Broadwing Makes Good on Industry-Leading Installation Guarantee; Also Enhances Program to Include 30- and 15-day Terms.Business Editors & High Tech Writers NetWorld Interop 2000 AUSTIN Austin. 1 City (1990 pop. 21,907), seat of Mower co., SE Minn., on the Cedar River, near the Iowa line; inc. 1868. The commercial and industrial center of a rich farm region, it is noted as home to the Hormel meatpacking company, whose Spam Town museum , Texas--(BUSINESS WIRE)--May 9, 2000 Networld+Interop Booth 2304, North Hall Broadwing Broadwing can mean:-
A subsidiary whose parent company owns 100% of its common stock. Notes: In other words, the parent company owns the company outright and there are no minority owners. of Broadwing Inc. (NYSE NYSE See: New York Stock Exchange :BRW BRW Business Review Weekly (business magazine; Melbourne, Victoria, Australia) BRW Business Report Writer BRW Barrow, AK, USA - Barrow (Airport Code) BRW Business Requirement Worksheet ), today announced it has made good on its promise to provide network services in less than 45 days to dozens of customers in all industries. In addition, Broadwing has raised the bar in customer service with the introduction of two new Installation Guarantees -- of 15 and 30 days on multiple products -- in an all-out commitment to providing industry-leading service and accountability. In February, Broadwing began offering the industry's first Installation Guarantee, which guarantees on-time delivery of advanced dedicated services -- or customers get service for free. Since the announcement, Broadwing has issued hundreds of installation guarantees, and the company installed service by the delivery date every time. "Our Installation Guarantee is all about making commitments to our customers," said Maxine Moreau, chief services officer at Broadwing Communications. "We are not just `talking the talk,' but actually delivering on our promises. At Broadwing, we are focused on speedy solutions and being accountable to our customers." Broadwing's Installation Guarantee promises circuit delivery to customers within 45 business days or less from the day Broadwing's provisioning department receives and accepts the order. If the circuit is not fully installed by the guaranteed delivery date, a credit for one month's free service is issued. Broadwing has now enhanced its Installation Guarantee program with 30 and 15-day guarantees on certain circuits. Broadwing now promises that all "on-net" services riding on the company's high-speed fiber backbone -- including local loop access -- will be installed in 30 days or one month's service is free. In addition, Broadwing is offering a 15-day installation guarantee on POP to POP services that run between the company's points-of-presence, including optical circuits. About Broadwing Broadwing Communications is a wholly owned subsidiary of Broadwing Inc. Broadwing Inc. (NYSE:BRW) is an integrated communications powerhouse A fourth-generation language from Cognos that was introduced in the late 1970s for midrange computers. It supports both character-oriented, terminal-based applications as well as Windows clients. Applications developed under PowerHouse can be imported into Cognos' Axiant client/server environment. delivering voice, data and Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the solutions to a variety of customers nationwide. Broadwing combines unparalleled customer service with a premier next-generation fiber network and award-winning IP backbone, to create data and Internet solutions that are innovative, reliable, and provide businesses a competitive advantage. Broadwing sets the standard for customer accountability with its first-in-the-industry Installation Guarantee. Headquartered in Cincinnati, Ohio “Cincinnati” redirects here. For other uses, see Cincinnati (disambiguation). Cincinnati is a city in the U.S. state of Ohio and the county seat of Hamilton County. with 6,000 employees in 38 cities, Broadwing can be found on the Web at broadwing.com. |
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