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Brazilian Mobile Provider Tess Deploys Amdocs Fraud Management In Less Than Three Months.


Business & Technology Editors

SAO Sa´o

n. 1. (Zool.) Any marine annelid of the genus Hyalinæcia, especially H. tubicola of Europe, which inhabits a transparent movable tube resembling a quill in color and texture.
 PAULO, Brazil--(BUSINESS WIRE)--April 17, 2002

Tess, one of the fastest growing mobile providers in the Brazilian market, and Amdocs (NYSE NYSE

See: New York Stock Exchange
: DOX DOX Design of Experiments
DOX Direct Operational Exchange
), the world's leading provider of billing and CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  to the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. , announced today the successful deployment of Amdocs Fraud Management system.

Amdocs Fraud Management enables Tess to provide its subscribers with a safer and more secure network by identifying, tracking and eliminating fraud, monitoring more than 1.1 million subscribers.

"Amdocs System was implemented in less than three months, almost immediately allowing Tess to enhance operational efficiencies, reduce overhead costs overhead costs

see fixed costs.
 and increase revenue through the automation of fraud detection," said Antonio Pacheco Antonio Pacheco may refer to:
  • Antonio Pacheco D'Agosti (born 1976), Uruguayan footballer
  • Antonio Pacheco Massó (born 1964), Cuban baseball player and Olympic medalist
, Director of Customer Satisfaction of Tess. "Overall, Amdocs enables Tess to fully maximize our resources."

Amdocs Fraud Management system utilizes advanced rule-based capabilities, allowing Tess to create and define fraud parameters and easily redefine parameters over time, ensuring the system meets the continually evolving requirements of mobile operators. Additionally, Amdocs Fraud Management system provides Tess with advanced technology, such as expert systems, statistics and other information theory techniques to monitor subscriber behavior. The system streamlines operational efficiencies by automatically reporting abnormal usage patterns directly to investigators, allowing them to immediately respond to all instances of fraud including cloning and subscription fraud.

"As mobile communications providers roll out next generation services, fraud becomes a concern, accounting for millions of dollars in lost revenue," said Sidnei Brandao, General Manager at Amdocs Brazil. "To ensure profitability, it is essential operators implement systems that automatically track and eliminate fraud, allowing them to maintain profitability and focus all efforts on service delivery, not fraud monitoring. This is a very exciting time in South America South America, fourth largest continent (1991 est. pop. 299,150,000), c.6,880,000 sq mi (17,819,000 sq km), the southern of the two continents of the Western Hemisphere.  as the industry deregulates, and we are pleased to be working with Tess, as it forges ahead and continues its expansion throughout the Brazilian market."

About TESS

Using TDMA (Time Division Multiple Access) A satellite and cellular phone technology that interleaves multiple digital signals onto a single high-speed channel. For cellular, TDMA triples the capacity of the original analog method (FDMA).  technology for complete digital service, Tess launched its operation on December 1st, 1998, covering Sao Paulo state countryside and seashore. It has currently more than 1.1 million subscribers. First operator in Brazil to launch a prepaid service with digital technology in all its coverage area - Tess Express - Tess achieved an impressive result in these 3 years. Tess' market share grew from around 20% in 1999 to 36% in 2001.

About Amdocs

Amdocs is the world's leading provider of billing and CRM to the communications industry. Amdocs has an unparalleled success record in project delivery of its mission-critical products. With human resources of more than 9,050 information systems professionals, Amdocs supports a global customer base. For more information visit our Web site at www.amdocs.com
COPYRIGHT 2002 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2002, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Apr 17, 2002
Words:435
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