BroadSoft Launches State-of-the-Art European Operations Centre; New Global Operations Centre Joins Sales Offices Across the Region to Further Strengthen Commitment to European Market.LONDON & GAITHERSBURG, Md. -- BroadSoft Inc, the leading provider of VoIP application software, today announced that it will increase its presence in Europe with the opening of a new global operations Global Operations is a first-person shooter computer game developed by Barking Dog Studios and published by both Crave Entertainment and Electronic Arts. It was released in March of 2002, following its public multiplayer beta version which contained only the Quebec map. centre in Prague, Czech Republic Czech Republic, Czech Česká Republika (2005 est. pop. 10,241,000), republic, 29,677 sq mi (78,864 sq km), central Europe. It is bordered by Slovakia on the east, Austria on the south, Germany on the west, and Poland on the north. . The facility will provide unparalleled levels of service, training and engineering support to BroadSoft customers. Continuing BroadSoft's commitment to the European market, the new centre will join BroadSoft's other operations centers The facility or location on an installation, base, or facility used by the commander to command, control, and coordinate all crisis activities. See also base defense operations center; command center. in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. and Asia to deliver global 24 by 7 live support through local market technology expertise and assistance. The ability to quickly satisfy BroadSoft's more than 30 European carrier customer needs through a centrally located operations office was the primary incentive behind BroadSoft's decision to establish the Prague facility, which complements the BroadSoft sales offices in Bonn, London, Paris, and Stockholm. "BroadSoft's new operations centre and overall European executive European Executive is an British airline based in Shoreham, United Kingdom. It operates scheduled passenger flights and corporate, pleasure and freight flights. Its main base is Shoreham (Brighton City) Airport. , sales, and support presence shows the company's focus on this region," said Joerg Zeddies, Director Product and Marketing Management for Slovak Telecom. "BroadSoft has developed a world-class support organization, and we find it even easier to do business with BroadSoft with the local offices nearby. We can confidently deliver our service offerings over the BroadWorks platform knowing any deployment or operations question will be answered quickly." The Prague centre joins BroadSoft's existing operations facilities in North America and Asia to deliver live 24 by 7 support capabilities worldwide. The company's increased presence in Europe will bring benefits to both new and existing customers in terms of enhanced responsiveness to technical customer needs whether pre or post sales. The BroadSoft operations centre will also allow the company to cement stronger ties with customers in the European telecoms market. "Europe is an incredibly diverse market offering great potential for multimedia applications software," commented Howard Lewis, General Manager - Europe for BroadSoft. (See related BroadSoft announcement today.) "With the Prague facility dedicated to operational support excellence, we are drawing on resources in the region to attract eager, highly qualified local engineering talent that will ensure a rapid response time for our customers, further committing our corporate resources to enhancing our reputation for superior customer responsiveness and satisfaction across Europe." The centre will be supporting carrier customers deploying BroadSoft's VoIP application software over the BroadWorks platform, with hosted PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). applications for SMEs, mobile PBX solutions for extending enterprise communications functions to mobile workers, business trunking See port aggregation. that interconnects customer premise equipment, and residential broadband solutions for consumers who use VoIP as their service at home. About BroadSoft BroadSoft's VoIP application software is revolutionizing the delivery of hosted telephony and multimedia services. Its flagship BroadWorks(R) technology empowers wireless and wireline carriers to deliver next-generation voice and multimedia applications and advanced features that increase revenue, enhance competitive differentiation and elevate el·e·vate tr.v. ele·vat·ed, ele·vat·ing, ele·vates 1. To move (something) to a higher place or position from a lower one; lift. 2. To increase the amplitude, intensity, or volume of. 3. customer satisfaction. BroadSoft's family of carrier-class software products delivers the scale, open architecture and reliability that the world's leading telecommunications companies See telecom company. demand to serve mission-critical enterprise and residential broadband customers. BroadSoft's customer base of more than 150 network operators, including BellSouth, Korea Telecom KT (formerly, Korea Telecom, Korean: 한국통신, NYSE: KT) is South Korea's top integrated wired/wireless telecommunication service provider. KT has been Korea's leader in the development of the information & communications business for the last 25 years , Singtel, Telefonica de Espana, Telstra, T-Systems, Verizon and XO Communications XO Communications is a United States telecommunications firm and one of the largest Competitive Local Exchange Carrier (CLEC) in the country. It is owned by XO Holdings, Inc OTCBB: XOHO. , leads the industry with more than 1,750,000 lines deployed. Additional information is available at www.broadsoft.com. BroadSoft and BroadWorks are registered trademarks of BroadSoft, Inc. All other names are trademarks of their respective companies. |
|
||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion