUS was truly open. The open-based architecture, flexibility and scaleable enterprise platform, was important because the fully integrated retail delivery system melded with BFCU's strategic plans to incorporate third-party "best-of-breed" products.

"The Complete Credit Union Solution is designed to make it easier for credit unions like Bronco Federal to better know its members and their relationships with the credit union, as well as provide personalized service and offer the types products they want," said Gary Daniel, senior vice president and general manager of Open Solutions' Credit Union Group. "We are dedicated to providing our clients with enabling solutions that provide advanced functionality, technology, service and can improve the level of service they can offer their members."

Another catalyst for BFCU's core system upgrade was members who were using other financial institutions for small business services. Thompson said, "A lot of our members have their own businesses, and they kept asking us to provide business-focused services. We are very good at serving our members' personal financial needs, and being able to offer small business services is a natural extension of our members' overall relationship. So we decided to penetrate that market. Open Solutions' built-in business functionality will allow us to further meet this commitment to our membership."

BFCU recently added business deposit accounts. Thompson added, "Business accounts are paramount to our continued growth. This new platform will enable us to handle these expanded options. Open Solutions will allow us to go above and beyond what we want to provide in terms of business services, business deposits, and business lending."

The credit union also wants to improve the lending side of the business. "We are doing a lot of real estate lending now," Thompson said. "We believe Open Solutions' system will allow us to handle any of the mortgage products that we want to offer." In addition, BFCU wants to offer indirect lending. BFCU also plans to integrate other Open Solutions products, such as its FTI Financial Technologies' Asset/Liability Management and Financial Planning System for general ledger, accounts payable and fixed assets; its Sound Mortgage Management System(TM), its Maxxar(R) interactive voice response (IVR) system, and its cView(TM) business-intelligence suite.

About Open Solutions Inc.

Open Solutions Inc. offers a fully featured strategic product platform that integrates core data processing applications, built on a single centralized Oracle(R) relational database, with Internet banking, cash management, CRM/business intelligence, financial accounting tools, imaging, Check 21, interactive voice response and loan origination solutions. Open Solutions' full suite of products and services allows banks, thrifts and credit unions to better compete in today's aggressive financial services marketplace, and expand and tap their trusted financial relationships, client affinity, community presence and personalized service.

For more information about Open Solutions, or its financial product line, contact Mickey Goldwasser by email at [e-mail], by phone at 860.652.3153 or via fax at 860.652.3156. Visit Open Solutions' Internet site at www.opensolutions.com.

Open Solutions Inc.(R) and The Complete Credit Union Solution are registered trademarks of Open Solutions Inc. All other company and product names may be trademarks of their respective owners. Copyright (C) 2004 Open Solutions Inc. All rights reserved.

Editors note: For more information on Bronco Federal Credit Union visit www.broncofcu.com.

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Statements made in this press release that state Open Solutions Inc.'s or management's intentions, beliefs, expectations, or predictions for the future are forward-looking statements within the meaning of The Private Securities Litigation Reform Act of 1995. Readers are cautioned that these statements are only predictions and may differ materially from actual future events or results. All forward looking-statements are only as of the date of this press release and Open Solutions Inc. undertakes no obligation to update or revise them. Such forward-looking statements are subject to a number of risks, assumptions and uncertainties that could cause Open Solutions Inc.'s actual results to differ materially from those projected in such forward-looking statements. For example, we face a lengthy sales cycle for our core software, which may cause fluctuation in our revenues from quarter to quarter. Other factors which could cause our actual results to differ materially from those projected in forward-looking statements include, without limitation, economic, competitive, governmental and technological factors affecting the banking and credit union industry and/or Open Solutions Inc.'s operations, markets, products, services, prices, and other factors set forth under the heading "Factors Affecting Future Operating Results" in Open Solutions' Quarterly Report on Form 10-Q for the three months ended June 30, 2004, as filed with the Securities and Exchange Commission.