Bright Station Secures 5,500 Seat British Airport Authority - BAA - Intranet Knowledge Management Contract.

Business Editors

LONDON--(BUSINESS WIRE)--April 18, 2000

Bright Station plc (www.brightstation.com), the proposed new name for The Dialog Corporation (NASDAQ:DIAL, LSE:DLG), today announced that the British Airport Authority - BAA plc (LSE: BAA) - the world's leading airport company, has selected Bright Station's knowledge management software suite for deployment to over 5,500 employees/desktops throughout its global Intranet. Separately, Bright Station announced that it has officially named its knowledge management business, Smartlogik.

Smartlogik's k-working software suite (http://www.brightstation.com/info/companies/kworking.shtml) - including the Discovery and Alert capabilities, will provide key, easy-to-use searching (Discovery) and alerting (Alert) functionality across BAA's new corporate intranet which is being developed to support its knowledge management strategy. Smartlogik's tailored solution for BAA will enable employees to search content on the corporate intranet using natural language queries.

In responding to search queries, Discovery identifies subjects in which the user is interested. By opting to receive Alerts, the user is kept up to date with new items published on the intranet, matching those areas of interest. Intelligent agent technology means the Alert software continues to learn about the user's requirements, to automatically deliver related information that might be of interest to the user, as well as information similar to that requested previously.

"Having evaluated offerings which include technologies from Autonomy (EASDAQ: AUTN) and Infoseek (NYSE: GO), we concluded that Smartlogik's k-working suite was the most functional, flexible and scalable solution to meet our needs," said Tony Ward, BAA Group Services Director. "We are determined to provide the right mix of tools to make our intranet user-friendly, and to establish it as the foundation of future knowledge management initiatives. BAA expects to benefit from the integration of the Smartlogik software both in terms of improving the efficiency of day to day operations, and in reaping a return on the investment the company has made in its intranet."

"We have also been very impressed with Bright Station's understanding of the needs of our customers," continued Mr Ward, "and are investigating how the Company's other innovative technologies - such as InfoSort and WebCheck - might also be integrated into our knowledge management strategy."

Dan Wagner, CEO of Bright Station, concluded, "The nature of BAA's business means that the company has to deal with an enormous amount of information on different subjects - from safety to regulation, environmental to business issues. Moreover, it is important for BAA employees to be able to cross-reference those different areas easily - they need to be able to see the whole picture. That is exactly why natural language searching has so much to offer an organisation like BAA - the user is able to search across multiple disciplines quickly and easily. We are delighted by BAA's endorsement of our technologies, and to be working with them on this project. We are keen to explore other business opportunities where we can add value within the BAA group and we look forward to a long and fruitful relationship with them."

Bright Station plc (www.brightstation.com) is the proposed new name for The Dialog Corporation. Bright Station's three technology-focused divisions include: Web Solutions (WSD), eCommerce (ECD) and the Internet Ventures Division (IVD), an incubator for promising Internet start-ups. Bright Station's assets and brands include, InfoSort(R), Muscat(R), WebTop(R), WebCheck(R), Sparza(R), OfficeShopper(R) and the Smartlogik Knowledge Management business.