Brokers Give High Marks for Their Overall Experience with The Standard.Independent Survey Gives The Standard Exceptional Marks for Satisfaction, Flexibility and Quality PORTLAND, Ore. -- Standard Insurance Company ("The Standard"), a subsidiary of StanCorp Financial Group, Inc. (NYSE NYSE See: New York Stock Exchange :SFG SFG StanCorp Financial Group SFG San Francisco Giants (baseball team) SFG Special Forces Group SFG Sum Frequency Generation SFG Square Foot Gardening SFG Symmetrical Field Geometry (JBL speaker technology) ), received "excellent" and "very good" ratings - the highest ratings possible - and exceeded the industry average for "overall experience with the carrier" in a recent survey of group disability insurance brokers. The Standard exceeded the industry average for 19 of the 23 key satisfaction measures captured in the biennial producer research conducted by JHA JHA Justice and Home Affairs JHA Job Hazard Analysis (OSHA) JHA Jewish Home for the Aging JHA Japan Hospital Association , a leader in disability reinsurance The contract made between an insurance company and a third party to protect the insurance company from losses. The contract provides for the third party to pay for the loss sustained by the insurance company when the company makes a payment on the original contract. , consulting and research. "We are pleased to see such high marks from brokers in this year's JHA survey, especially the exceptional ratings for overall experience, which reflect our industry-recognized expertise and singular focus on customer service," said Brad Nantz, Vice President of Employee Benefits Sales for The Standard. "The survey results attest To solemnly declare verbally or in writing that a particular document or testimony about an event is a true and accurate representation of the facts; to bear witness to. To formally certify by a signature that the signer has been present at the execution of a particular writing so as to The Standard's ongoing commitment to quality products and service, flexibility and ease of doing business." In addition to the high ratings for overall experience, The Standard also received "excellent" and "very good" ratings and exceeded the industry average for: * being easy to work with * plan design flexibility * attentiveness of sales rep The Standard also surpassed the industry average in areas such as: * overall quality of the product relative to cost * timeliness of proposal submission * overall experience working with sales rep * ease of installing a new case * carriers overall claim service * ability to handle account issues when they arise "It's great to see such high ratings from brokers in so many areas," said Nantz. "We work hard to earn our customers' business and develop long-lasting relationships, and we are dedicated to continually training our representatives, listening to input from all of our stakeholders Stakeholders All parties that have an interest, financial or otherwise, in a firm-stockholders, creditors, bondholders, employees, customers, management, the community, and the government. , and offering products and services that meet or exceed the needs of today's diverse market." About The Standard StanCorp Financial Group, Inc., through its subsidiaries marketed as The Standard - Standard Insurance Company, The Standard Life Insurance Company of New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of , Standard Retirement Services, StanCorp Mortgage Investors, StanCorp Investment Advisers, StanCorp Real Estate and StanCorp Equities - is a leading provider of financial products and services. StanCorp's subsidiaries serve approximately 8.3 million customers nationwide as of June 30, 2009, with group and individual disability insurance, group life, AD&D, vision and dental insurance Dental insurance is insurance designed to pay the costs associated with dental care. Dental insurance pays a portion of the bills from dentists, hospitals, and other providers of dental services. , retirement plans products and services, individual annuities and investment advice. For more information about The Standard, visit www.standard.com. About JHA JHA is the Disability and Group Life reinsurance, risk management and research division of General Re Life Corporation. Headquartered in Portland, Maine Portland is the largest city in the U.S. state of Maine, with a 2004 population of 63,882. Portland is Maine's cultural, social and economic capital. Tourists are drawn to Portland's historic Old Port district along Portland Harbor, which is at the mouth of the Fore River and part , JHA offers its clients reinsurance solutions and consultative support in the areas of underwriting, risk assessment, pricing, valuation, claim management, marketing, distribution and product development. Through its research practice, publications, and industry events, JHA is the leading source for information and insight about the Disability and Group Life markets. General Re Life Corporation conducts business as Gen Re LifeHealth, and is a Berkshire Hathaway Berkshire Hathaway (NYSE: BRKA, NYSE: BRKB) is a conglomerate holding company headquartered in Omaha, Nebraska, U.S., that oversees and manages a number of subsidiary companies. Company. |
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