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Brix Networks and Hwacom Systems Deliver Industry's First Set-Top Box with Integrated IPTV Quality Agent.


Companies' Collaboration Gives Service Providers Crucial At-Home Visibility Into Subscribers' Quality Of Experience

LONDON -- IPTV (Internet Protocol TV) Also called "TV over IP," IPTV delivers scheduled TV programs and video-on-demand (VOD) via the IP protocol and digital streaming techniques used to watch video on the Internet.  World Forum 2007 - Brix Networks, the leading provider of converged service assurance solutions, and HwaCom Systems of Taipei Hsien, Taiwan, today announced the integration of Brix Networks' IP television (IPTV) Quality Agent into HwaCom's HC-100 set-top box The cable TV box that sits on "top" of the TV "set," although it is often located several feet away in an equipment rack. The set-top box descrambles the premium channels and provides a tuner for the higher cable numbers that very old TVs did not support.  (STB See set-top box.

STB - set-top box
) that gives service providers the unique ability to collect valuable video performance information and metrics metrics Managed care A popular term for standards by which the quality of a product, service, or outcome of a particular form of Pt management is evaluated. See TQM.  on an unprecedented scale, and provides crucial, at-home visibility into providers' IPTV services.

HwaCom's STB with the Brix IPTV Quality Agent lets service providers monitor IP video and network quality - including highlighting the performance of the IPTV and multicast (1) To transmit data to multiple recipients on the network at the same time using one transmission stream to the switches, at which point data are distributed out to the end users on separate lines.  infrastructure, performing continual or on-demand diagnostics of the STB, and quantifying the user channel change experience - for operational, troubleshooting Troubleshooting is a form of problem solving. It is the systematic search for the source of a problem so that it can be solved. Troubleshooting is often a process of elimination - eliminating potential causes of a problem. , and customer care applications.

Brix Networks is exhibiting at this week's IPTV World Forum 2007 show, being held March 5-7, at the Olympia in London, in booth 123.

"Visibility into service performance and quality beyond the service delivery infrastructure is essential to the success of IPTV," said Gary Chen, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , HwaCom Systems. "By integrating Brix Networks' converged service assurance technology into our STBs, we can now provide carriers the operational capabilities that are necessary to gain visibility into IPTV service performance and quality - in the last mile, residential network, and even within the home - to improve service quality, expedite ex·pe·dite  
tr.v. ex·pe·dit·ed, ex·pe·dit·ing, ex·pe·dites
1. To speed up the progress of; accelerate.

2.
 troubleshooting, and ensure customer satisfaction."

Brix is also now part of HwaCom's IPTV ecosystem, which includes system elements from headend, middleware Software that functions as a conversion or translation layer. It is also a consolidator and integrator. Custom-programmed middleware solutions have been developed for decades to enable one application to communicate with another that either runs on a different platform or comes from a , video servers, network equipment, and set-top boxes with software applications. Additionally, the companies plan to develop other comprehensive IP video quality testing solutions for HwaCom's STBs in the future.

According to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 Steve DesRochers, vice president, solutions, at Brix Networks, "Providers have undertaken very costly infrastructure additions and upgrades to support new IPTV services, and are now under enormous pressure to ensure successful IPTV rollouts. As a result, having visibility into endpoint devices like HwaCom's STBs allows service providers to verify installations, continually improve operational efficiencies, reduce troubleshooting resolution times, validate performance and quality levels, and ensure the overall success of their IPTV services."

About HwaCom Systems

Established in 1994, HwaCom Systems, Inc. is a leading broadband system integrator and supplier of mobile, fixed, and IP network-related services as well as multimedia applications. The company develops end-to-end IPTV solutions suitable for both existing and future network infrastructure, and has been the major IPTV network supplier to Chunghwa Telecom Not to be confused with China Telecom.

Chunghwa Telecom (Traditional Chinese: 中華電信; Hanyu Pinyin:
 for the past six years. For more information about HwaCom Systems, go to www.hwacom.com.

About Brix Networks

Chelmsford, Mass. USA-based Brix Networks is the leading provider of converged service assurance solutions that allow the world's largest service providers and enterprises to offer reliable and high-quality experiences in voice, video, data, and mobile services to their customers, partners, and employees. The company brings a proven heritage of IP expertise unique to the service assurance marketplace, and collaborates closely with its customers and partners to assure the delivery of any IP-based service, over any network, to any endpoint. For more information, visit www.brixnet.com, or call 978-367-5600/1-888-BRIXNET.

Brix Networks, Brix, Brixnet, and the Brix Networks logo are trademarks of Brix Networks, Inc.

All other company or product names mentioned may be trademarks of their respective holders.
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Mar 5, 2007
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