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BroadSpire Unveils Multi-Faceted Program Aimed at Assisting Former Hosting Customers of Sprint and Cable & Wireless.


Business Editors/High-Tech Writers

LOS ANGELES--(BUSINESS WIRE)--July 9, 2003

BroadSpire, Inc., a leading managed IT services provider, today announced a special portfolio of services aimed at companies recently hurt when two large Web hosting Making a Web site available on the Internet. Many ISPs host a few personal Web pages for an individual at no additional cost above the monthly service fee, but the address is subordinate to the ISP; for example, www.friendlyisp.com/pat_smith.  providers exited the business.

BroadSpire will provide former hosting customers of Sprint and Cable & Wireless with free installation assistance, first-class round-the-clock service, extremely aggressive pricing and free managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality . The initiative is designed to help affected companies transition to a more reliable, personalized per·son·al·ize  
tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es
1. To take (a general remark or characterization) in a personal manner.

2. To attribute human or personal qualities to; personify.
 managed hosting partner.

Effective immediately, former Sprint and C&W hosting customers who migrate to BroadSpire will receive access to its carrier-class data center with state of the art network operations, free shipping of existing equipment to the BroadSpire data center, emergency 24-hour installation assistance, a dedicated migration account representative, and free service for managed, enterprise or co-location hosting accounts.

Customers with bulk requirements (more than five racks) are entitled to BroadSpire's HASP (Houston Automatic Spooling Program) A mainframe spooling program that provides task, job and data management functions.

HASP - Houston Automatic Spooling Program
 Lite managed service for free. HASP Lite includes 24x7 support for customer hardware, third party vendor coordination, project management, and basic systems administration support, virtually eliminating the need for customer engineers to ever set foot in the BroadSpire data center. Details of the offer are posted at http://www.broadspire.com/offers/rescue_offer.html.

"As the current situation demonstrates, there's an alarming tendency among the very largest hosting providers to overbuild o·ver·build  
v. o·ver·built , o·ver·build·ing, o·ver·builds

v.tr.
1. To build over or on top of.

2. To construct more buildings in (an area) than necessary.

3.
 and overextend o·ver·ex·tend  
tr.v. o·ver·ex·tend·ed, o·ver·ex·tend·ing, o·ver·ex·tends
1. To expand or disperse beyond a safe or reasonable limit: overextended their defenses.

2.
 themselves," said Suresh Srinivasan, president and co-founder, BroadSpire. "With today's announcement, we're redoubling our commitment and focus to deliver mission-critical hosting services to enterprise and middle-market customers -- especially those hit hardest by recent shifts in the market.

"Unlike other web hosts, BroadSpire's focus has always been managed hosting," Srinivasan said. "We've built a 24x7x365 operation designed to support highly complex and critical needs. We have always provided the consultative customer support necessary for the outsourced relationship to be extremely successful, and we will remain focused on helping customers realize gains from outsourcing their data center and IT operations."

BroadSpire provides business-critical managed IT services with a focus on outsourced IT services, data center outsourcing, web hosting, and IT and network operations that enable organizations to improve their overall efficiency; lower costs; improve communications with customers and partners; comply with corporate, industry and government regulations; and secure their critical business processes online. BroadSpire clients span the range of business, including finance, healthcare, media/entertainment, government, manufacturing, technology, legal and hospitality.

About BroadSpire

Founded in 1996, BroadSpire (www.broadspire.com) is a leading managed IT services provider, headquartered in Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850. , Calif. In delivering outsourced IT, data center outsourcing and fully managed Web hosting services A web hosting service is a type of Internet hosting service that allows individuals and organizations to provide their own websites accessible via the World Wide Web. Web hosts are companies that provide space on a server they own for use by their clients as well as providing , BroadSpire maintains a strict focus on customer service that has enabled the company to become a best-of-breed provider both in its service offerings and in its customer care. With discrete lines of business for enterprise and small/mid-size businesses, the company serves as a seamless extension of its customers' information technology infrastructure. BroadSpire has earned the trust of more than 2,000 companies worldwide, including BP Amoco, NBC NBC
 in full National Broadcasting Co.

Major U.S. commercial broadcasting company. It was formed in 1926 by RCA Corp., General Electric Co. (GE), and Westinghouse and was the first U.S. company to operate a broadcast network.
, Symantec, Franklin Covey cov·ey  
n. pl. cov·eys
1. A family or small flock of birds, especially partridge or quail. See Synonyms at flock1.

2. A small group, as of persons.
, Paramount Pictures, and Sheraton Hotels & Resorts.
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Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jul 9, 2003
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