Brokers Invite Clients Into Their Online Communities; OnlineBenefits Launches Client Community.Business Editors UNIONDALE Uniondale, uninc. residential city (1990 pop. 20,328), Nassau co., SE N.Y., on Long Island. Downtown suburban growth since the 1970s has included construction of the Nassau Coliseum, home to the New York Islanders (National Hockey League), new hotels, and office and , N.Y.--(BUSINESS WIRE)--Aug. 21, 2002 OnlineBenefits, Inc., the leading provider of Internet-based benefit communications, announced that it has added a new Internet See Web 2.0 and Internet2. application that creates broker-branded portals called Client Community to its Benergy Advisor product. Client Community gives brokers and consultants the power to create and manage an Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the portal exclusively targeted to their clients. These benefit advisors invite their HR customers to the community to research benefit topics, receive messages and news, and explore their services. The portal combines several built-in built-in - (Or "primitive") A built-in function or operator is one provided by the lowest level of a language implementation. This usually means it is not possible (or efficient) to express it in the language itself. resources with specific content loaded by benefit advisors. They also have the ability to match the graphic look of their Client Community to their corporate image to ensure consistent branding. Even with such flexibility, administering Client Community requires no technical expertise, which empowers brokers to maintain a customized web presence with ease. One of the product's prominent built-in resources is AnswerSource, a knowledgebase that taps into content published by the Bureau of National Affairs BNA (The Bureau of National Affairs, Inc.) is a Washington, D.C.-based publisher of news and information on legislation, regulations, and court decisions for professionals in business and government. It is the oldest wholly employee-owned company in the United States. (BNA BNA Bureau of National Affairs, Inc. BNA Birds of North America BNA block numbering area (US Census) BNA British North America BNA Banco Nacional de Angola (National Bank of Angola) ). Through AnswerSource, HR specialists can obtain credible answers to benefits-related questions and conduct detailed research on federal and state regulations. Resources like these become an invaluable extension of a broker's service portfolio and, as such, another instrument for client retention. "Client Community will be to client self-service what Benergy has been for employee self-service - a practical, affordable way to place tools and knowledge in the hands of the consumer who needs it," said Alan Cohen cohen or kohen (Hebrew: “priest”) Jewish priest descended from Zadok (a descendant of Aaron), priest at the First Temple of Jerusalem. The biblical priesthood was hereditary and male. , CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of OnlineBenefits. "It rings in a new era for client service management at brokerage firms by generating more points of customer contact." Client Community is offered to subscribers of Benergy Advisor, an intelligence resource for brokers and consultants. Since Benergy Advisor's release in May 2002, over 200 leading benefit advisors have signed up. About OnlineBenefits OnlineBenefits, Inc. designs, implements and hosts Internet-based applications that enable employees to learn about, plan for and enroll in benefits. Its primary product, Benergy, is an award-winning Internet application that creates and maintains customized websites for employee communications. Currently, over 2,000 employers and over 540,000 users in 47 states have access to Benergy. Other products include web-based benefits enrollment applications and Benergy Advisor for brokers and consultants. OnlineBenefits' customers include employers of all sizes, brokers and benefit vendors. Visit www.onlinebenefits.com |
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