Brainshark Empowers Customers and Prospects to Instantly Initiate Text Chat or Online Meetings from an On-Demand Presentation Through Partnership with Convoq.LEXINGTON, Mass. and WALTHAM, Mass. -- Brainshark to Resell Convoq ASAP (chat) asap - As soon as possible. As Part of Its New Support for Presence Applications within On-Demand Presentations Convoq, Inc., an innovative provider of communication and collaboration services, and Brainshark, Inc., the leader in on-demand rich-media communications solutions, today announced that Brainshark will resell Convoq ASAP Pro as an optional module for Brainshark's on-demand presentations solution. Brainshark's on-demand presentations solution allows sales, training and customer support organizations to distribute pre-recorded presentations to prospects and customers for viewing at any time. When combined with Convoq ASAP, viewers who need to ask a question - or for any reason want to connect to an available live person - can do so by simply by clicking on a provided link within the presentation. Brainshark's integration leverages Convoq's innovative ASAP Links technology to determine who from a pre-assigned group of expert resources is online and available so that a live expert can instantly be found to help the viewer via an online meeting. "Brainshark will support multiple presence providers, but the option to use ASAP Pro with Links technology provides Brainshark customers with three advantages: it is the only solution that can detect the presence of a team of expert resources; it is easily embeddable into our solution; and it can scale up from a simple text chat to include live audio, video, even application sharing A data conferencing capability that lets two or more users interactively work on the same application at the same time. The application is loaded and running in only one machine; however, keystrokes are transmitted from and screen changes are transmitted to the other participants. ," said Greg Flynn, VP of Product Management, Brainshark. "The Convoq partnership helps Brainshark further differentiate its on-demand presentations and provide presence capabilities within our on-demand presentation solution." ASAP Pro is the Web conference service for everyday meetings. ASAP Pro features ASAP Links, a new technology that allows users and groups to embed em·bed also im·bed v. em·bed·ded, em·bed·ding, em·beds v.tr. 1. To fix firmly in a surrounding mass: embed a post in concrete; fossils embedded in shale. presence-enabled links in e-mails and other Office applications, providing customers and colleagues with real time access - without the need to license or install any software. "The guiding principal behind this integration is to provide the option of live human interaction when customers, prospects and trainees need to escalate communications to a more advanced level than the pre-recorded materials provide," said Steve Brand, vice president, Business Development, of Convoq. "The value of ASAP as an instant web meeting solution is magnified many times over when delivered as a complement to a partner's application and will be a harbinger har·bin·ger n. One that indicates or foreshadows what is to come; a forerunner. tr.v. har·bin·gered, har·bin·ger·ing, har·bin·gers To signal the approach of; presage. of other creative combinations going forward." To view a presentation about Brainshark and Convoq solutions work in tandem Adv. 1. in tandem - one behind the other; "ride tandem on a bicycle built for two"; "riding horses down the path in tandem" tandem , please visit http://www.brainshark.com/brainsharkinc/presence?tx=prconvoq. For inquiries regarding Convoq's partner program, please visit www.convoq.com. About Brainshark, Inc. Brainshark, Inc. is the leading provider of rich-media solutions that enable companies to communicate business knowledge quickly and consistently. The Brainshark Communications Platform empowers the average business professional to create, manage, and share on-demand presentations that combine voice, text, graphics, and business documents. With its enterprise-class content management, security, and standards-based API's, Brainshark is the choice of global companies to communicate faster and more effectively with their employees, customers and partners. Companies are increasing revenue and reducing cost using Brainshark solutions for sales, marketing, training, and corporate communications Corporate communications is the process of facilitating information and knowledge exchanges with internal and key external groups and individuals that have a direct relationship with an enterprise. . For more information, visit www.brainshark.com. About Convoq Convoq is an innovative provider of communication and collaboration services. The company's flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. , ASAP Pro, is the Web conferencing A videoconferencing session via the Internet. In order to interact with other participants, attendees use either a Web application or an application downloaded into their client machines. service for everyday meetings. Through its unique combination of presence management and conferencing technologies, ASAP Pro empowers people to collaborate in either a scheduled or ad hoc For this purpose. Meaning "to this" in Latin, it refers to dealing with special situations as they occur rather than functions that are repeated on a regular basis. See ad hoc query and ad hoc mode. manner. Convoq is backed by two leading venture capital firms Name Location Founding date Managing Partners/Directors Specialty Capital managed 5AM Ventures Menlo Park, CA; Waltham, MA 2002 John Diekman, PhD (managing partner), Scott Rocklage, PhD (managing partner), Andrew Schwab (managing partner) life sciences $200M [1] : North Bridge Venture Partners and Polaris Venture Partners. The company is based in Lexington, Massachusetts Lexington is a town in Middlesex County, Massachusetts, United States. The population was 30,355 at the 2000 census. The town is famous for being the site of the opening shots of the Battles of Lexington and Concord, the first engagement of the American Revolution. . For additional information, please visit www.convoq.com. |
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