Broadwing Electrifies Internet and Data Community with Industry-First Installation Guarantee; Free Service if Delivery Dates Not Met.Business Editors AUSTIN Austin. 1 City (1990 pop. 21,907), seat of Mower co., SE Minn., on the Cedar River, near the Iowa line; inc. 1868. The commercial and industrial center of a rich farm region, it is noted as home to the Hormel meatpacking company, whose Spam Town museum , Texas--(BUSINESS WIRE)--Jan. 25, 2000 In an announcement that sets a new standard for data and Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the carrier service, Broadwing Communications, a wholly owned subsidiary Wholly Owned Subsidiary A subsidiary whose parent company owns 100% of its common stock. Notes: In other words, the parent company owns the company outright and there are no minority owners. of Broadwing Inc. (NYSE NYSE See: New York Stock Exchange :BRW BRW Business Review Weekly (business magazine; Melbourne, Victoria, Australia) BRW Business Report Writer BRW Barrow, AK, USA - Barrow (Airport Code) BRW Business Requirement Worksheet ), today announced implementation of its unprecedented installation guarantee program. Starting February 1, 2000, Broadwing will guarantee delivery of advanced dedicated services on time or customers receive free service. The install guarantee reinforces Broadwing's commitment to providing its customers fast service delivered by an accountable ally. In response to overwhelming customer demand for provisioning reliability, Broadwing's installation guarantee promises the customer circuit delivery 45 business days or less from the day Broadwing's provisioning department receives and accepts the order. If the circuit is not fully installed by the guaranteed delivery date set by provisioning, a credit for one month's free service will be issued. If Broadwing's delivery date is 31 or more business days late, the customer will receive a credit for two months of free service. &uot;In an industry notorious for late delivery dates, Broadwing's bold installation guarantee set us apart from the competition,&uot; said Rick Pontin, president and COO (Cell Of Origin) See mobile positioning. of Broadwing Communications. &uot;Customers have been crying out for reliability from their communications providers, and this initiative shows Broadwing's customers that we are willing to stand behind our promise to deliver.&uot; Pontin says by offering these unique installation guarantees, Broadwing continues to differentiate itself from its competitors by proving it is a new kind of data and internet company that keeps its promises. &uot;Businesses these days need data and Internet connectivity. We need it fast and it needs to be reliable,&uot; said Gary Habermann, director of information technology at Widener University Widener University is a private, coeducational university located in Chester, Pennsylvania. Its main campus sits on 108 acres (.44 km²), just 14 miles south of Philadelphia. . &uot;Broadwing's installation guarantee provides me with peace of mind that at least one carrier out there is accountable to me - the customer - for its service. It sets a new standard for their competitors to live up to.&uot; The Broadwing guarantee program offers circuit delivery guarantees for dedicated voice, private line (including OCx), frame relay A high-speed packet switching protocol used in wide area networks (WANs). Providing a granular service of up to DS3 speed (45 Mbps), it has become popular for LAN to LAN connections across remote distances, and services are offered by most major carriers. , and dedicated Internet services. Customers must have a two-year or more contract with Broadwing to be eligible for the program. About Broadwing Broadwing Communications is a wholly owned subsidiary of Broadwing Inc. Broadwing Inc. (NYSE:BRW) is a different kind of data and Internet company delivering communications solutions with speed and reliability to a variety of customers nationwide. Focused on customer service combined with a premier next-generation fiber network and award winning IP backbone, Broadwing's capabilities give businesses a competitive advantage. Headquartered in Cincinnati, Ohio “Cincinnati” redirects here. For other uses, see Cincinnati (disambiguation). Cincinnati is a city in the U.S. state of Ohio and the county seat of Hamilton County. with 5,500 employees in 38 cities, Broadwing can be found on the World Wide Web at broadwing.com. |
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