Bright ideas--save time.Do you answer the same questions for different people over and over again? It may not seem like a time drain, but frequently, everyone's plate in Human Resources The fancy word for "people." The human resources department within an organization, years ago known as the "personnel department," manages the administrative aspects of the employees. is always just a little too full. If you track the questions you answer, you could create frequently asked question (FAQ (Frequently Asked Questions) A group of commonly asked questions about a subject along with the answers. Vendors often display them on their Web sites for use as troubleshooting guidelines. ) on a variety of issues. To really save time, you could post these FAQs FAQs Online A list on a website that answers basic–Frequently Asked Questions–that might be asked by a first-time visitor to the site on your company Intranet site. You could create your own FAQs based on the questions you received from employees or you could use FAQs created by others, for example: * Have you been to the Department of Labor Website recently? (www.dol.gov See .gov and GovNet. (networking) gov - The top-level domain for US government bodies. )? This site has a wealth of information under the "e-laws" section. Surf the site for information on the Family and Medical Leave Act, family status changes, qualified medical child support orders and more. They have FAQs you can use on a variety of key employee issues. * Has an employee ever asked you a tax question? For example: Which is better using a dependent care flexible spending account flexible spending account, n an employee reimbursement account primarily funded with employee-designated salary reductions. Funds are reimbursed to the employee for health care (medical and/or dental), dependent care, and/or legal expenses and are or taking the dependent day care credit on my taxes? In general, giving tax advice is best left to the experts so direct your employees to them at www.irs.gov. If the employee enters Section 125 in the search section, the employee can get information on flexible spending accounts, cafeteria plans Cafeteria Plan An employee benefit plan that allows staff to choose from a variety of benefits to formulate a plan that best suits their needs. Also known as "cafeteria employee benefit plan" or "flexible benefit plan". and more. Government agency Websites get better every day. You can save a lot of time by using resources already created to help answer employee questions. |
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