Brigade Names Norman Din Vice President of Marketing Strategy.

Business Editors

CHICAGO--(BUSINESS WIRE)--Dec. 4, 2002

Brigade Corporation, a global provider of business process outsourcing and customer relationship management solutions, today announced that Norman Din, 48, has joined the company as Vice President of Marketing Strategy.

Mr. Din, who will be based in the Brigade Chicago office, previously was the Global Marketing Leader for the business process outsourcing service line at PricewaterhouseCoopers. Mr. Din will report directly to Raymond E. Bayley, Chairman and Chief Executive Officer of Brigade Corporation.

"There are very few individuals who know our industry as well as Norman," commented Raymond E. Bayley, Chairman and CEO of Brigade, in making the announcement. "This is a big coup for the company and our clients. Norman has the insight and experience to positively impact our business and the business process outsourcing industry. We are pleased to welcome him to the Brigade family."

"I joined Brigade because I share their belief that the value of human capital has largely been missing or completely undervalued in the outsourcing equation. We intend to acquire the very best teams that excel at serving large, global enterprises and through independence and investment we will help them thrive," commented Norman Din.

While at PricewaterhouseCoopers, Norman participated in a range of leadership roles that developed the organization's product offering, pricing strategies and physical deployment Previously, Norman held the position of Managing Director with Mesirow Financial, where he was responsible for strategy and operations for corporate real estate services, and was a co-founder and Chairman of Din & Pangrazio, Inc., an award winning marketing communications firm. Mr. Din holds a BS degree in Visual Communications from the Institute of Design at the Illinois Institute of Technology.

About Brigade Corporation

Brigade is a leading provider of business process outsourcing and customer relationship management solutions to Global 1000 corporations. Brigade's global service delivery model, including large-scale operations in India, leverages global labor markets and world-class outsourcing process expertise to provide multi-national corporations with high quality customer relationship management and outsourcing options. Brigade dramatically improves business processes while delivering them at substantially lower costs. Brigade's lead investor is General Atlantic Partners, LLC, a global private equity investment firm focused exclusively on information technology, process outsourcing and communications. See: www.brigade.com.

About General Atlantic

General Atlantic Partners, LLC, is the world's leading private equity investment firm focused exclusively on investing in information technology, process outsourcing and communications businesses globally. The firm was founded in 1980 and has over $5 billion in capital under management. General Atlantic has invested in over 120 IT companies and has current holdings in over 60 companies, of which almost one-third are based outside the United States and which include Bottomline Technologies, Critical Path, E*TRADE Group, Eclipsys, Exact, EXE Technologies, Exult, iFormation Group, IXOS Software AG, Manugistics, Patni Computer Systems, Predictive Systems, Priceline.com, ProBusiness, ProxyMed, RebusHR, Screaming Media, SESA, SRA International, Upromise, Xchanging and Zagat. The firm is distinguished within the investment community by its deep experience and expertise in information technology, its global perspective and worldwide presence, its long-term approach to investments, and its commitment to provide sustained strategic assistance for its portfolio companies. General Atlantic has about 90 professionals among its 140 employees worldwide with offices in Greenwich, New York, Palo Alto, Reston, London, Dusseldorf, Singapore, Tokyo, Mumbai, Hong Kong, and Sao Paulo. See www.gapartners.com for additional information.