Brock "TakeControl" Product Goes "Golden": Live with 50 Major Companies.ATLANTA--(BUSINESS WIRE)--July 11, 1996--Brock International, Inc. (NASDAQ/NMS:BROC) has achieved 50 live production sites for the company's "TakeControl" Product Series in just six months. Brock reached this golden status with an aggressive roll-out plan during the first half of 1996. Companies that launched the latest release of "TakeControl" products include ACCO ACCO American College of Chiropractic Orthopedists ACCO Association of County Commissioners of Oklahoma ACCo American Cyanamid Company ACCO Adenoid Cystic Carcinoma Organization ACCO American Clip Company ACCO Assistant Central Control Officer USA and Triad Systems. "We believe this to be a record adoption and live production deployment for the integrated enterprise class sales, marketing and customer care solutions," said Richard Brock, Chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Brock International. A new cross-functional team In business, a cross-functional team is a group of people with different functional expertise working toward a common goal. It may include people from finance, marketing, operations, and human resources departments. concept drove the accomplishment. The total quality effort integrated sales, customer service and development resources to achieve successful customer deployment of the "TakeControl" series. The "Success Program" provided frequent customer touch, a rapid feedback loop and accelerated issue resolution process. "Our ability to rapidly deploy a solution that met our requirements across the enterprise was critical," said Jim Holden, Telemarketing Manager, Triad Systems. "We found the functionality in the Brock products to be more robust than our previous sales automation Sales Automation - Sales Force Automation solution. With the upgrade to the "TakeControl" series, we went from opening the box to live production in three weeks. That's rapid enterprise sales deployment." Triad provides an array of information management systems and services for the hardlines and lumber retail markets. Rich Lange, Manager, End User Computing Using a desktop or laptop computer. at ACCO USA, said depth of functionality and ease of use accelerated user acceptance. ACCO is a major office supplies Office supplies is the generic term that refers to all supplies regularly used in offices by businesses and other organizations, from private citizens to governments, who works with the collection, refinement, and output of information (colloquially referred to as "paper work"). company. "Having been a Brock customer for years, we were pleased with our ability to easily upgrade. I am not aware of an enterprise sales and marketing provider other than Brock that has successfully evolved customers through multiple technology revolutions," said Lange. "We are certainly pleased with the benefits to customers from our "Success Program," said Michael Kohlsdorf, President and COO of Brock. "For example, one major customer was able to rapidly deploy a functionally rich solution for hundreds of users in over 85 locations in less than six months." Brock International, headquartered in Atlanta, is a global supplier of enterprise sales, marketing, and customer service automation software with 1,100 customers and over 40,000 users. Brock provides professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. and a fundamental understanding of the business processes that are required for successful customer interaction. Brock's global position includes market presence in 27 countries throughout the Americas, Europe, the Pacific Rim Pacific Rim, term used to describe the nations bordering the Pacific Ocean and the island countries situated in it. In the post–World War II era, the Pacific Rim has become an increasingly important and interconnected economic region. and Africa. For more information, contact Brock at 800-221-0775 or 770-431-1200 or via their World Wide Web site at http://www.broc.com. CONTACT: Brock International, Inc. Rodney D. Bell, 770-431-1304 rbell@broc.com |
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