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Broadview Networks Patents Automated Provisioning Solution; Investment In Technology Supports Business Customers with Speed, Efficiency.


Business Editors

NEW YORK--(BUSINESS WIRE)--Jan. 14, 2004

Broadview Networks Broadview Networks is a network-based electronically integrated communications provider (e-ICP) serving small and medium-sized businesses in the Northeastern and Mid-Atlantic United States.  announced today that it has received a patent for its integrated systems solution for moving telecommunications customers from one network to another. This highly efficient method vastly improves the quality of a customer's experience.

"The technology in this patent is the crown jewel Crown jewel

A particularly profitable or otherwise particularly valuable corporate unit or asset of a firm. Often used in risk arbitrage. The most desirable entities within a diversified corporation as measured by asset value, earning power, and business prospects; in takeover
 in the value proposition we offer our customers," says Broadview Networks President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  Vern Kennedy. "The patent validates a key differentiator that has been the backbone of our success: to focus on developing the systems to provide the highest level of customer expectations and responsiveness."

Moving from one local service provider to another has often resulted in unacceptable service interruptions and customer problems. Broadview Networks' integrated systems solution minimizes these issues.

"By providing leading-edge operating support systems," says Senior Vice President of Operations Tim Bell, "we are able to consistently make good on our commitments to our customers, which gives them a degree of confidence that lets them focus on their customers."

"This technology allows us to broaden our target market beyond retail into the wholesale arena as well," says Senior Vice President of Wholesale, Michael Hou.

By adding this patented capability, says Kennedy, "we can continue to address the needs of our customers in ways that other providers cannot. We are the first local competitive service provider to complete trials of VoIP and the first to patent an integrated systems solution to move customers from one network to another. These are the kinds of milestones that are building long-term success for our customers and ourselves."

Broadview Networks (Broadviewnet.com) is a network-based electronically integrated communications provider (e-ICP) serving small and medium-sized businesses and communications-intensive residential customers in the northeaster north·east·er  
n.
A storm or gale blowing from the northeast.


northeaster
Noun

a strong wind or storm from the northeast

Noun 1.
 and mid-Atlantic United States. The New York New York, state, United States
New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of
 City-based company offers integrated communications solutions, including local, long-distance and international voice services; data services; and dial-up and high-speed Internet services using digital subscriber line See DSL.

(communications, protocol) Digital Subscriber Line - (DSL, or Digital Subscriber Loop, xDSL - see below) A family of digital telecommunications protocols designed to allow high speed data communication over the existing copper telephone lines between end-users and
 (DSL DSL
 in full Digital Subscriber Line

Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary
) and other advanced technologies. Customers receive a single, easy-to-understand bill and have a single point of contact for real-time, personal customer care.
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Publication:Business Wire
Date:Jan 14, 2004
Words:340
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