British Telecom chooses VideoServer Multimedia Conference Servers for the world's first coordinator attended videoconferencing service.BURLINGTON, Mass.--(BUSINESS WIRE)--Aug. 6, 1996--VideoServer, Inc., the leading provider of multipoint technology for multimedia conferences, announced today that British Telecom The telephone and communications carrier that provides services in Great Britain and Northern Ireland. It used to be a division of the British Post Office, but was privatized in 1984 under Margaret Thatcher's administration. (BT) has chosen VideoServer technology to support BT's new Coordinator Attended Videoconferencing A real time video session between two or more users or between two or more locations. Although the first videoconferencing was done with traditional analog TV and satellites, inhouse room systems became popular in the early 1980s after Compression Labs pioneered digitized video systems Service. VideoServer develops Multimedia Conference Servers that allow up to 48 callers to simultaneously participate in multimedia, multipoint conference calls. Additional callers can be supported through cascading conference servers. British Telecom's announcement marks a milestone in the provision of multipoint videoconferencing services. This world-first service allows conference participants to be connected into videoconferences in a more personal way. The conference coordinator provides face-to-face assistance to ensure that the conference runs smoothly. BT's decision to expand its offering to include attended services reinforces its commitment to providing superior customer service to existing customers and to the increasing number of new users discovering the business benefits of multipoint conferencing Same as teleconferencing. This is a rather redundant phrase, because conferencing implies three or more participants, rather than point-to-point between two people. . "We are delighted to be working with British Telecom on such an exciting new program," said Jack O'Neil, VideoServer vice president of marketing. "British Telecom's Coordinator Attended Videoconferencing Service will bring the benefits of multipoint conferencing to more companies by providing greater accessibility to videoconferencing. The service will guarantee more productive work environments and more effective collaborative work teams." Steve Barnes, British Telecom product manager, said: "British Telecom is committed to providing high standards of customer service and has developed the attended service to enable users to feel more relaxed and confident when using multipoint videoconferencing by providing a more personalized per·son·al·ize tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es 1. To take (a general remark or characterization) in a personal manner. 2. To attribute human or personal qualities to; personify. service. We are confident that by continuing to develop new services, such as the Coordinator Attended Videoconferencing Service, more and more new users will be attracted to the advantages of multipoint videoconferences." New features included in the Coordinator Attended Videoconferencing Service are video caption, a welcome message, and music when each caller is first connected and put on hold, providing reassurance REASSURANCE. When an insurer is desirous of lessening his liability, he may procure some other insurer to insure him from loss, for the insurance he has made this is called reassurance. that a connection has been made. This "meet-and-greet" service enables the coordinator to keep a closer track on sites as they dial into their conference. VideoServer, Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :VSVR), is the leading supplier of networking equipment and associated software used to create conferences that connect multiple users over wide area networks and allow them to interact as a group. The company's products support multipoint conferencing, control sessions, and manage the network and associated bandwidth. VideoServer customers include suppliers and integrators of videoconferencing equipment, telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. carriers, conference service providers and computer vendors. VideoServer is based in Burlington, Mass. BT's Advanced Conference Call Services increase the flexibility of video and audio conferencing See audioconferencing. . Conference Call provides interactive video and audio meetings for customers in three or more locations and allows them to mix voice-only calls with multipoint ISDN ISDN in full Integrated Services Digital Network Digital telecommunications network that operates over standard copper telephone wires or other media. videoconferences. The service allows up to 1,000 people to link via audio with up to 56 separate video terminals. CONTACT: Mary Campbell
Mary Campbell (1748-1801) was an American colonial settler, taken captive by Native Americans during the French and Indian Laura Kempke VideoServer, Inc. Schwartz Communications, Inc. (617) 863-2300 (617) 431-0770 |
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