Bridgestone/Firestone Inks Multimillion Dollar Contract With Inacom for Life Cycle Services.OMAHA Omaha, city, United States Omaha (ō`məhä, –hô), city (1990 pop. 335,795), seat of Douglas co., E Nebr., on the west bank of the Missouri River; inc. 1857. , Neb.--(BUSINESS WIRE)--May 17, 1999-- Inacom Selected to provide Help Desk Services and Asset Management to Bridgestone/Firestone's Enterprise Network Infrastructure and Support Year 2000 Initiatives Inacom Corporation (NYSE NYSE See: New York Stock Exchange :ICO ICO Icon (File Name Extension) ICO In Case Of ICO Information Commissioner's Office (UK) ICO Instituto de Crédito Oficial (Spain: Official Credit Institute) ), a global Fortune 500 technology services leader, today announced a five-year $15 million contract with Bridgestone/Firestone Tire Division. Inacom is providing Life Cycle Services, including single point of contact (SPOC SPOC Single Point Of Contact SPOC Sydney Paralympic Organising Committee SPOC Single Point Of Control SPOC Search and Rescue Point of Contact SPOC Space Operations Center SPOC Saturn Performance Owners Club SPOC State Police Officers Council ) help desk, program management and asset management to 4,300 users at the company's 39 manufacturing and corporate facilities throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. and Canada. With annual sales of more than $7.4 billion, Bridgestone/Firestone Tire Division is the principal subsidiary of Bridgestone Corporation, the world's largest tire and rubber manufacturer. "One of the core competencies that puts Inacom over the top is its flexible engagement model and demonstrated expertise in providing the network infrastructure to support SAP. Inacom shares our vision to increase customer satisfaction," said Michael Gorey, U.S. Tire Controller, Bridgestone/Firestone, Inc. "By outsourcing support of our multilingual SPOC to Inacom, we are able to reduce costs, increase service levels, improve measurement capacities and focus our resources on Year 2000 issues." Under the terms of the agreement, Inacom is providing Life Cycle Services support during and after Bridgestone/Firestone's enterprisewide roll-out of a standard application set based on Microsoft Office Microsoft's primary desktop applications for Windows and Mac. Depending on the package, it includes some combination of Word, Excel, PowerPoint, Access and Outlook along with various Internet and other utilities. (tm) and SAP(tm) systems, aimed at securing the company's network environment and enabling rapid reaction to Year 2000 challenges. Bridgestone/Firestone is also outsourcing support of its multilingual SPOC to Inacom. In addition to consolidating applications and installing new networks, servers and desktops to prepare for Year 2000 challenges, Bridgestone/Firestone invested in additional infrastructure that allowed the on-site Inacom team to be as proactive as possible. Part of Inacom's unique Life Cycle methodology is a Program Management Office (PMO PMO Prime Minister's Office PMO Premier Oil Plc (stock symbol) PMO Pasteurized Milk Ordinance (USA Milk Industry) PMO Provost Marshal's Office PMO Postmenopausal Osteoporosis ). This on-site, nationally focused Inacom team draws on existing management methodology and technology to ensure a consistent, cross-organizational approach to projects. "This engagement is a great example of how sharing resources and methodologies really pays off," said Dick Anderson
Richard Paul Anderson (born February 10, 1946 in Midland, Michigan) is a former American Football defensive back for the American Football League's and NFL's Miami , senior vice president, sales, Inacom Corporation. "Many companies like Bridgestone/Firestone don't have the required resources to support aggressive infrastructure renewals driven by the Year 2000. Inacom provides competitive pricing strategies There are many ways in which the price of a product can be determined. The following are the foremost strategies that businesses are likely to use. Competition-based pricing Setting the price based upon prices of the similar competitor products. and enterprise support within a partnership model that delivers a high degree of flexibility and integrity to our customers." Inacom's Life Cycle Services provides network users at the company's manufacturing plants with asset management and disposal services; installs, moves, adds and changes (IMAC Apple's primary desktop computer. The iMac is an "all-in-one" that houses the computer and drives within the flat panel monitor case. Since their debut in 1998, the iMacs have been very popular. Like all Macintosh models in that time frame, the first iMacs used PowerPC chips. ) support; and a multilingual single point of contact (SPOC) help desk. SPOC is an Inacom service designed to coordinate all of the operations and support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services to reduce the risks associated with deploying new technology and increase end-user productivity and satisfaction. Inacom's Life Cycle Services Inacom's Life Cycle Services provide clients with flexible support and management options for their distributed technology environment. With over 7,500 technical professionals, Inacom has the resources and expertise necessary to provide integrated solutions that range from selective outsourcing of desktop support functions to total management of the desktop environment. With Inacom, clients have a partner they can trust to deliver value that grows with the relationship and supports their strategic IT business plans. About Inacom Corporation Inacom Corp. (NYSE:ICO) is a $6.9 billion global Fortune 500 technology services leader. The company designs, implements and manages distributed technology infrastructure solutions that optimize clients' return on IT investments. Inacom's client portfolio includes more than 35% of Fortune 500 corporations. Inacom's infrastructure solutions utilize desktop, client/server and network technologies. Clients gain real value from these solutions with Inacom's Professional Services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products. , Life Cycle Services, Procurement Services and Convergence Services. Inacom leverages more than 16 years' experience with distributed technology as well as its proven methodologies, size and independent perspective to benefit clients. Inacom employs more than 12,000 people including more than 7,500 technical professionals and is headquartered in Omaha, Nebraska. For more information on Inacom, visit www.inacom.com. |
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