BroadJump Launches Ground-Breaking Broadband Service Fulfillment Solution.Business Editors and High-Tech Writers AUSTIN, Texas--(BUSINESS WIRE)--Nov. 14, 2000 Industry's First Solution To Bridge the Gap Between Providers and Subscribers and Automate Delivery of Applications and Content BroadJump, the leader in software solutions for the intelligent deployment of broadband services See broadband and broadband service provider. , today announced the industry's first solution that enables the ongoing fulfillment ful·fill also ful·fil tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils 1. To bring into actuality; effect: fulfilled their promises. 2. of multiple broadband services, bridging the gap between broadband service providers' networks and subscriber environments. Industry analysts predict that as many as 40 million U.S. households will have broadband access See broadband and wireless broadband. by the end of 2004, and each household will spend anywhere from $50 to $200 per month on services. In order to tap into this explosive growth, service providers need to adopt solutions to automate the manual processes inherent in their networks today. With BroadJump's Service Fulfillment solution, service providers can streamline the entire fulfillment process to create and deliver revenue-generating services. "While rapid customer acquisition continues to be critical in the residential broadband access market, service providers are now challenged with simultaneously maximizing per-customer profitability," said Michael Harris Mike Harris or Michael Harris may refer to:
ki·net·ic adj. Of, relating to, or produced by motion. kinetic pertaining to or producing motion. Strategies. "This means service providers must move beyond today's manual installation and provisioning processes and embrace automated systems, such as BroadJump's Service Fulfillment solution." At the foundation of BroadJump's Service Fulfillment solution is the BroadJump ControlWorks(tm) Fulfillment Engine, intelligent software that resides in the service provider's network. Through advanced service creation and workflow definition tools, the ControlWorks Fulfillment Engine enables service providers to quickly and consistently create, deploy and fulfill ful·fill also ful·fil tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils 1. To bring into actuality; effect: fulfilled their promises. 2. new services including entertainment, utility and communications applications. In addition, the ControlWorks Fulfillment Engine enables multiple ISP (1) See in-system programmable. (2) (Internet Service Provider) An organization that provides access to the Internet. Connection to the user is provided via dial-up, ISDN, cable, DSL and T1/T3 lines. selection and deployment. To allow subscribers to use these services, BroadJump has enhanced its industry-leading Virtual Truck(R) family of products with Virtual Truck Agent. Virtual Truck Agent manages the ongoing advertisement, selection, and installation of new services in the subscriber's environment. BroadJump's Virtual Truck family of products has already helped install and configure See configuration. (software) configure - A program by Richard Stallman to discover properties of the current platform and to set up make to compile and install gcc. Cygnus configure was a similar system developed by K. initial broadband access for hundreds of thousands of broadband subscribers. With the addition of Virtual Truck Agent, service providers can now enhance their relationships with these subscribers and gain a valuable market lead in delivering and fulfilling new services. Coupling the power of the Virtual Truck Agent with the intelligence of the ControlWorks Fulfillment Engine, service providers gain unparalleled service fulfillment capabilities by establishing and maintaining a persistent, automated dialogue with the subscriber. Service providers can streamline the entire fulfillment process, from service creation, advertisement and selection, to qualification, provisioning and delivery. It enables service providers to differentiate their service, increase their subscriber base, reduce churn churn: see butter. , and generate incremental Additional or increased growth, bulk, quantity, number, or value; enlarged. Incremental cost is additional or increased cost of an item or service apart from its actual cost. revenue. Enhancing BroadJump's overall Service Fulfillment solution, are BroadJump's partnerships with leading broadband infrastructure, OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. , CPE (Customer Premises Equipment) Communications equipment that resides on the customer's premises. CPE - Customer Premises Equipment , application and content vendors. These partnerships give providers a true end-to-end service fulfillment solution with tight integration between network elements. About ControlWorks(tm) Fulfillment Engine The ControlWorks Fulfillment Engine is the back-end server software technology deployed in the provider's network that enables service providers to dynamically create and fulfill new service offerings. The ControlWorks Fulfillment Engine: -- Facilitates the creation and advertisement of new services to subscribers. -- Captures subscriber profile information enabling service providers to more effectively market new services to specific subscriber groups. -- Tracks and stores all subscriber activity facilitating a wealth of data mining opportunities for service providers. -- Integrates with a variety of billing and other Operational Support Systems, caching and content servers and other network elements involved in service creation, allowing service providers to provision, deliver and bill for services in an automated and efficient process. -- Manages the Virtual Truck Agent in the subscriber environment. About Virtual Truck(R) Agent The Virtual Truck Agent, deployed in the subscriber environment, is responsible for managing the service fulfillment process in the subscriber environment. Virtual Truck Agent: -- Routes new service announcements created by the ControlWorks Fulfillment Engine to targeted subscribers. -- Enables subscribers to select new services. -- Qualifies and provisions subscriber devices for deployment and use of new services. -- Downloads, installs and configures software required for service utilization. "Over the last two years we've proven that we are able to anticipate and meet service providers' needs well ahead of the market," said Kip kip 1 n. pl. kip See Table at currency. [Thai.] kip 2 n. 1. McClanahan, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of BroadJump. "And we've done it again with our Service Fulfillment solution. While continuing to help service providers increase customer acquisition rates and cut the costs of installing and supporting subscribers, we'll now also help them quickly and consistently deliver compelling broadband applications and content. This has been our vision since day one -- to help service providers manage the entire subscriber lifecycle, from installation to the fulfillment of new services." About BroadJump BroadJump, Inc. (www.broadjump.com) creates software that enables residential broadband service providers An ISP, telephone company, cable company or other carrier that offers high-speed communications to homes and businesses, typically for Internet access. Cable modems, DSL and T1 lines are the common technologies. See broadband, cable modem, DSL and T1. -- cable, DSL DSL in full Digital Subscriber Line Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary and wireless -- to streamline installation, manage the connection and facilitate delivery of new services. With BroadJump's solutions, providers can enhance the subscriber experience through intelligent fulfillment of applications, content and valuable new services. Founded in November 1998 by broadband and software industry veterans, BroadJump is headquartered in Austin, Texas. |
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