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Branch Banking & Trust Counts on Tivoli Enterprise for Banking Automation and Availability of Critical Customer Information.


AUSTIN, Texas--(BUSINESS WIRE)--Jan. 13, 1999--

Tivoli to Manage 10,000 PCs at More Than 500 Branch Office Servers

Across Robust ATM/Frame Relay Network

Tivoli Systems today announced that Branch Banking & Trust Company (BB&T), rated one of the country's soundest financial institutions, has chosen Tivoli Enterprise to manage the company's IT infrastructure. Tivoli will manage the host environment, distributed servers and more than 10,000 PC desktops running across both the corporate headquarters and at more than 500 branch offices in four states.

BB&T, one of the top 15 performing banks in the U.S., has begun revamping its business to bolster brand awareness as a regional provider in light of the banking industry's continuing consolidation. IT is supporting this effort by ensuring that BB&T operates at peak efficiency. Accordingly, several key projects have been implemented to reorganize re·or·gan·ize  
v. re·or·gan·ized, re·or·gan·iz·ing, re·or·gan·iz·es

v.tr.
To organize again or anew.

v.intr.
To undergo or effect changes in organization.
 customer information into a dynamic knowledge base for advanced profit analysis, and to increase banking automation services at its outlying branches in North Carolina North Carolina, state in the SE United States. It is bordered by the Atlantic Ocean (E), South Carolina and Georgia (S), Tennessee (W), and Virginia (N). Facts and Figures


Area, 52,586 sq mi (136,198 sq km). Pop.
, South Carolina South Carolina, state of the SE United States. It is bordered by North Carolina (N), the Atlantic Ocean (SE), and Georgia (SW). Facts and Figures


Area, 31,055 sq mi (80,432 sq km). Pop. (2000) 4,012,012, a 15.
, Virginia, Maryland and Washington D.C.

"BB&T is on an aggressive track to be the number one provider in the Southeast and is relying on IT to gain efficiencies and support business growth," said Michael Sealy, vice president, IT operations at Branch Banking & Trust. "Tivoli Enterprise helps us achieve our goal of improving the quality of service to our corporate and branch personnel and our customers. Using Tivoli products, we are reorganizing IT functions by bringing together the enterprise management services and information we need to solve problems throughout the enterprise and to enhance data availability Refers to the degree to which data can be instantly accessed. The term is mostly associated with service levels that are set up either by the internal IT organization or that may be guaranteed by a third party datacenter or storage provider. . We also have the commitment of senior management to the successful implementation of Tivoli Enterprise, which is critical to realizing the products' benefits."

"More and more companies like Branch Banking & Trust are using Tivoli Enterprise to help IT implement the changes necessary to sustain and grow the business," said Martin Neath Neath (nēth), Welsh Castell-nedd, town (1981 pop. 48,687), Neath Port Talbot, S Wales, on the Neath River. Neath is both a market and an industrial town. Metallurgy and a growing petrochemical industry are important. , executive vice president, Tivoli Systems. "It is one thing to bring in new technologies to reach new customers with innovative products and services, but to get the most out of the technology assets requires changes in both process and methodology. Tivoli's feature-rich management solutions ensures that the IT organization is able to deliver real business value."

Extending Service Efficiencies to Users

Internal IT initiatives are underway to improve efficiency of services to 10,000 internal users. The company is standardizing on Windows NT (Windows New Technology) A 32-bit operating system from Microsoft for Intel x86 CPUs. NT is the core technology in Windows 2000 and Windows XP (see Windows). Available in separate client and server versions, it includes built-in networking and preemptive multitasking.  for corporate users and Windows 95 for its branch offices. New loan pre-qualification, onsite mortgage loan processing and data warehousing See data warehouse.

data warehousing - data warehouse
 systems are being rolled out in BB&T's client/server environment A networking environment that is made up of clients and servers running applications designed for client/server architecture. See client/server. .

Tivoli Enterprise, already the enterprise management standard for 10 of the top 15 banks in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , will fulfill automated operations, administration, software deployment Software deployment is all of the activities that make a software system available for use.

The general deployment process consists of several interrelated activities with possible transitions between them.
 and service management for BB&T's 10,000 Windows NT and Windows 95 clients. Tivoli products will also monitor the company's private ATM/Frame Relay network and provide root cause analysis and automated trouble ticket generation.

BB&T's Tivoli Enterprise solution includes: Tivoli NetView, Tivoli Distributed Monitoring, Tivoli User Administration, Tivoli Remote Control, Tivoli Service Desk, Tivoli Decision Support, Tivoli Software Tivoli Software is the systems management brand of the IBM Software Group. IBM purchased Austin-based Tivoli Systems, Inc. in 1996[1] and allowed it to operate as a wholly owned subsidiary for a few years before forming the Software Group.  Distribution, Tivoli Workload Scheduler and Tivoli Enterprise Console. Tivoli Enterprise will help BB&T establish service level agreements with users concerning problems or requests for installing or replacing PCs. Tivoli Service Desk will manage service level agreements with users.

Tivoli Software Distribution will distribute standard applications on new PCs, including Microsoft Office Microsoft's primary desktop applications for Windows and Mac. Depending on the package, it includes some combination of Word, Excel, PowerPoint, Access and Outlook along with various Internet and other utilities. , as well as Y2K-compliant software. Tivoli Software Distribution will also be used to deploy branch automation and mortgage loan applications to all branch servers. Tivoli Workload Scheduler will schedule back ups, job control streams, overnight processing, file transfers, database updates and notification settings for BB&T's data warehousing and mortgage loan systems.

About Branch Banking & Trust

BB&T Corporation, headquartered in Winston-Salem, North Carolina Winston-Salem is a city in the U.S. state of North Carolina. As of the 2000 census, the city population was 185,776; in 2004 the city annexed an additional 17,483 raising the population to 203,259. , is a multi-bank holding company with more than $33.9 billion in assets as of June 30, 1998. It is the sixth largest bank holding company in the Southeast, with 536 branch offices in the Carolinas, Virginia, Maryland and Washington, D.C.

BB&T is a full-service commercial and retail bank that offers additional financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
, such as insurance, investments, leasing and trust. More information is available at the bank's website, www.BbandT.com.

About Tivoli Systems

Tivoli Systems Inc. provides the industry's leading open, highly scalable and cross-platform management solutions that span networks, systems, applications and business-to-business e-commerce. Leading companies around the world use Tivoli Management software and compatible third-party products to reduce the cost and complexity of managing networks, systems, databases and applications. With headquarters in Austin, Texas, Tivoli is an IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries)  Company. Tivoli distributes its products worldwide through a network of sales offices, systems integrators, resellers and IBM sales channels. For more information, visit Tivoli's World Wide Web site at http://www.tivoli.com.

Tivoli, Tivoli Enterprise, Tivoli Enterprise Console, Tivoli Decision Support, Tivoli Distributed Monitoring, Tivoli NetView, Tivoli Remote Control, Tivoli Service Desk, Tivoli Software Distribution, Tivoli User Administration and Tivoli Workload Scheduler are registered trademarks or trademarks of Tivoli Systems Inc., an IBM company. All other company and product names may be trademarks of the respective companies with which they are associated.
COPYRIGHT 1999 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1999, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Jan 13, 1999
Words:859
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